First morning, I asked for hot scrambled eggs and was told no not until the eggs on the table were finished. I pointed out that they were cold, I was told, could not get hot eggs until they were finished. I the asked for a fried eggs as eggs were sitting in a dish. The reply, not until the scrambled were finished. No eggs for me that morning. 2nd morning, At breakfast I asked for hot water, reply get it yourself and was pointed in the direction of the buffet table, the young man told me he only poured tea and coffee. As I use a walking stick to get around this would be nearly impossible for me to carry. Bathroom, hot water took nearly five minuets to get to lukewarm, loo took nearly fifteen minuets to refill after flush. I reported this at reception and no help was given. Two at reception were helpful the rest NO. But still nothing was done. I would not stay at this hotel again, Jay Jay.

This is a very nice building with a lot of charm in a very convenient area of London if you are here for tourism. A lot of government buildings are nearby so it may be a good address also if you are on a business trip. The rooms however need to be seriously renovated. The single rooms have real old style single beds (i.e. tiny) and I'm not sure a tall or strong built man could actually fit in them. The bathrooms are plain old (they had to change my room because the first shower was not functioning) and the TV did not work. The staff is polite but people sent to fix technical problems in the rooms are totally useless. Breakfast is ok nothing special but it is quite varied.

My wife and I stayed at the St Ermin's for the final three nights of our honeymoon the last few days of May 2008. I was most nervous about this hotel beforehand since there are so many hotels in London and the only affordable ones for us were far out from the places we wanted to go. We had been to London a few times before, but we still want to be close. It ended up being perfect for our needs. This hotels location is wonderful. Its almost in a sleepy little corner of London, but next to the New Scotland Yard, so we felt pretty safe. The hotel is very close to the St James tube stop and only an 8 minute walk to Westminster. Maybe 15 minutes to Trafalgar Square and shopping. The hotel lobby is beautiful and large. However we stayed in a bedroom that was nice a smallish. However it is about what I expected. The bed was a full, the bathroom is tiny but has everything you need and the staff was very helpful when I needed an iron for my shirts. The hotel is owned by NH Hotels and I love the little touches they add. Like a shoehorn and shoe polish. Overall I would say this hotel is all you need if you are going to spend time touring around town or on a business trip. Its not lavish, but we really enjoyed our stay. I would recommend it to all my friends.

We stayed here for two nights while in London for the Chelsea Flower Show. We got the tube from Heathrow and were delighted to see that our hotel was only around the corner from the station! Very impressive entrance and lobby. We were upgraded to a superior room as there were no standard rooms left. Check in way very quick and easy. Our room was nice but was a smoking room and smelled abit of cigars so we opened the windows and let the fresh air in, didnt bother us but if you think it would then you should ask for non smoking. The room could probably do with an update and the bathroom was very small. We only ate breakfast on our first morning and it was disgusting!!! Sausages with skin like leather, hash browns so deep fried that we couldnt even cut them, the orange juice tasted like water it was that watered down!!!! We didnt bother with breakfast on our second morning!!!! The hotel is very very cental, we were only about 10 mins walk from Big Ben, Buckingham palace etc, so would def recommend this hotel for touring central london! Overall we had a pleasant stay and would recommend it but not the breakfast!!