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Thistle Charing Cross is officially London's most central hotel. It is a fashionable traditional property located in a protected historic building that was constructed in 1864 and completely renovated in 2000. The renovation work was done carefully to preserve the Victorian-style facade and shared areas, dominated by a beautiful mosaic floor and large French windows that reach the ceiling. It has a marble-floored lobby with an expansive wood-paneled reception desk, a broad staircase, Italian-Renaissance accents, red-velvet and upholstered chairs. There are 8 function rooms accommodating up to 150 guests and Betjeman Suite that features a marble-floored dance floor and dome ceiling. Wireless Internet access is available throughout the hotel. Guests are offered discounted access to a health club located 100 metres away. The other amenities include a 24-hour reception, lifts, a safe, a currency exchange desk and a cloakroom.

Chain: Thistle Hotels

Availability

Average guest rating
4.4

Check in / front desk

4.0

Cleanliness

4.2

Location

4.9

Rooms

4.1

Service

3.8

Value

3.9

Business service

3.6

christymacdonald has stayed here and says:

"We just returned from our trip and I wanted to share with others that Thistle Charing Cross was a great place to stay. The room was very quite, clean and the hotel had a great location right next to the tube. For lunch try Pret for sandwiches, good prices with lots of locations, one right next to this..."
25 Apr 2007Read hotel reviews

Hotel information

Rooms

The hotel is made up of a main building and an annex block, each with 6 floors. There are 239 rooms, of which 206 are doubles and 33 are apartments. Select guestrooms feature pine furnishings and Art Deco lamps. Remaining rooms display traditional decor, with floral fabrics, dark-wood furnishings and faux-candle wall lights. Walls are decorated with etchings depicting Victorian London. The conveniences include: air-conditioning and express check-out, tiled bathrooms with granite vanities and bathtub/shower combinations and designer toiletries, wireless Internet access, cable televisions, in-room safes, trouser presses, telephones, and radio/television speakers with volume control. Fax/modem capabilities, radio as well as tea and coffee making facilities are available.

Location

Thistle Charing Cross is situated in the heart of London between The Strand and Thames Embankment, just steps from Trafalgar Square and the West End. Its ideal location permits to explore many delights of London. Other fascinating attractions set close by include: Covent Garden, 10 Downing Street, the Houses of Parliament, Piccadilly Circus and Regent Street. It stands adjacent to the Charing Cross Underground Station. The River Thames is 100 metres from this property. Nearby boat tours introduce tourists to London’s colorful past. And the closest jetty is located at Embankment Pier, approximately 300 metres from the hotel.

Restaurants

Additional amenities include a cafe, a cosy bar and an air-conditioned a la carte restaurant with separate non-smoking area. Strand Terrace prepares British and international-style breakfasts. Club-like Strand Bar and Lounge features a marble fireplace, four crystal chandeliers, Regency-style furnishings and Tudor-rose plasterwork.

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Hotel facilities

General

Restaurant
Wi-Fi/Wireless LAN
Television

Continental Breakfast
Breakfast Buffet

Safe Deposit Box
Air conditioning

Activities

Fitness Centre

Services

Room Service

Meeting/Banquet Facilities

Currency Exchange

Internet

Wireless internet is available in the business centre and costs GBP 6.00 per hour.

Guest Parking

No parking available.

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Hotel policies

Check-In

from 14:00 hours

Check-Out

until 12:00 hours

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Children and extra beds

Children are welcome.
Children under 12 years stay free of charge when using existing bedding.
Children under 2 years stay free of charge for cots.
Older children or adults stay free of charge for extra beds.
Maximum capacity of extra

Pets

Pets are not allowed.

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More info

Location

The Strand

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Attractions

National Gallery

Art exhibitions set in a grand environment, based near Trafalgar Square and Leicester Square. Worth a visit.

London Eye

Go for a ride in the Big wheel, and see the spectacular London skyline! Perfect for a summers day or a romantic evening.

Covent Garden Market

Enjoy Covent Gardens lively entertainment area, full of pubs, open-air cafes, stylish shops, markets and see the street entertainers!

Leicester Square

Londons favourite tourist meeting place with Londons largest cinemas, and West End Theatres Half-Price Ticket Booth. Small grass park in centre of the square where you can kick back with friends and relax in the sun watching the world go by.

Trafalgar Square

This famous landmark celebrates Admiral Lord Nelson - Britains most famous sealord. Used to be famous for feeding the pigeons and the fountains.

Strand Terrace

A delightful terrace overlooking the Strand with views to Trafalgar Square, serving lunches, afternoon tea and dinner as well as an extensive range of light snacks. The menu offers fixed price lunch and dinner choices.

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Directions

National Gallery

Head towards Trafalgar Square, turn right in to Trafalgar Square, continue walking up, and turn left in to Trafalgar Square.

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at Charing Cross, A Guoman Hotel
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
4.4

Based on 247 reviews

Check in / front desk

4.0

Cleanliness

4.2

Location

4.9

Rooms

4.1

Service

3.8

Value

3.9

Business service

3.6

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 50 | Next page

Great hotel near all the theatre's and Covent Garden

Average rating:

4.7

Guest name: lovelondon2, England

Guest type: Young single

stayed in Jul 2008

Stayed at the Charing Cross Hotel whilst visiting theatre's in London. A very clean hotel, with great standard rooms, asked for first floor as l don't do lifts! the room was large, clean, double glazed windows...... couldn't hear a thing from outside! great selection of tea/coffee and complimentary biscuits! Breakfast was not included in the price. Paid ?179 for one night which included vat. The hotel itself is situated right by Trafalgar Square so near to everything, bus stops outside to take you anywhere in London. Lots of Cafe's etc for breakfast, nice one opposite! For this part of London this was reasonably priced as l stayed on a Thursday. Would stay here again.

My ratings for this hotel are:

4.0 Check in / front desk

4.0 Value

5.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

Fantastic Location! Loved It!

Average rating:

4.9

Guest name: iluvmyholidays, aberdeenshire-scotland

Guest type: Honeymoon

stayed in Jul 2008

My ratings for this hotel are:

5.0 Check in / front desk

4.0 Value

5.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

Great location and nice hotel!

Average rating:

4.0

Guest name: BWasham, Argyle, Texas

Guest type: Honeymoon

stayed in Jul 2008

We really enjoyed staying at Charring Cross. It is in an excellent location right off Trafalgar Square and right next to Charring Cross Underground and Train station. There is a pharmacy in the building, and several pubs and restaurants within walking distance. You can also walk to The Embankment station in about 3 - 5 minutes. The hotel definitely had an "English" feel, which is what we wanted. the room was clean but a bit tight. Next time, I would upgrade to a larger room if budget premitted. I did like that they had our room ready even though we checked in before noon. The staff said Expedia had requested this, which was nice. Internet access in the room is expensive! 20 pounds a day. You can get free wireless access in the bar or lobby. If room access was free I would have probably given this hotel a rating of 5.

My ratings for this hotel are:

5.0 Check in / front desk

3.0 Business service

4.0 Value

3.0 Service

4.0 Rooms

5.0 Location

4.0 Cleanliness

Great Location

Average rating:

3.5

Guest name: DreamHoliday3, Australia

Guest type: Family with children

stayed in Jul 2008

Stayed at Charing Cross for 3 nights with my daughter. Room was an Executive type, bit small for our liking, but was clean and tidy. Breakfast was great. Fantastic location being handy to every major tourist attraction. Recommend the Original Bus Tour for those especially with only a few days to see the great city of London. Overall, would go back to Charing Cross as it was the location that won me over

My ratings for this hotel are:

3.0 Check in / front desk

3.0 Business service

3.0 Value

3.0 Service

3.0 Rooms

5.0 Location

4.0 Cleanliness

Poor staff attitude

Average rating:

2.5

Guest name: PerthBouy, Perth

Guest type: Honeymoon

stayed in Jul 2008

Upon arrival after a long flight from Australia, we were delayed into getting into our room by 2 hours after the scheduled check-in time. When we finally got into a room (not the one we booked but a lesser one) the view out the window was of a down pipe and the wall of the neighbouring building. Finally, after the unfit porter came, picked up and sweated all over our bags and moved us to another room again we were happy. The biggest problem was that there were other rooms similar to ours available the whole time, but the check-in people would not allow us to have them. The location is excellent, and the restaurant is good, in particular the Eastern European mater de, however the damage had been done by a very poor first impression. Would have accepted poor service if the price was lower, but I hate paying top dollar for poor service.

My ratings for this hotel are:

1.0 Check in / front desk

1.0 Business service

2.0 Value

3.0 Service

2.0 Rooms

5.0 Location

3.0 Cleanliness

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