Reviews are ordered by language and date with a maximum of 25 reviews.
Icky everything
| Average rating: |
 |
1.5 |
Guest name: novelgirl71, Boston, Massachusetts
Guest type: Honeymoon
stayed in Jul 2007
We arrived in Arica with low expectations and this hotel met them! The other negative reviews have it about right--it's moldy, it's dirty, it's overpriced (this was the second most expensive place we stayed in Peru or Chile) and utterly lacking in even the most basic of business hotel comforts. A group of screaming teenaged girls swarmed the desolate pool around 9 pm and kept us and whoever else was trying to sleep through the grossness of the place awake for too long. Even the staff was unhelpful--while our Spanish is abominable, we were pretty sure that some of our constructions were not that incomprehensible (isn't "taxi" kind of a universal word at this point?) We should have looked into staying in a residencia, even though we'd only planned to be in town for 12 hours (long enough to have dinner, shower and sleep after having crossed into Chile by land from Peru and before going further south.) 8 hours in this place was an eternity. Sleep on the beach!
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Business service
1.0 Value
1.0 Service
1.0 Rooms
1.0 Location
1.0 Cleanliness
What a dump!
| Average rating: |
 |
2.6 |
Guest name: Starviagera, Los Angeles, California
Guest type: Honeymoon
stayed in Mar 2007
This is certanly a very run down hotel. If we had stayed at a residencia it would have been better. Rooms run down, bothrooms full of mold. We paid $82 for a double room. After a 3 day rough tour of the antiplano I was hoping for a great long shower. I hate the thought of touching the bathroom walls!
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
1.0 Value
3.0 Service
1.0 Rooms
Me encantó el personal
Guest name: Anonymous
He estado en muchos hoteles de 5 estrellas pero el personal el El Paso fue el mejor de todos los hoteles en los que me he alojado. El Paso puede que no sea 5 estrellas pero la gente que trabaja allí son de lo mejor y también las instalaciones eran impresionantes. Felicidades a todo el personal del hotel El Paso Arica Chile. Paul Sepúlveda, Melbourne, Australia
loved the staff
| Average rating: |
 |
5.0 |
Guest name: member, Melbourne Australia
I have been to many 5 stars hotels but the staff at el paso were the
best in any hotel I have ever stay in.
El Paso may not be 5 stars but the people that work there are
second to none also the facilities were very impresive
congratulation to all the staff in El Paso Hotel in Arica Chile
Paul Sepulveda
Melbourne Australia
My ratings for this hotel are:
5.0 Value
5.0 Service
5.0 Rooms
5.0 Cleanliness
La experiencia en este hotel fue estupenda
Guest name: Anonymous
Llegamos a este hotel a las 8 de la mañana después de pasar una noche sin dormir en un autobús desde Calama. No sólo nos dieron una habitación inmediatamente (solo nos quedábamos esa noche), sino que nos ascendieron en categoría a una habitación mejor. Cuando le preguntamos si podíamos pagar por un desayuno (normalmente incluido en la habitación pero llegámos allí mucho antes de la hora normal de "check in" en el hotel) nos prepararon uno gratis. Nunca me había ocurrido esto antes en un hotel- auténticamente impresionante. Las instalaciones son preciosas, la gente es muy agradable. El hotel es antiguo, pero estupendo.