We spent last weekend in London for my Mother in Laws 60th Birthday. Friday night there were 9 adults and 3 kids with 4 more adults joining us on saturday night. We had booked the family package at a cost of ?300 per room for two nights - for up to 2 adults and 2 children in a room. This included b&b in a family room, entry tickets for either London Zoo or the London Eye and a three course dinner plus one champagne cocktail on one night. The hotels location is very good, across the road from Hyde park, just around the corner from the tube and only 5 min walk from Paddington. It would only be 10-15 mins walk to Marble arch depending on how fast you walk. The staff at the hotel were ALWAYS very friendly and helpful they really did make an effort and I think the staff are a real credit to the hotel. The hotel itself is being redecorated in places and not before time that is really the only criticism I have, that furniture and furnishings are looking tired and drab. If you definatly need a lift because you can't manage many stairs this hotel IS NOT for you. There is one lift for guest, but due to the age of the building it is a tiny lift which really only two average sized people can use at one time with possibly one suitcase at a squeeze. We had booked a family room unfortunatley that doesn't mean a double bed for parents and single beds for the kids. It means a triple or quad room - why do hotels do this? The bedrooms are of a good size for London hotels with good size bathrooms but again money needs to be spent on them. But saying that they were clean, with soft towels and plenty of toiletries. We had a room at the front of the hotel that was warm so we left the window open all day. Yes, it is noisey but when you get to bedtime you can close the window and put the ceiling fan on which made the room a nice temperature. The rooms would be hot in the height of summer though. Be aware that if you ask for a room at the back of the hotel because you don't want road noise that there is an outside terrace belonging to the bar so it is not always quiet. The food was of a good standard I felt, whether that was because I wasn't expecting much so it exceeded my expectations I'm not sure. European breakfast was included in the price but not English IS ENGLAND NOT IN EUROPE ANYMORE????? That said it was only ?4 extra and although I didn't have cooked plenty of people did, and enjoyed it although the scrambled eggs were not recommended. To conclude if you want a resonably priced hotel in a good location with fantastic staff this is definatly worth considering. Not a choice if you want luxury or a romantic break in London.

We stayed at the hotel for 4 nights during May. I agree with the previous reviews stating that the hotel could do with a bit of redecoration, though there seemed to be some going on during our stay. The bathroom was a let down with some chipped tiles and missing grout but our room was always clean, fresh towels and bedlinen everyday. We were staying with our 6 month old daughter and the fact that the lift wouldn't fit her buggy was a bit annoying as my back was quite sore from carrying her up & down the stairs in it. Our room had no heating in it the last night and all 3 of us were quite cold in the morning though the staff did apologise. The breakfast was great and the staff very friendly. if you don't need to use a lift this is a good hotel for a few days stay. close to tubes and hyde park. close by queensway has lots of great food places.

My husband, 16yr old son and I have just spent a 3 day break at the London Elizabeth. The location was superb being literally across the road from Lancaster Gate Tube and also from the entrance to Hyde Park. For some reason they could not provide the triple room which we had booked but the alternative offered (at no extra cost) turned out to be the Montagu Suite. Although this was in the basement and therefore somewhat dark, this was more than made up for by the loads of space, the lovely double bed with hangings, the fireplace, bookcases etc which all made up an old fashioned but very comfortable room. The addition of a bed for my son barely made an impact to the space, still leaving room for a sofa, easy chair, table, blanket chest etc. The bathroom was a good size with a bath long enough to completely stretch out in and enough hot water to fill it to the brim. The only real down side was that it was very hot in the room and too noisy at night to have the window open, but there was a ceiling fan. Its a shame no tea and coffee making facilities were in the room but room service was 24 hour and quick and reasonable (e.g ?2 each for a big pot of tea with complimentary cake) I would certainly stay there again.

While the furniture is somewhat threadbare, the hotel is charming. Exceptionally clean, the food OK and the staff super. Very friendly and most helpful. We were at the back and the room was quiet. Think the front would be noisy. Good location for London travel. 5 minutes from Paddington.

This property has enormous potential. Excellent location. Right around the corner from Lancaster Gate tube, 5 minute walk to Paddington Station and directly across from Hyde Park. All of this was a BONUS. The staff was friendly and accomodating. They really go out of their way to please. The food is sub-par which was surprising since they have a full blown kitchen. The breakfast is ok. Our table wasn't cleaned properly when we sat down for breakfast and there was hair and crumbs on the table. The bar is quaint and cozy. In certain areas of the hotel it smells of cigarettes ...including some of the rooms and hallways BTW. The hotel furnishings and decore are quite shabby... not to be confused with shabby CHIC. My daughter and I stayed in the Elizabeth Room which was nice and had a great view of the park. However, I don't know when the last people stayed in it as it was dusty and so were the linens. The room was fairly large and the bathroom was a good size as well. Neutrogena was the product of choice and while it's not deluxe, it is a good product for everyone. I have to say that, again, this property has potential to be an excellent boutique property if they would just sink some money into upgrades and refurbishment. We had a good stay and might stay here again but would book directly through the hotel rather than booking through CentralRes as they ripped us off by applying a small percentage of our "deposit" which I thought was 1 nights pre-payment, towards the cost of our room and keeping a whopping 100 pounds for themselves!!!!