Reviews are ordered by language and date with a maximum of 25 reviews.
Poor Room But Great Staff
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3.0 |
Guest name: Pavarroti, Edinburgh
Guest type: Young single
stayed in Jun 2008
This was my first time at Norwood Hall while on business in Aberdeen. This is a fabulous building set in superb grounds. The house is very traditional Scottish, with great wood work and stained glass.
My greeting by reception was first class and I felt really welcomed.
My room No 50 was poor. Down a horrid corridor with creaking floors, smells and chipped paintwork. The room was small, needing renovation and very poor given the quality of the public areas. Housekeeping standards were not good with soap left in the shower from the last guest, an eye drop vial on the floor and mould round the windows. I am sure they do have better rooms, than this.
Breakfast was much better. Attentive local staff, great buffet of food of good quality served in a fantastic room. It does need more lighting for morning time, but would be very atmospheric in the evenings.
Again check out was a good experience, and generally the staff more than made up for my poor room.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
4.0 Service
1.0 Rooms
5.0 Location
1.0 Cleanliness
Very Traditional
| Average rating: |
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3.7 |
Guest name: travisdog, Dumbarton, United Kingdom
Was our first time in this hotel and it was very nice. Rooms are large, well appointed and very traditionally decortated.
Friendly staff - old part of the buildin where we were was like a set from Hogwarts in Harry Potter.
Rooms look like they have been recently re-decoreated wth new flatscreen tvs etc.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
3.0 Value
4.0 Service
5.0 Rooms
3.0 Location
5.0 Cleanliness
Good Scottish Experience
| Average rating: |
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3.5 |
Guest name: Elrainia, Saddleworth, England
I stay in Norwood Hall quite frequently on business when I'm in Aberdeen, and I encourage my American colleagues to stay there for a true taste of Scotland! It has advantages and some disadvantages, but overall it's a nice place to stay. The original building is beautiful, with wood paneling, fireplaces, a library that guest can sit it during the evening (unless there is a private function underway), bar and restaurant. The rooms very. Some of the rooms in the older wing are a little old and shabby, but some of the larger ones are quite spectacular. The rooms in the new wing are more consistent, and more in line with a "business hotel". The rooms are quite large (at least by UK standards), and have a double bed, a good size bathroom and excellent shower.
The breakfast is decent - they have a reasonable buffet, and also do some hot breakfasts including a full Scottish, but I've never tried the cooked ones as I'm not a hot breakfast person. Colleagues say that the food is good, although service tends to be quite slow. The restaurant is similar - nice food in a good atmosphere (although it can be quiet), but again you may find service a bit slow, particularly if you are an American and used to more speedy service. It's not particularly cheap though.
The hotel itself is located a little way out of Aberdeen, but quite close to the offices of some of the large oil companies in town located in the Hill of Rubislaw, so it makes a good base if you are working there. Taxis can be quite difficult to get hold of in Aberdeen, so I always recommend booking one the night before if you need a taxi to get to the office in the morning.
I have had dinner in the library and would recommend that if you are looking for a private room - they can seat about 6-8 people I think, and you are in your own room. I've attended a couple of business dinners in there which have gone well.
The hotel does internet access but you have to pay - it was ?9.99 when I stayed there in March 2008.
Overall I'd recommend this hotel. I think it would be a nice place to stay on holiday or for a romantic getaway, even though I've only been there on business. I would recommend getting a room in the new wing though, as the rooms are of a more consistent higher standard.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
3.0 Value
3.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
Wedding Reception
| Average rating: |
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3.9 |
Guest name: FlashScotland, Scotland
Guest type: Older travelers
stayed in Sep 2007
We stayed at this hotel after our daughters wedding reception was held there. Excellent all round, friendly, helpfull, and the food at the reception was first class and plenty of it. Staff were very attentive and helpfull.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
3.0 Rooms
4.0 Location
4.0 Cleanliness
Average
| Average rating: |
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3.0 |
Guest name: DMCF, Glasgow
Guest type: Young single
stayed in Jun 2007
I stayed at the Norwood whilst on business in Aberdeen. The building itself is lovely with plenty of old world charm and beautiful public rooms. It is situated in Cults which is a quiet residental area outside of the city centre (about 5-10 mins in a cab priced £8). I arrived early in the afternoon and enjoyed a glass of wine with complimentary nibbles in the library whilst I read the day's papers. In the evening I dined in the Tapestry restaurant - a lovely room. The food was average. I ordered an 8oz steak which was OK but not the best cut of meat I have to say. The service from waiting staff was excellent, however. My major negative point about this hotel was the room(57). It was clean - but otherwise it was rather old and dated. The tiles and bath surround were rather mouldy and stained. The view was non-existent - looked out onto the back of the kitchen through a dingy net curtain. The soundproofing is also non-existent. I could here other residents chatting in their rooms - and was even treated to the moans of one resident having an orgasm in a neighbouring room. Would not stay here for leisure purposes - but does the job for a business overnight.
My ratings for this hotel are:
5.0 Check in / front desk
1.0 Business service
3.0 Value
4.0 Service
1.0 Rooms
3.0 Location
4.0 Cleanliness