Reviews are ordered by language and date with a maximum of 25 reviews.
Five shiny stars for Royal Park
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4.6 |
Guest name: SpaScout, Oregon
Guest type: Honeymoon
stayed in Jun 2008
We had a great stay at the Royal Park. It is so conveniently located right next to a shopping mall and access to the MTR transit system (which is the only way to get around Hong Kong).
The Hotel is clean and well kept and all service staff is very helpful and accomodating. The swimming pool area is very pleasant with an indoor/outdoor situation.
The only complaints would be that they dont put a top sheet on the beds. Just a bottom sheet and a feather duvet with a sheet like cover that they change every day. Also, the windows dont open, so no outside air, but some people dont care about that so not too big of a deal.
We tried to explain the concept of another sheet to the maid who nodded and smiled, but never seemed to get it. Communication breakdown.
We were at this hotel for 10 days and would DEFINITELY go back .
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness
Great hotel and staff
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4.7 |
Guest name: Briggsy07, Perth, WA
Guest type: Honeymoon
stayed in Jun 2008
We chose to stay in the Executive suite, it was very nice and worth paying the extra money. You have acces to the exec lounge where you can go for breakfast and have snacks and drinks all day. We also spent most nights in the exec lounge having cocktails and food, which was certainly a nice way to finish the day. It is very private and quiet in there and the staff make you feel special. We certainly would reccommend this hotel and pay the extra to have the exec floor because it is all included in the room rate. And the hotel shuttle to down town is included. The only thing which we thought was a bit misleading was the free mini bar, as it only has two cool drinks and two beers in it. But i guess if you can access free drinks all day in the exec loung it didn't matter.
The staff were all wonderful and the room was great.
Location is a bit away from the city but public transport/shopping centres are so close it does not matter. Being away fron the city was nice as we got a little tired of 'copy watch!!! ect
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Loved this Hotel in HK
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4.5 |
Guest name: scor, Toronto, Ontario
Guest type: Young single
stayed in May 2008
I styaed at this hotel in January and this hotel was great excellent services amazing rooms very clean staff was good. The locating is very good a little bit off the main thoroughfare but they provide a shuttle to Kowloon which was a bonus.When I go back to Hong I will stay here again and again. The food was also very good and staffs speak good english. If you are planning to stay here dont hesitate.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Good overall but bad experience
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3.7 |
Guest name: moobox82, Singapore
Guest type: Young single
stayed in May 2008
The hotel is beautiful, clean, well kept. The receptions are friendly too. No problem for english speakers like me which is a blessing. Rooms are quite big for HK standard. Rates are good at 860HKD excluding tax for the long staying package. Food in the resturants are good as well. Location wise, connected to a newly renovated shopping centre so shopping and eating are easy. Walking through the shopping mall, u'll reach Shatin KCR station to bring u to other parts of HK by train.
Things i dont enjoy will be the bad room service, who burged into my room with my half opened door when i ordered late snack for room dining, without asking any permissions to come in to place the food. Luckily i was alone, if my wife happen to be sleeping or in her sleeping attire, things are gonna turn out bad. After placing the food, he hand me the bill, a pen and look at me without saying anything again. Upon his grumble on watsoever he's talking bout i signed and he left. No smile but only signs of frustration from a bad day throughout. I emailed the comments address of this hotel regarding breach of privacy and rude behavior, but no replies or mails were given back. Room making service, no new sheets or pillow cases had been changed until my 5th day of stay. So to me, the customer service is very bad. I will never come back to this hotel again if they have no intentions to improve or look into customers comments.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
1.0 Service
4.0 Rooms
4.0 Location
3.0 Cleanliness
Great Hotel & Service!!! Fantastic Price
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4.9 |
Guest name: allurelim, hong kong
Guest type: Young single
stayed in May 2008
I have stayed here for 7 consecutive nights. The price is great since I am on their long stay packing..which costed me NETT HK$5200 (inclusive of all taxes) for corporate rate! The standard room is big and comes with a two seater couch too..very modern design throughout the whole hotel, they have just recently refurnished..so it is FANTASTIC.
The location is abit off since I am here for business but the hotel shuttle compensate this all, it takes about 20mins from the hotel to Tsim Sha Tsui MTR, and from there u can take mtr to hong kong island in less than 5mins.
there are many great malls around here, if u are here for holidays, shopping here is great, variety of international and local brands, many restaurants just a stone throw away from the hotel, and they all connected to the hotel by overhead covered bridges
The healthclub is fantastic, I used the gym every night and hardly anyone there.. the pool is big enough, it stretches from indoor to outdoor and of the right temperature.
I didn't use the laundry service in the hotel, i went across to Hilton mall laundry shop, that charged HK$30 for 7pounds load of clothes, collection within 3 hours. Its the Wing Shing Dry Cleaning at Shop 2A, level one, hilton plaza (3mins walk from hotel), tel[--](if you need the conceiger to assist you)
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness