PETIT PALACE ARENAL PUERTA DEL SOL, Madrid reservation. Book a room in PETIT PALACE ARENAL PUERTA DEL SOL online

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The Petit Palace Arenal Hotel was once an old palace dating from the XIX century. It is located in the heart of Madrid city centre in Arenal Street on the corner of the famous Puerta del Sol, from which you can access on foot the most important and cultural monuments of Madrid.
The hotel is within 2 minutes from the Plaza Mayor, Palacio Real *Royal Palace*, Plaza de Espana and Gran Via. The Prado Museum and Reina Sofia Museum are within 20 minutes walking distance.
The hotel was completely renovated in April 2004, and offers 69 comfortable rooms; all equipped with free high speed ADSL and RDSI internet access, hydro-massage showers, cable TV, mini-bar, free safety deposit box and individual air conditioning or heating.
The hotel offers a free internet centre with flat screen monitors,a meeting room with capacity of 30 pax and parking nearby.
We specialize in Family accommodation in our exclusive Family Rooms with capacity of up to 5 persons, and accommodation for the Business Traveler with our Executive and High Tech Rooms � fitted with Persona Computers, Trouser Press and Exercise Bikes.

Chain: Utell

Availability

Average guest rating
3.7

Check in / front desk

3.7

Cleanliness

3.6

Location

4.2

Rooms

3.5

Service

3.8

Value

3.6

Business service

3.9

member has stayed here and says:

"In my opinion, Petit Palace Arenal is a wonderful hotel with lots to offer. I stayed here in febuary as a birthday treat for my boyfriend and had a lovely time!! The rooms are modern and very comfortable. I can be fussy when it comes to beds but was pleased to see that the double bed had FOUR pillows..."
09 Jun 2006Read hotel reviews

Hotel facilities

General

Restaurant
Rooms/Facilities for Disabled
Wi-Fi/Wireless LAN
Television

Pets Allowed
Elevator
Breakfast Buffet

Non-Smoking Rooms
Heating
Air conditioning

Activities

Fitness Centre

Services

Meeting/Banquet Facilities
Ironing Service

Business Centre
Currency Exchange

Laundry
Car Rental

Internet

Wireless internet is available in the entire hotel and is free of charge.

Guest Parking

No parking available.

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Hotel policies

Check-In

from 13:00 hours

Check-Out

until 12:00 hours

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Children and extra beds

Children are welcome.
Children under 2 years stay free of charge when using existing bedding.
Children under 2 years stay free of charge for cots.
Older children or adults are charged EUR 26.75 per night and person for extra beds.
Max

Pets

Pets are allowed. No extra charges.

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More info

Location

16 Arenal Street

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at PETIT PALACE ARENAL PUERTA DEL SOL
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
3.7

Based on 37 reviews

Check in / front desk

3.7

Cleanliness

3.6

Location

4.2

Rooms

3.5

Service

3.8

Value

3.6

Business service

3.9

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 8 | Next page

Overcharged, and not interested in resolving the dispute

Guest name: JimBob79001, Glasgow, Scotland

stayed in Jun 2008

A great location, comfortable hotel with great showers. The hotel however overcharged us for 2 nights and despite various emails do not want anything to do with refunding these charges. Because of this, I would strongly avoid dealing with them again.

Nice option is central location

Average rating:

3.7

Guest name: jloudercp, usa

stayed in May 2008

Petit Palace on Arenal is in a very good location, even more so because the Calle Arenal was made into a pedestrian street last year. It is a very good shopping street. The rooms on the front have a view of the street and a small balcony. Rooms are in a modern style but pretty small, as is the tiny elevator. The lobby is also very small and narrow, and be warned there are some large travelling groups that stay at this hotel frequently so the lobby can be very backed up. Very spacious breakfast area downstairs, and internet is the lobby.

My ratings for this hotel are:

3.0 Check in / front desk

4.0 Business service

3.0 Value

3.0 Service

4.0 Rooms

5.0 Location

4.0 Cleanliness

Good Central Choice for Families

Guest name: 5fortravel, San Francisco

stayed in Apr 2008

We had stayed at 2 other Hi-Tech hotels and this was typical of the chain. The decor is stylish but this particular hotel was a bit more worn than the rest. The rooms were also somewhat smaller but acceptable. The bathroom is "open" to the bedroom so I wouldn't recommend this hotel unless you are traveling with a close companion. We stayed in a family room that had a bunk bed. A perfect choice for a family. Since the location is very central, you can walk out the front door and you are right in the middle of things. That being said, it is imperative to get a room facing the interior. We booked for a very very low rate so we certainly felt we got our money's worth. By the way, the hotel opens into a pedestrian area so if approaching by taxi, they have to drop you off about a block away.

Stylish design!

Average rating:

4.2

Guest name: member, Norway

Guest type: Honeymoon

stayed in Jan 2008

Stylish rooms with laptop, flatscreen, bubblebath and steamshower. 5 min walk to the placa del sol. Has no restaurant for those who needs it, otherwise perfect!

My ratings for this hotel are:

4.0 Check in / front desk

4.0 Business service

5.0 Value

4.0 Service

5.0 Rooms

4.0 Location

3.0 Cleanliness

Not great value

Average rating:

2.6

Guest name: MoroccoResident, Casablanca

Guest type: Honeymoon

stayed in Dec 2007

Stayed for 2 nights mid-November, playing approx €120 per night on hostelworld. Despite the price we paid, we were given one of the cheaper interior rooms on the first floor and breakfast was not included. . It was absolutely freezing despite the heater being on full. We asked for another blanket but apparently there were none spare. The room was a very bizarre shape, long and narrow, with a very claustrophobic feel to it. All the wooden features were chipped and the shower leaked The hotel wants so very much to be upmarket but it most definitely is not. Although the location is good and the TV is decent, it is definitely not value for money.

My ratings for this hotel are:

3.0 Check in / front desk

3.0 Business service

2.0 Value

2.0 Service

2.0 Rooms

4.0 Location

2.0 Cleanliness

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