I am a travel agent and book this hotel for a client. They refused to honor the reservation rate, however, when I 'blind' called to make a reservation after they denied the rate, it was the same rate and would not give this rate to my client. I asked for a manager and he said he was the owner, which made this situation even worse. He said he was going to charge the credit card even though he would not honor the reservation rate. There will be a lawsuit if they do proceed with the charge. They are a cheat and dishonest!!! Do not stay here.

My first sign of trouble at the Passport Inn and Suites was the bullet-proof "bankteller" baracade the family who runs the motel hides behind. The prostitute sauntering across the parking lot was kind enough to get the proprietor's attention so that I could check-in, otherwise I expect I would have had better luck waiting for the rapture than being noticed in the shadows that envelope this part of Houston. After paying for my intended four night stay upfront, I made my way to my assigned room. Having spent time in third world countries, I think it is fair for me to judge the accomidations as poor; the furniture consisted of a black faux-leather "love seat", a lumpy king-sized bed, a barely functioning television, a boombox, a brass and ebony dresser of drawers and a tragiclly neglected shower curtain. A colony fruit-flys had already been occupying the room for some time apparently, judged by thier particularly agressive nature. I spent one night of the four I paid for, the motels no refunds policy determined that the other three nights the fruit-flys had the room to themselves.