We spent one night in this hotel in September 2007 and after booking a theme room, we were put in a standard room by mistake. After checking with the reception staff we were moved into a movie themed room with a drop down screen and projector (that did not work). The room was nice but we felt the hotel in general was style over substance. The staff at reception were not very helpful or interested, although the bar staff and breakfast staff were better. Overall I would not stay here again, especially as it is about a 20min walk to the centre of town.

Be aware of a little "game " that the manager and female receptionist play on unsuspecting tourists - we booked a "Last minute.com " deal for a two night stay at the Art Hotel Boston (odd name considering it's in Turin) - we were meeting up with friends and decided to treat ourselves to a superior double room as it was only for two nights. When we arrived the receptionist asked us if it was the first time we had stayed at the Hotel, unfortunately we admitted it was and she gave us the key for room 201 - the manager, escorted us to the room but we were dismayed to see it was next door to the lift and it was small with beige bedding and very plainly decorated. My husband asked for another room as we are both light sleepers and didn't fancy being disturbed by the lift all night; he reluctantly showed us another room, 207, which was equally small with the same beige bedding and little in the way of decoration - identical to the first dull room in fact. When I questioned whether this was a superior I was told that it was. I asked about the parquet flooring as the superior rooms were supposed to have it - the manager insisted that none of the rooms had parquet flooring - I said the superiors were supposed to be individually designed not identical - he tried insisting they were individual - I asked what the standard rooms were like then in comparison and he said they were smaller - if they really were smaller they wouldn't have fitted a double bed in them. I didn't believe him and my husband told him we were extremely disappointed with the room as the descriptions of the superior rooms had sounded so good. He asked the manager if he could find a better room. "I'd love to upgrade you to an art theme room but they are all booked," he said. Again I told him we didn't want an upgrade we just wanted the superior double we had booked and again, he insisted that this miserable tiny room with it's lino flooring and and nondescript decor was a superior. My husband said we were going out for a bite to eat and he hoped that the manager would find us something better by the time we got back. Sure enough when we arrived back in the evening the night receptionist said we had been upgraded , "At no extra cost" and gave us a new set of keys for room 412 - unfortunately for the manager , he hadn't filled in this receptionist on the "game" and when we asked the receptionist if room 207 was a standard, he said it was and that we were now in a superior room - the room we had actually booked and paid for - with the parquet flooring the manager had said none of the rooms had , and with an individually themed and rather beautiful decor - totally unlike the dull standard rooms he had tried to fob us off with. So don't tell them it's your first time in the hotel and bring a printed description of the rooms with you so you know what you're getting and stand your ground and insist on getting the room you booked. I was so angry that he and the female receptionist had tried to pull a fast one on us. That said, the breakfast staff were lovely and the public areas are fabulous - it's like visiting a small art gallery and spotting all the famous pieces - shame the receptionist and the manager are a pair of hard faced schemers - without them the visit would have been lovely and Turin is a real eye opener; brilliant cafes and good shopping - it's also the Italian capital for contemporary art which is very much in evidence all over the city.

I got a fairly good price for one of the art deco rooms and was very happy, the room was a little small but the room was very modern and clean, with an excellent bathroom. We arrived about 8 hours late, had BA lose our luggage on top of that, so when we arrived we were a bit stressed out, it was after midnight and couldn't find anywhere to eat nearby (it seems more a residential than touristy area). While the kitchen was closed, the barman was happy to fix us what they refer to as 'toast' - a cheese and ham toastie basically - and some apperitivi (the Torinese custom of serving free snacks at bar in the early evening, which can almost be used to skip dinner!). We ate outside in the nice garden area out the back of the hotel and allowed us to just chill out. Our luggage turned up three days later but thoughout that time the reception helped with getting in touch with airlines, airports, etc. Not all the staff have perfect English which is not surprising, but when I did have any trouble communicating were able to get someone more fluent. Food wise I only ate at the restuarant there the once and though nice, felt it was expensive. If you pay for breakfast make use of it, there is a lot of choice and it's all very good. The only real downside is that it's about 15mins walk from Porta Nuova train station and the middle of the city, there are very good tram links though so get a Torino card and travel for free. Although nothing to do with the hotel, just a quick warning - my girlfriend almost got pickpocketed outside the train station, she felt a slight tug on her bag and saw the kids hand in her bag just in time. Despite this though Torino is a wonderful city to visit with a lot of great things to do and places to visit.

I stayed in this hotel for three nights while in the city on business. I enjoyed the fact that each room seems to be decorated in a different style with different art and also that the foyer is so individual. The breakfast staff were lovely and the man at the door was very polite however the people on the front desk really seemed to resent being there and on one occasion I actually had to wait for them to finish a lengthy conversation about their nights out before they chose to attend to me and once I checked out it was as though I had ceased to exist, not even a goodbye! I dont agree with a previous review that says that this was a cheap hotel I think that Euro 130 - 180 per night is not really all that cheap (although I was not paying for the room in this case). If you go to Turin then get the Turin card, we found it brilliant for travelling around and also getting into all the attractions. Definately visit the Mole and go up the lift to see a spectacular view of the city. Another thing, in the early evenings the bars all have a buffet set up and you can load up your plate with wonderful little morsels for not much at all.