Reviews are ordered by language and date with a maximum of 25 reviews.
Good hotel
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3.9 |
Guest name: Gasman6331, Gasman6331
Fairly average hotel but with big rooms. Breakfast was good with quite a wide variety of a buffet breakfast. Hotel right in the centre of Peterbrough but there is not much to do in Peterbrough. Beware of the car park. Really difficult to find entrance as Peterbrough centre is all one way streets. Check before you leave as I wasted 20 mins finding entrance. Overall not a bad hotel but it was for work. May think twice if using my own money!
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
4.0 Value
4.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness
A surprisingly good hotel in the town centre
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3.9 |
Guest name: DonJan_Wirral, Wirral, United Kingdom
I stayed here with a large group of colleagues for 2 night B&B. The reviews were mixed but the location was ideal for our course. Check-in was a little chaotic, mainly caused by booking agents making mistakes, which the young hotel staff had to sort out, which they did!
My room was small, but adequate, with a reasonable TV and Freeview. A desk fan was provided and the window opened fully, which is just as well as the room was HOT! The bed was comfy and the tea/coffee were plentiful. The bathroom was above the usual standard and all areas were very clean.
The hotel has a comfortable bar with food (but we ate elsewhere), and the hotel itself is mock-tudor (I think it's mock), with many old pictures, decorations and tudor-style wooden features. The back of the hotel, the (barrier controlled) car park, is tacky and sixties-looking, but the front is very pretty indeed, opening onto the high street shops.
Breakfast was a hot buffet, but served for you which makes a change. It all tasted fine and the continental breakfast items were fresh and nicley laid out.
One unusual thing, the foyer has some comfy winged chairs and a PC with free internet access, so I was able to check email, ebay and news after breakfast - very unusual nowadays!
I would stay here again - we found it better than expected, with an excellent town centre location.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Value
3.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
pretentious
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3.2 |
Guest name: shep666, Leicester, United Kingdom
Guest type: Honeymoon
stayed in May 2008
The Hotel was very hard to find through the one way system and once you find it you have to search for the separate car park,we were given a map. We paid ?55 for a double room, it was a bitterly cold night and the radiator never came on while we were there in fact there was a locking device on the rad valve! The flatroof under the window was littered with ciggarette butts, on returning from a nice meal (pizza house, cowgate) the barman would not serve us unless we had our booking form, we shown him our keycard but that wasnt good enough. When we left and paid the receptionist didnt even ask if we enjoyed our stay etc. they wanted ?13 for breakfast, we went next door to wetherspoons and paid ?2.99 and got service with a smile! on a plus side the hotel is in a great position for shopping bars and restaurants but i would not pay more than ?55 for this room.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
3.0 Value
2.0 Service
3.0 Rooms
5.0 Location
3.0 Cleanliness
Fur Hat, No Knickers. Don't bother.
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2.9 |
Guest name: fraisse10, London, UK
Stayed here for one night as part of a work trip and while it was far from being a disaster, I'd hate to pay my own money here. The Bull is an originally-old coaching inn, much extended since into rather a rambling building. The car park is behind and the entrance to it hard to find. Common parts - halls, bar, dining room & reception are warm and comfortable in an ersatz olde-worlde way. Not unpleasant. Staff are mostly East European and eager-to-please in a nice way but have clearly never stayed in a quality hotel themselves and so have no real idea of how a guest would like to be treated. But they're fine. The bar doesn't serve any savouries - peanuts, crisps etc. - either free or for money. Food at dinner was chosen from a nineties-meets-the-seventies menu and was mixed in quality. Meat tends to be overcooked. Breakfast is served under wierd halogen lights to a background of 80's gay disco-pop but is a good hot buffet with small teapots.
The real issue, as it so often is in English hotels is the bedrooms. Out of guests' sight, they're expensive and difficult to renovate and keep fresh, so the Bull does what most of them do - nothing. I was given (I think they were being kind) a "suite" in the old part: noisy double doors leading to a cold room with three tall but narrow windows separated by long, tarnished mirrors; soft furnishings and curtains from 1983; a full (but completely empty) bar-cupboard; a bathroom up some steps with no bathtub, a shower barely big enough to turn round in with no shelf, poor
water pressure and variable water temperature; cheap sachets of shower gel and shampoo...are you getting the picture? I hate to think what the rack rate of this room is - an executive double B & B is £138 so this will be £175+ - but if you paid it you would feel nickel-and-dimed and royally ripped-off.
Others had equally mixed reports of their rooms - and after all a hotel is really about the rooms. Whatever the options are in Peterborough, I'd examine them if I were you.
(ps it is 15 minutes not 5 walk to the station)
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
3.0 Service
2.0 Rooms
4.0 Location
3.0 Cleanliness
Very Disappointed
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1.7 |
Guest name: MurgatroydLondon, London
Check-in for our Party of 9 was rather shaky - there was a lot of confusion as to what price we would be paying for our rooms, even though this had been discussed and confirmed at Reservation Stage some months prior to the date of our visit.
Our Twin Room was faded, tatty and grubby - The net curtain at the window grimy and filthy. The bathroom smelt awful, due to the drip dry shower curtain - and there was one sachet of shower gel and shampoo between two guests - not that this often matters as guests tend to bring their own products - but you needed a fist of iron to operate the liquid soap dispensers by the sink and in the shower. The towels, whilst clean, smelt of strongly of bleach and the back of the bathroom door was covered in soap stains and splashes and crust.
The beds were extremely uncomfortable and under the bedspread and sheet, one of the blankets was burnt and/or badly stained. Also, it was a mission to retrieve anything from the Wardrobe, as the door stuck and would only open after about 5 or 6 sharp pulls at the handle - every single time. So we had to prop it open, making sure not to trigger the light inside.
We had booked Dinner for 8pm in the Restaurant and were seated very promptly. However, butter on the table looked and tasted like it had been there all afternoon along with the stale, dry bread that was served. After complaining, chilled butter was brought to the table along with fresh bread, but we were told that this was all we would be getting because of the Wedding in the Function Room....who's choice of music and Karaoke we had to endure throughout the entire meal due to the door of the Function Room being wide open for the duration of our meal.
The food itself was hit and miss - the quality generally good but the menu badly planned and the combinations a little odd. However, there was no proper rest in between Courses and after the Main Course was cleared away, and some of our Party stepped out for a cigarette and some fresh air, we were asked three times whether we wanted to order Dessert, even though there were clearly gaps at the the table. In short - we felt we were being rushed.
We were offered profuse apologies during Dessert, along with complimentary sparkling wine (not a brilliant choice - but the gesture was appreciated) - which is exactly what you would expect from staff that are on the ball - however, it wouldn't have been necessary if they had shown a little extra care and attention at the start of the meal and during it.
A few more things to mention:
If you are in the rooms at the back of the hotel you will not get a peaceful nights' sleep as you will have to endure the constant thumping of a nearby Nightclub until the very early hours. This may not be the case for Business Travellers during the week - but on the Saturday Night of our stay it was very much the case.
Breakfast was much, much better - the service was faultless and the selection of food available very good.
Check-Out - much smoother and speedier than Check-In. Although we had to pick our way though piles and piles of dirty bed-linen in the corridors on the way down to Reception - which is a huge turn-off.
Two of our guests complained about their room on Check-out and The Manager who accompanied them back to their room for an inspection, agreed with them completely, and told them that it didn't look like it had been cleaned properly for a very long time - he said that if he had known he would have had them upgraded to an Executive Suite. However, they weren't seeking any compensation but just wanted to point out that the hotel needed to improve their standards considerably. And surely being in the Executive Suite or a Standard Double should make no difference as to how often it is cleaned or how thoroughly!
Sadly, I would never stay at The Bull again - it needs a total re-furb to bring it in line with what is required from a 21st Century City Centre hotel and I think they need to do some extensive research into what basic requirements are paramount to the comfort of their guests and not just rely on a central location and 17th Century facade. It doesn't deliver.
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Value
1.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness