this place is so run down and does not meet the qualifications of even a one star hotel. prices for rooms are ridicoulous at $100 and NO CHEAPER. you can stay at the cheap budget inn that is 1/2 mile away for CHEAPER and get the same experience. the house keepers are lazy and will complain if you check out and leave your room differently then how it was checked in! i mean c'mon! the rooms are NOT even great walking in. i advise if you are going to spend $100 on a room check out Mankato's new Hilton Garden Inn or Grandstay Suites

Wow this place was a dump! I went to Mankato with my boyfriend for a product launch for his company and was amazed at how bad this place was. Check-in went fine, but when we got to the room and turned on the light we found that it was broken and acted as a strobe light. We got in late so we shrugged it off and went to bed. When we got up early the next morning we left the light on as we rushed out the door so that housekeeping would see the problem and fix it. Apparenty their idea of fixing it was to shut it off... And apparently their idea of cleaning did not include throwing away all of the garbage in the room. The room itself was a dump. I thought about looking at the sign on the building again to make sure we were at the Super 8... Though I'm quite sure that would have been nicer. And hopefully more sound-proof so I wouldn't have to hear the people in the bathroom above ours... As we were rushing around Sunday morning getting ready to leave because we had to get back to the Cities the hairdryer in our room fried out and actually started smoking while my hair was still wet! Ridiculous. We were in a rush so we just went and checked out and I informed the staff of our experiences. They logged the maintenance requests and left it at that. I was disappointed with the resolution so I decided to contact management when I returned. The response I got from management (Annette) was that I should have contacted the front desk immediately upon noticing these problems and they would have come out and fixed them immediately... Uhhh.... We didn't get in until 11:30 Friday night and certainly didn't want to be bothered with the light at that time, we were in a rush the entire weekend and I was really expected to wait in the room when we're trying to leave on Sunday so that they can bring me a new hairdryer? I don't think so. Don't stay here. If at all possible, stay at the Holiday Inn, which I heard was nice. I'm sorry to say that I've never written a review before and, of course it's true, people tend to write about bad experiences more than they do about good experiences. I am apparently no exception.

I was disappointed in this Best Western. It felt like I was staying in a lower class hotel like a Days Inn or something of that nature. I know that Best Westerns in North America are not exactly luxury hotels and I've heard of some horror stories about never knowing what to expect from a Best Western. I would have to say that this hotel was one of the bad ones because it is in dire need of an upgrade. To start out, the hotel has a restaurant connected to it. On the face of the hotel, it only shows the name of the restaurant so we drove around the building until we realized where the lobby area was. The check-in went fine and the girls at the front desk seemed friendly. We were given coupons for a buy-one-get-one drink at the bar (which we didn't use) and also coupons for the restaurant for breakfast (we did use). That part was nice. When we checked into our room, I was immediately disappointed. The decor looked like something out of the early 90's with a hunter green recliner chair and the cheap furniture was full of chips/scuffs. The wallpaper was a burgundy and maroon colored border with matching bedspread, I felt like I was in a early 90's time warp! The room also had two strip outlets on the floor connected with each other with loose wires connecting the fridge/microwave/lamps. It looked very messy and not safe for families with young children. The bathroom had old tile that looked like it was from the 80's and they tried to remodel but cut some corners to save money. The bathroom itself was smallish and you had to hold the lever down on the toilet to flush and it seemed like there wasn't very much pressure there when it did finally flush. The sink and vanity was located inside the bathroom and there was no fan. So when one person took a shower the mirrors were all steamy and you had to wait for them to clear up to use. The hair dryer had low voltage or else it needed to be replaced as well. On a positive note, the bed was comfortable enough, or else I was just too tired and managed to fall asleep. The hotel did have high speed internet, but it was not wireless. However there is an unsecured wireless network that is somewhat nearby, otherwise you will need to bring your own ether net cord. The hotel did have some cords at the front desk that they were willing to borrow out. The pool area seemed okay. We did not use the pool but I did look at it. The pool itself went up to 6' deep. Once again, the decor looked like you were in a time warp. We did use the coupons to eat at the restaurant the next morning and were given a few selections to pick from, or we could have used their continental breakfast that they had set up in a nearby room. The selections in the continental breakfast were anything but "deluxe" as they claim. However, the restaurant was a very nice touch to be able to get a hot breakfast for free or a couple additional options at a reduced price. Our waitress was very nice and we tipped her well. Checkout also went smooth. Unfortunately they did not have the ability to check out from your tv in your room. The guy at the front desk, Bill, was very polite when I checked out. I didn't bother to tell him when he asked "How was everything?" because it wasn't his problem. Overall, the hotel itself wasn't BAD. We didn't find any hair or bugs anywhere. Everything seemed to be cleaned. I just expected more out of a Best Western hotel than what this place delivered. I would not stay here again unless they did a remodel. The people in charge of the Best Western chain need to re-evaluate this hotel because I don't think it lived up to the standards one would expect.

I stayed here one night while traveling on business. The hotels on the otherside of town were full with Vikings football camp people. This hotel was everything you need for a one night stay. The room decor is that of your average hotel. The rooms are very clean and comfortable. No strange odors or uncomfortable feelings from the cleanliness of the room. The staff did a good job. I did not use the pool but there seemed to be many people enjoying it. Overall this is a very nice hotel that is well worth the price.

The Best Western was ok. The floors and bathrooms need a good cleaning. It looks like they remodled, but forgot to patch the holes in the wall where the old items were attached. The poolside rooms would be very nosiy, looks like a lot of partying happens there.