Reviews are ordered by language and date with a maximum of 25 reviews.
valle experience
| Average rating: |
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4.2 |
Guest name: OffalyOdie, offaly
Guest type: Honeymoon
stayed in Jun 2008
found the location to be brilliant for the colloseum, literally 5 minute walk.. 1 minute walk to metro so you can travel very easy from it.. room was basic, comfortable but a bit small, shower was very small but did the job, room was cleaned every day.. hotel porter on nights was very very helpful... half spanish half Italian - great help.. overall i would recommend it for location and price..
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
4.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness
Good hotel for the money
Guest name: Mcsquane, Kent, England
A good hotel
Guest name: IASI-Romania, Iasi, Romania
It's a nice hotel, very near from metro station, the pesonell is ok, the room it's not very big, but it's clean, The main problem is the noise, if you have the "luck" the have your room's windows with the view in the main street, wou might hear some noise during the night or in the early morning. The breakfeast it's not very much, but it's enough. The main advantage is that the hotel is situated in the central way of the city and if you want to visit Rome, it is a good place to stay.Enjoy it. Vlad&Emilia Romania - IASI.
Great Location
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3.9 |
Guest name: MinniMouse, Cork,Ireland
Guest type: Honeymoon
stayed in Dec 2007
Stayed 4 nights in the Valle Hotel, the staff at the reception desk were very helpful, told us where to eat, what are the best sights etc. They take your passport on arrival for about 15 mins so that they can take the details for security reasons. The room was small but was comfortable & clean. Sheets changed every 2 days. Rooms cleaned every day & 5 clean towels every day (double room) in the bathroom. The wall was marked & does need painting but there was a homely feel to it & I would stay there again. It is a brilliant location. Metro & Termini practically on your doorstep, Rome isn't that big, walking is no problem to most of the sights. I would definately recommend this Hotel, it's not 5 star luxury but it's more than adequate & in probally the best location. Two other points to note...the wather in Dec was 16 degrees & Sunny...Fab !! & there is a chinese next door. Cheap, cheap, cheap & tasty !!
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
3.0 Rooms
5.0 Location
3.0 Cleanliness
Horrible Customer Service
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2.9 |
Guest name: Peloumon, Glendale, AZ
I had the opportunity to take my 14 year old daughter to Rome for vacation. Upon check at the Hotel Valle they asked for and kept our passports. We stay for 4 nights. Upon checkout I was not given our passports and I forgot to ask for them as I am not accustomed to this practice.
My daughter and I proceeded to Florence to continue our vacation, when I noticed we had forgotten our passports. I called the Hotel Valle and they were aware that they had forgotten to give me my passports. I asked if they could overnight them to me and I would pick up the cost. The front desk person gave me the number to DHL shipping and suggested that I initiate service. I contacted DHL, they do not accept anything other than cash or an Italian credit card. I contacted Hotel Valle again and asked if he would pay cash and charge my credit card for the shipping charges. It appeared as though he was trying to avoid any expense of money or time on his part . The front desk person had to ask the director and asked if he could call me back. On his return call, he said the director had approved shipment but that they would have to charge a hefty service fee. In frustration and on Principle, I purchased a train ticket for my daughter and I ,back to Rome (I couldn't leave her) to pick up the Passports. A whole day was ruined and it was costly. You would think that under the circumstances, they would have been more accomodating. What an inconvienence ! Don't stay here if customer service is important to you!!
Peter Marquez
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Value
2.0 Service
3.0 Rooms
4.0 Location
3.0 Cleanliness