With its central location, in front of the Guggenheim Museum, this new and unique design hotel is within easy walking distance of the Congress Palace and the Exhibition Center. It is ideally situated for visitors and business travellers.
This luxury hotel offers you a new concept of accommodation with personal service and attention to details, also offering exquisite Basque International cuisine, a guest library, fitness and function rooms ideal for conventions and small congresses.
Chain: Utell
Average guest rating4.6
Check in / front desk

4.6
Cleanliness

4.6
Location

4.8
Rooms

4.7
Service

4.5
Value

4.4
Business service

4.1
karencorke has stayed here and says:
"The hotel is extremely modern with bold colours and sleek design and matches the guggenheim perfectly. You don´t have to spend a 4* amount of money to stay there if you are content without a guggenheim view or breakfast - you still have the swankiest room with dressing gowns, huge beds and the gorgeously..."
12 Jun 2007Read hotel reviews
General
- Parking (fee required)
- Non-Smoking Rooms
- Elevator
- Wi-Fi/Wireless LAN
- Television
- Restaurant
- Continental Breakfast
- Safe Deposit Box
- Breakfast Buffet
- Pets Allowed
- Rooms/Facilities for Disabled
- Heating
- Air conditioning
Services
- Room Service
- Business Centre
- Currency Exchange
- Meeting/Banquet Facilities
- Laundry
- Car Rental
- Airport Shuttle
- Ironing Service
Internet
Wireless internet is available in the entire hotel and is free of charge.
Wired internet is available in the business centre and charges are applicable.
Guest Parking
Private parking is possible on site and costs EUR 18.19 per day.
Cancelation
If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.
It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".
* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.
Children and extra beds
Children are welcome.
Children under 2 years stay free of charge for cots.
Children under 8 years stay free of charge for extra beds.
Older children or adults are charged EUR 32.10 per night and person for extra beds.
Maximum capacity
Pets
Pets are allowed on request. Charges may be applicable.
Location
Alameda Mazarredo 61
Meeting & Conference Facilities
Meeting Room Name: A, B Dimensions (In Metres) - 90 mt2
Maximum Theatre Style Capacity: 70 Maximum Classroom Style Capacity: 45 Maximum 'U' Shaped Style Capacity: 30 Maximum Cocktail Style Capacity: 85 Maximum Banquet Style Capacity: 70
Does
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