Petit Palace Alcala Torre Hotel, Madrid reservation. Book a room in Petit Palace Alcala Torre Hotel online

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The Petit Palace Alcala Tower is placed in the historical city centre of Madrid, Alcala Street, next to Puerta del Sol and Gran Via Street, historical and cultural area of the city. Walking distance to all major monuments and interest spots of Madrid, such as Plaza Cibeles and the three most important museums Prado Museum, Thyssen Bornnemisza and Contemporary Art Reina Sofia.
Also the hotel is totally connected to the underground and bus network and very near to the direct bus transfer to Madrid-Barajas Airport.
The Petit Palace Alcala Torre building *from the first of the XX Century* is a reference for all the Madrid*s citizens. The 53 mtrs of height allows the building to have beautiful suites with great views.
The hotel is totally refurbished with ground floor and fourteen floors, 69 modern rooms, equipped with the technologies and services. The hotel offers a beautiful restaurant that looks out to the street through large windows. We offer our clients services, a full and complete Buffet-Breakfast, a nice Bar/Cafe and Business Centre facilities placed at the hall of the Hotel.
All rooms dispose lap tops with free high speed internet access, parallel wireless connection *WI-FI*, next generation Hydro Massage shower, Flat screen TV TFT of 23 inches, independent air conditioning or heating, direct telephone, smoking and non smoking rooms, free safety boxes with capacity for lap tops, completed minibar and also traditional services.
We specialize in Family rooms with King or Queen beds and bunks for 4 people, comfortable and large rooms ideal for families and groups. We have also High Tech rooms with the lastest technologies; Flat panel Personal Computer or TFT Monitors of 23 inches, free high speed internet access *LMDS*, static bicycle, electrical trouser press, last generation Hydro-shower with sauna and King Size beds.
From December 2005, the building will be reconverted into a modern, next generation hotel, equipped with the last technical innovations that will make this hotel be among of the best hotels of Madrid.
The hotel has laptop in all the rooms with free internet conexion And With your Iberia Plus Card you will get many points that you can exchange for free stays or free trips you can inform in the reception of hotel when you arrive.

Chain: Utell

Availability

Average guest rating
3.2

Check in / front desk

2.7

Cleanliness

4.0

Location

4.5

Rooms

3.0

Service

2.7

Value

3.1

Business service

3.6

alexdodo has stayed here and says:

"I travelled to Madrid with 6 other friends for my birthday in March 2007 and I must say this is one of the nicest hotels I have stayed in. We had 2 rooms, one quad and one triple. Both rooms are very well decorated in a modern style and have a fantastic bathroom with superb showers. My room was right..."
23 Apr 2007Read hotel reviews

Hotel facilities

General

Restaurant
Rooms/Facilities for Disabled
Heating
Air conditioning

Pets Allowed
Elevator
Wi-Fi/Wireless LAN
Television

Non-Smoking Rooms
Safe Deposit Box
Breakfast Buffet

Activities

Casino

Services

Room Service
Currency Exchange

Business Centre
Car Rental

Laundry

Internet

Wireless internet is available in the entire hotel and is free of charge.

Guest Parking

No parking available.

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Hotel policies

Check-In

from 14:00 hours

Check-Out

until 07:00-12:0 hours

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Children and extra beds

Children are welcome.
Children under 2 years stay free of charge for cots.
Older children or adults are charged EUR 32.21 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Pets

Pets are allowed. No extra charges.

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More info

Location

C/Alcala, 23 Esq. Virgen Peligros, 2

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Attractions

Meeting & Conference Facilities

Hotel Meeting Room Dimensions Length - 10 metres Width - 5 metres Height - 8 metres Maximum Theatre Style Capacity - 40 Maximum Classroom Style Capacity - 30 Maximum 'U' Shaped Style Capacity - 20 Maximum Cocktail Style Capacity - 40 Maximum Banqu

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at Petit Palace Alcala Torre Hotel
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
3.2

Based on 34 reviews

Check in / front desk

2.7

Cleanliness

4.0

Location

4.5

Rooms

3.0

Service

2.7

Value

3.1

Business service

3.6

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 7 | Next page

Location great but this is not a 4star

Average rating:

2.6

Guest name: Sackville, UK

Guest type: Young single

stayed in Jun 2008

Booked on Hotelbook.com and got a really good rate. the loaction of the hotels is fab but this "Hi-tech" hotel is probably only 3star material and service is somewhat limited. the room was dark and noisy, and the bed only had a single cover to the matress and then another single sheet over. Because this area of town is lively you need to be prepared for street noise throughout the night! The bathroom in my room looked great bit was more style over substance and the shower instantly flooded the whole bathroom floor. Breakfast (on 5ft floor) was generous but eggs looked as though they had sat their all night

My ratings for this hotel are:

2.0 Check in / front desk

4.0 Business service

2.0 Value

2.0 Service

2.0 Rooms

4.0 Location

2.0 Cleanliness

Loved the location

Average rating:

4.3

Guest name: IsabellaSantaMaria, Chicago, Illinois

Guest type: Older travelers

stayed in Jun 2008

The Sevilla Metro station is just around the corner. The Prado and train station are walkable in about 15-20 minutes. Starbuck's is across the street, and Gino's and VIP restaurants nearby are good. Alcala Torre service was good. Four of us stayed in a family room (with computer with free internet) for 3 nites.

My ratings for this hotel are:

4.0 Check in / front desk

5.0 Business service

5.0 Value

4.0 Service

4.0 Rooms

4.0 Location

4.0 Cleanliness

Avoid this Hotel

Average rating:

1.7

Guest name: CatN, England

Guest type: Honeymoon

stayed in Apr 2008

Our view of what a four start hotel should consist of and the Alcala Torre management's view differ widely: On checking in we weren't told that the hotel bar and restaurant were under renovation and that there weren't infact any facilities that would give this hotel a four start accreditation. Our room was 312 - twin beds, We asked for a room with a doube bed but were told that 312 was a much bigger and better room: what a lie. The room is tiny, it has no view what so ever and is situated between a huge staff access door and the cleaning equipment room. Every morning at 7.30 a.m. we were woken up by the staff arriving and talking in loud voices outside our room as they prepared for their morning's work outside our room. The door made a loud creaking noise every time it was opened and banged shut - staff also used this door throughout the night. One afternoon we returned from our excursions and the bathroom floor was covered in water as was the toilet!! Missing items from our mini bar that we hadn't drank, caused me to eventually complain. We were offered a room upgrade. On asking what the difference was between our existing room and the upgraded room, I was advised that the difference was a trouser press!!! I pointed out that a trouser press wasn't the solution.. This "hotel" charges 4 star prices for accommodation and facilities that are better in most hostels where you'd pay only 60 Euros for a room per night. Avoid this hotel

My ratings for this hotel are:

1.0 Check in / front desk

4.0 Business service

1.0 Value

1.0 Service

1.0 Rooms

3.0 Location

1.0 Cleanliness

Great location but nothing more

Average rating:

2.9

Guest name: GoshaMac, Moscow, Russia

Guest type: Honeymoon

stayed in Apr 2008

This hotel has excellent location (metro station Sevilla is just on the corner, Puerta del Sol, Plaza Major and Gran Via are about 2-5 min by walk), but this its only main advantage. The property claims to be four stars, but I would except significantly more from such type of hotels. The rooms are tiny. The bathroom is located in the bedroom and is separated just by a glass curtain. Though I lived on the top floor, the view to the backyard was awful, no sun at all. Moreover, currently there are some noisy construction works. Check this with the hotel when you book it. The property provides laptop with free Internet access in every room which was nice and very convenient.

My ratings for this hotel are:

3.0 Check in / front desk

4.0 Business service

2.0 Value

3.0 Service

1.0 Rooms

5.0 Location

2.0 Cleanliness

Nice hotel

Average rating:

3.9

Guest name: rrrr100, MD

stayed in Apr 2008

I went w/ a group of friends and we booked a family room. It was one large bed and 2 bunk beds. It was a nice hotel. The room is small, but it's Europe and that was expected. I did not experience the problems written in other reviews. The internet was as fast as Comcast cable internet, the room clean, the shower nice. The water didn't splash out much from the shower even though it looked like it would. The location is excellent- right next to the Sevilla metro. The staff speaks some English, and one of them printed us out a map of where to go. There's a free beverage stand from noon to 22:00 w/ juice, coffee, and water. We didn't go to the restaurant in the hotel b/c we didn't come to Madrid to eat at the hotel restaurant. I don't have any complaints about the place. The hallways look cool and light up as you enter. Only thing is, I probably wouldnt come here as a family w/ kids b/c the top bunk doesn't have a rail, but it was no big deal for us (group of people in their later 20's). I would stay at this hotel again.

My ratings for this hotel are:

3.0 Check in / front desk

4.0 Business service

4.0 Value

3.0 Service

4.0 Rooms

5.0 Location

4.0 Cleanliness

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