We booked a room for ?90, which we expected to be budget but this was less than budget! The room was in the basement with no view other than walls. It was dark and and small. There was no wardrobe only a hook on the wall. The bathroom was old, cracked and dirty. It needed gutting. Im glad we only stayed for one night as I dont think we could have faced going back there for another night. The bar was actually the pub underneath the hotel. The breakfast room needed decorating and the staff could hardly speak english. Our advice dont stay there! Not even for a budget break.

I booked the hotel one month before staying but upon arrival they said they are overbooked. That's why they gave as a room in a neighboring Norfolk Plaza hotel ("WITH THE SAME STANDARTS") (but from receptions and pictures I saw it didn't look the same) . It was quite cheap and for 1 night anyway so I didn't argue with them

Stayed for 2 nights quick jaunt over to see Santana at the O2 dome. Basic and very small room (402) double bed, twin rooms seem a lot bigger ! Downstairs bar (Cads) was ok. Didn't do breakfast - loads of cheap cafes close by for this at ?3 full breakfast - much better value and no morning rush before 10am! Paid ?89 for 2 nights for 2 people, so a real bargain for London and Tube 150 yards around the corner. Bathroom small, shower slightly problematic but eventually got it to the right temperature ! Staff were all pleasant, don't know what everyone's complaining about. Get this place at the price we did (independant,online) and don't go for your anniversary and you'll be fine ! PS: Carlos was superb !

Frankly, I would never return, though for one night on a small budget it is okay. It's close to Paddington Station, and that is pretty much it. If you really don't mind a super narrow elevator, small rooms, worn-down carpets etc, but price-wise not so much (considering you are in London) then go for this one. If you do, then choose another hotel, away from Paddington area anyways. I definitely would. Staff was ok, not friendly, nor rude. Breakfast was small, not much available, and the rest was just...very "British" when it comes to cheap hotels. They need to do a lot on this hotel, it would be so cute if everything would just be cleaner, nicer, and more welcome...

We booked this hotel through hotels.com because we were going to see a show and this was just a couple of stops by tube from Piccadilly circus, also reasonably priced at ?99 inc breakfast for a twin room. We arrived a bit early so our room "was not ready", we went downstairs to the bar which was a bit seedy & i would not recommend women go there at night. The room was OK size & storage wise but the bathroom was tiny. The bath had hairs still in it (all sorts of hairs!!!) the tiles were hanging off and i had to use all my strength to turn the shower tap on and off. The view was of the fire ladder & a roof as well as some sort of generator, the double doors had a kind of bar at the top and to be honest it had obviously been prized open a few times so we wedged things against it at night, it was however quiet but hot so we put the fan on which helped a bit. DO NOT trust the hairdryer - take your own the PAT test was well over a year ago and when i tried to use it it fell apart. A real fire hazard. For breakfast the offering was toast, croissants, fruit & yogurt - a nice omelette or similar would have been good but you have to pay for anything hot. At least you can have as much as you like so you would not go away hungry. (FULL ENGLISH - ?10). I have read comments about the rude unhelpful staff but to be honest we found them OK - fairly smiley & there is a Chinese couple that run the bar & the breakfast who are helpful. As the title says this hotel is OK for one night - the pictures are 100% accurate. book on line and save at least ?50. P.S not recommended for a romantic get away.