Reviews are ordered by language and date with a maximum of 25 reviews.
Really dodgy area around hotel
Guest name: Jamesinmadrid, Madrid
This Hesperia is located in a dangerous part of Zaragoza. Although it is only ten minutes walk from the tourist centre of town, it is located in a run down area. Don't be fooled by the website which says that it is located in the centre. This is not correct. We found out that there are many other hotels located in the tourist area which are much cheaper and in good safe streets. Beware of this hotel. Also, it is not cheap either. The car park is 10 euros. If you choose not to use it, be prepared to spend hours looking for a parking space in these dark dodgy streets.
Sleepless nights
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3.0 |
Guest name: Traveller853, England
I had a bad experience here because of the noise. The hotel is situated in not a particularly good area with a large number of immigrants. At night, a lot of shouting goes on which carries on throughout the night, every night. As soon as the sun went down, I didn't feel it was safe to go out. There is also a problem with noise within the hotel because the walls are very thin. A neighbouring guest decided to have a shower at 3 am and, what with the constant shouting coming from the street, it was impossible to sleep.
It is sad that I can't recommend this hotel because, if it wasn't for the things I have just mentioned, it would be an excellent hotel -far better than its 3 star rating.The rooms are very spacious and the bathroom is excellent. The staff are friendly and I had a good breakfast in the bright and spacious breakfast room. The hotel also provide free WIFI internet access. But after three sleepless nights,all these good things meant nothing. I will never go back there again.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Business service
1.0 Value
3.0 Service
4.0 Rooms
1.0 Location
4.0 Cleanliness
Está bien, Pero paredes de papel...
Guest name: no_jodas, Zaragoza
En general está bastante bien. Servicio es bueno, gente amable, etc. Ubicación muy buena. El desayuno también está bastante bien, aunque he visto mejores. El gran problema que tiene este hotel está en las paredes, en el aislamiento acústico de las habitaciones.
Se escucha absolutamente todo lo que sucede en las habitaciones de al lado, como si el vecino estuviese en tu misma habitación. No sólo la televisión, el teléfono, o los ronquidos... también el baño... todo.
No sé si todas las plantas del edificio estarán construidas con tan baja calidad. Es una lástima, porque es bastante molesto, al menos para mí. Si no fuese por eso, el hotel estaría excelente.
High class
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5.0 |
Guest name: SenoraSofia, NY
Again, I am writing from the point of view of a group leader.
We loved the Hespería Hotel. Prior to our stay, I was unable to find any information about this place and that made me a little nervous.
I believe that Hespería is a hotel chain.
This hotel catered to upscale business travelers. When I arrived with my 15 high school students plus 5 adults, we were told "You have to be quiet here. This is not a hotel for young people to make noise." Having just stayed three nights at a "zoo" of a Madrid hotel, I was not insulted in anyway by this comment. I told the kids, "You have to be quiet." Their behavior changed for the good while at this hotel. They did know how to be civil. I was grateful for the direct approach by the man working at the desk.
The rooms were very modern and clean. My group was not together on one floor, which was fine. Our view was of the street. It was quiet at night.
Upon arrival in our room, my teenage son said, "Finally, a real hotel." He was not impressed by our first three nights in Madrid.
The dining experience was perhaps the very best. Our meals were included. The dinner was authentic Spanish foods. Wine was served with the meal. The breakfast was not a buffet, but was a sit down served meal.
We only were one night at the Hespería. It was the half way stop on route to Barcelona. It was a quality place and I felt fortunate that our travel agent had booked the rooms at the Hespería.
My ratings for this hotel are:
5.0 Value
5.0 Service
5.0 Rooms
5.0 Cleanliness