Reviews are ordered by language and date with a maximum of 25 reviews.
Not as bad as some...
| Average rating: |
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2.9 |
Guest name: grayza84, Perth, Australia
Room is spacious and has good kitchen facilities. Restaurant was also closed when i was there, i not sure if they have plans for reopening. Parking was available and staff were friendly when my car broke down. No room service but can order delivered italian foods which tasted fine. Balcony had no view but good for some fresh air and drinks.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Business service
3.0 Value
3.0 Service
4.0 Rooms
2.0 Location
4.0 Cleanliness
Stay away from this Hotel
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1.4 |
Guest name: Grover3175, Melbourne
Guest type: Honeymoon
stayed in May 2008
We stayed in this hotel for seven nights, it was a big disappointment for a number of reasons, each 'suite' has the adjacent studio apartments air conditioning compressor sitting on your balcony which is located right next to the bedroom which made it impossible to sleep if they had their cooling / heating on at night, we had to move our bed into the sitting / kitchen area, when we complained they gave us the keys to another suite…we then realized that they were all the same, when we pointed this out we were told there was nothing that they could do….bad luck!
The connection to the dish washer leaked water onto the floor & carpet, it was not fixed properly, we had to put towels on the wet carpet to cover the mess. Two of the lamps did not work due to blown light globes. The bathroom had a previous occupant’s hair on the floor. The bistro which was advertised as open was closed for refurbishment but it looked as if it was closed permanently as there was no work evident as having ever been done.
The reception personnel could not have been less helpful, we did write to Aarons office with our concerns all to no avail, no response, which really sums up this place…certainly not 4 star, maybe 1 or 2.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness
Awful!
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1.7 |
Guest name: perthlou, perth
We stayed here when we emigrated to Perth and I'm so glad we had only booked this hotel for 2 nights, I don't think we could have stood it any longer.
The staff were very unhelpful and unwelcoming.
The room was ill-equiped for a family of 4.
Overall, the hotel was shabby and in dire need of refurbishment.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
2.0 Value
1.0 Service
2.0 Rooms
3.0 Location
2.0 Cleanliness
A new low standard for Perth
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1.4 |
Guest name: Smiths22, Melbourne
Guest type: Young single
stayed in Nov 2007
This place is a joke - dont bother
Stuffed up phone booking - didnt know we were coming
Room had faulty lights ,toilet ,phone , TV and clothes dryer
This is the worst place I have stayed in for any Australian CBD Motel - the staff were unconcered about room problem - suspect that they knew of ongoing isssues
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
2.0 Rooms
1.0 Location
2.0 Cleanliness
Ok but don't hold high expectations
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1.6 |
Guest name: zoomer-7, Auckland, New Zealand
We stayed in a two bedroom apartment. No internet available except for Wi-Fi from MetroMesh, a local Perth provider (reasonably priced).
The staff are ok although the skill level was below par. We had a booking confusion and the duty manager could not figure out what the request for a roll away bed was for (3 guys on business, two rooms! go figure!).
The room was clean but get one on the higher levels - we saw another oom with a wonderful view of the wall next door and little light.
Centrally located and near most facilities. Get out of this place as often as you can or you will be depressed.
Overall, be wary of the claims on this property - oh, and the restaurant downstairs was not open - nor had it been for some time by the looks of it due to lack of business!
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
2.0 Value
1.0 Service
2.0 Rooms
2.0 Location
2.0 Cleanliness