The Ashburn is a lovely and elegant hotel. The rooms have gorgeous furnishings and they are spacious. Within walking distance to museums and harrods and 2 min walk from Gloucester Road Tube Station. I would certainly stay there again. Well done Ashburn!

My wife and I just returned from a week-long vacation in London, and totally enjoyed our stay at the Ashburn Hotel. Our room was on the small side, but adequate (since we did not spend very much time there), quiet (we were not on the street side), comfortable (the queen-sized bed was fantastic and the linens were way above average) and was kept beautifully by the staff. The bathroom was nice and the shower was great. I guess I need to add that the air conditioning, (which we rarely needed), and heat worked well. As an added bonus, there is free internet, accessible from your large, flat-screen TV. The continental breakfast, which was included in our package, was very nicely displayed, with a nice variety, from cereals, toast, rolls and croissants, cold cuts, fresh fruit, three juices, coffee, and milk delivered individually. The waitresses were attentive, courteous, and quickly learned our likes. We always left for the day well sustained, full of energy, and ready to take on London. The concierges were friendly and very helpful, the receptionist was always smiling and ready for light conversation and the manager was very accommodating. The thing is, you got to know the staff and they you. The Ashburn’s location is ideal, out of the hustle and bustle of the City, but with a Tube stop two short blocks away, all parts of London were easily and quickly accessible. We used the Tube extensively and went in many directions. We never waited more than three minutes for a train to arrive and felt safe at all hours. Some of our favorite attractions are very close by as well. The Natural History museum, the Victoria & Albert, the Royal Albert Hall, Kennsington Palace and high tea at the Orangery are very convenient. We thoroughly enjoyed our trip in large part to the Ashburn hotel’s location, staff, and creature comforts. Stay here. We plan to again and again.

The hotel itself is a lovely property, and our room was nice, with a comfortable bed, and nice closet space. I liked the free water in the fridge and the gifts of the bath salts, etc. However, I agree with a previous reviewer that the room does show signs of wear and tear-carpet a bit frayed around the edges, and you could see signs of water damage on the walls in the bathroom. In fact, a small corner of black mold was hidden behind the bathroom trash can. We only had the continental breakfast once--rolls were stale, and we ended up just walking down the street to a patisserie the remainder of a stay instead. Also, the offer of free champagne is nice and was one of the reasons I wanted to stay there--but it is only offered between 7 and 8 p.m., at which time we, and I imagine most people, were out to dinner. The hotel is conveniently located to the Tube station, and if you want to be out of the main areas of the city, this is a great location for you. However, we found ourselves wishing we had stayed in Notting Hill or Covent Garden as we would have liked to had more pubs nearby that we could have gone to for dinner or drinks and walked back to the hotel instead of having to take the Tube. All that being said, the staff was very friendly and welcoming, and we always felt they were happy to accomodate any request.

Before I have been in several other hotels in London, spending a lot of money just for their name, but with a bad service, dirty rooms and excessive internet fares. Finally I found out this nice hotel in Kensington and I have been guest here for nine months!!! So I guess I can say with all the rights that this is the best hotel in London. The staff was always cordial, kind and helpful! They took care of me even when I fallen ill! They serve a plentiful buffet breakfast (and if you're a little bit in delay, they don't lock you out of the dinner room!). The rooms were all wonderful too (I tried almost all of them). You'll have a very nice bathroom, clean towels, bathrobe and carpet slippers. Every room has a flat 32" TV, some room have 2 of them too! And internet is free, both wireless and on the ethernet plug in the wall. You'll have every day complimentary water in your fridge, a selection of several theas, chocolate and a likeable gift will wait for you on you bedside table every evening. Looking out of your bow windows, you can see the Natural History Museum and the Victoria & Albert Museum (they're very close to the hotel, you have just to walk for 10 minutes along Cromwell Road, and in 15 minutes you can reach Harrods). If you need public transport ,the 74 bus stop is just in front of the building (it takes you at Hammersmith and Piccadilly), otherwise the Gloucester Road underground station is behind the corner (3 minutes walk). Someone says that it is not very cheap, but I can assure you that you'll feel like at home!