The price we paid (220 us dollars) was not bad for a triple room in Tokyo. However, the lobby and general vibe is depressing, and the views from the rooms are dismal. We also booked a non smoking room, and when we showed up, they had none left. So we were stuck on a smoking floor. The rooms are old, tired and worn furniture. Do not look at their website for an accurate visual description as it is quite deceiving. I would basically describe it as a sad tourist hotel and/or a hotel for drunk Japanese guys to go after work if they cant make it back to the burbs (we actually ran into one who pushed us into the elevator). Check across Dai-mon street into Com Soleil for a way better value. The general location, thought, is excellent. It is near local mom and pop restaurants and for traveling in and outside tokyo you are within 5 minutes walk to 2 local lines, and very close to the main JR Tokyo station.

Our family of five just returned from a wonderful trip to Japan (Tokyo and Kyoto). In Tokyo we stayed a total of nine nights at the Shiba Park Hotel. The staff there is very courteous and their english is very good. We had no problems at all with regards to communication. Services including safe deposit boxes and foreign currency exchange were right there, no need to go to a bank. The concierge desk was fully equipped to answer all of our questions, book tours, book transport to Narita Air[port as well as most other tourist needs. Bell staff were courteous, spoke good english and even refused a tip. Excellent marks to the staff. The rooms were large for Japan standards. We had a very large three bed room with a huge bath on the 12th floor of the annex. Our other room was a two bedroom unit on the 10th floor of the annex. It was also very large by Japanese standards for a two twin bed room. Each room had its own climate control as well as a TV with three english speaking channels (CNN, BBC and Bloomberg Financial). Japanese channels were also available. Very entertaining, even though we did not understand a word of what they were talking about! Pay channels were also available. Vending machines were available on most floors, though we found the convenience store at the end of the block to be less expensive and offer more selections. We ate breakfast every morning at the western cuisine coffee shop. It was a full hot/cold breakfast buffet. Very pricey, but similar to most all other Japanese hotels for a comparable breakfast, about $20/person. There is a Starbucks and McDonalds a short walk away. We ate dinner one night there after a late tour. Dinner was less expensive than breakfast! We didn't try any of the other restaurants in the hotel as they were pricey and there are several choices for meals of all kinds within a short walk. Location was very good. A three minute walk to Daimon subway station, five minute walk to Hammamatsucho (JR) train station. As you may know, there are always many restaurants near train stations. The overall appearance of the hotel is nice and clean. The hotel facilities are somewhat dated, but most fixtures are updated and fully functional. I highly recommend the Shiba Park Hotel.

March 14th -19th This was our first visit to Tokyo ( couple in our mid sixties) so we chose this hotel based on the reviews here and for the ease of getting to it from the airport. We booked directly with the hotel from their website where they offered a promotional rate. We found it's location to be excellent for accessing the train/subway system and it was close to places to eat. The Zozoji Temple nearby made for a nice outing and we were able to walk to the Hinode Pier in about 20 minutes for the Sumida River Cruise. The check-in was quick and there was an ease of communication in English with the staff. They were also very helpful with the questions we had. The hotel has two buildings - we were in the annex in Room 1703 - you had to walk outside to access it. It was more of a business hotel than a resort type. The room was like the pictures on their website. It was compact but not cramped and had everything we needed. We appreciated the coffee/tea facility, the mini fridge and the internet access. Everything was clean and spotless. We availed of their breakfast buffet in the Primula Cafe on our first morning. It was excellent, but at 4600Y for 2 it was too expensive for us to repeat. McDonald's was a 5 minute walk away and there were several other places nearby to have dinner. Overall we would highly recommend the Shiba Park Hotel as a medium priced place to stay in Tokyo and would definitely return.

The stink emanating from the bathroom is the key reason I would not stay here again. The rooms were dingy and the location is ok, but not great. Our very expensive rooms did not include breakfast, which meant shelling out 2100 yen per person for a very average buffett!! Beds were lumpy, and room temp swung wildly between too hot and too cold. The only redeeming feature of this hotel was the excellent staff, all of whom spoke fluent English (important in a crisis), and all of whom were helpful above and beyond the call of duty. Nevertheless, the rooms smelled, and at these prices, that's not cool.

Shiba Park Hotel is situated far from the madding crowd if you're looking for the heart of Tokyo. It is within walking distance of trains, Tokyo Tower and some shopping. Airport Limousine (coach) is direct from and to Narita Airport for Y3,000 each. Viator Tours are also direct to the door. Unfortunately the Airport Limousine has Shiba Park last on the drop off so that the hour trip from Narita became two and a quarter hours for two very jet-lagged guests. I also stayed here in 2001 and the experience then was much the same as now. The staff are very helpful and pleasant especially the three young people in charge of guest baggage. Reception is efficient. There were no problems in leaving baggage at the hotel during the day of departure while waiting for a flight as is the case in many European hotels. The room and bathroom were small but well maintained and very clean. We dined in the Japanese restaurant where the service was good but the food was in tiny,tiny portions that did not match the size of the bill. Breakfast each day (stayed 4 days) provided a good range of food that needs to be accessed as early as possible as by 08.00 it has been warming for too long. For non-smokers though these eateries are a blessing where one can breathe freely compared to restaurants throughout Japan where it is almost compulsory for all adult males to smoke at the table. Internet access available but you need your own laptop or pay a fee that is rather too high. My only real concern is the unpleasant aroma that pervades the street outside the hotel, from the sewer it seems, during the day and by mid afternoon has entered the lobby. This did not impact on either occasion on the rooms I have used .