There were numerous problems with our stay, too many to mention. It was by no means a five star experience. The most 'amusing' were: Running out of hot water. When I rang to enquire, I was simply told it was because too many people were showering at once. Being overcharged on checkout. Despite having booked directly with the hotel, they charged us for a package we did not receive. Only realised when we got home. A breakfast experience right out of Fawlty Towers, most notably having our table cleared while we were at the buffet, and coming back to find other people had been seated there by the waiter. It was our second try at Stamford Plaza. Auckland was bad, but this was probably worse.

We found this hotel average at best! When we arrived at 2:15( after Check in time) we were told that our room was readdy however just had to be inspected and it should be about 15min. We were given a card to be able to have a comp beer or wine while we waited, this was a ncie touch however when we went to get the drinks I orded a wine and my fiance orded a beer but was told he could not have that as it was imported and could only have local beers because of the price. We found this strange as the glass of wine that I orded was MORE expensive then the Beer?? Anyway had our drinks in the lobby.... no other bars where open then went to see if our rooms were ready. Unfortunatly they were not. It took nearly 2 hours for our room to become ready! Asked for a late checkout as we had waited for our room and was told flat out No the hotel is full tomorrow. Anywat we get to the room which had great views was nice and clean although a little tired looking, and there was a rollaway bed made up squashed betweent the window and our king size bed, when our bags arived we asked if the they could organise to take the bed away as we did not request one and it made the room quite cramped, we were asured that it would be gone when we got back..... it wasn't. Breakfast the following morning was dreadfull there is no way that I would go back and pay for it and would not call it a five star hotel breakfast buffet! check out was confusing they wanted us to pay for the room again we had paid on line! and there was a few other confusions with the bill. Over all I would not really recomend this hotel if staying in brisbane I think there are better places to stay, mabey we are fussy as we both work in the hopsitality industry, however it really felt like the hotel was in complete confusion and I would not say that we were provided with 5 star service! It may be OK for business trips but wold not recomend it for anything eles. overall very average.

AVOID THIS 2 1/2 star FAKE. Advertised as 5 Star, this hotel has the poorest maintenance we have ever seen. First room had broken fridge and aircond. Moved and second room had failed aircond. Thrid move the fridge was faulty. Final room was all ok - took 4 rooms to get 1 functional! Pool advertised as HEATED - it was COLD. OLD carpet and furniture do not make this a 5* in any way. Entrance Foyer stank of old food EVERY day. This is a SUBSTANDARD hotel and NOT 5* by any stretch of the imagination. Staff were very good although obviously NOT happy in theirwork and location is superb on the river. Owners should be ashamed of the state of their facility. Brisbane should be ashamed of this poor quality venue.

Stayed at the stamford for the first two nights of our honeymoon. Nothing was a poblem for them, including taking and putting back a car boot full of presents to our room! In our package was included a bottle of champagne, chocolate covered strawberries and a drawn bath! Was a great room with full river views. They also brought up buckets of ice when needed! This is our 4th stay at the Stamford and we have never had a bad experience here.

Stayed at the Stamford Hotel for the "celebration plus' package which costs $359 AU. It includes a standard room, Buffet breakfast, High Tea with a glass of bubbly and a range of other extras including late checkout, magazines, photo at high tea. I am a local Brisbane girl and took my husband. We LOVED the high tea. It was packed with women with their girlfriends with the odd husband in tow. The high tea was in buffet form, included whatever coffee or tea you liked made fresh, many lovely standard high tea selections (hot scones, sandwiches, cakes), a fresh strawberries with dipping white / milk chocolate and about 7 different cheesecakes selections! Very nice. The room was very nice - standard for an establishment of this kind (which I don't really like normally - I prefer boutique places). Fantastic view of the river from the room - which on this night included a great big thunder & lightening show. Went to nearby Kingsley's Steak and Crabhouse for a light meal later that night. Try the Wagu burger cooked to your liking for $21. A gourmet steal for such a lovely restaurant and a meal in itself without spending $60. Drinks cost the same as any other bar in a lovely setting. In the morning the Stamford Buffet breakfast was woeful. We went at 7am and were booked outside - told it was not open yet? The place was empty. Nothing like the high tea - either was the spread. There was lots of fruit and cold offerings - very standard but ok. Coffee was only filtered not made fresh to order. In my mind - buffets are defined by the hot food on offer. It was a limited selection. The bacon didn't look like real bacon - rather a hybrid pressed kind and was tasteless. Mushrooms were tasteless, dry, hard little nuggets. Baked beans tasted of tin. Tomatoes dry and hard - not cooked enough. Poached eggs hard lumps, scrambled eggs watery. Took a small bite of each and left it on our plates and walked out. Were not asked if we were happy and was there anything wrong to be leaving 5 minutes after arriving by waitress who just grinned and said have a nice day. The stay, instead of being topped off with a nice breakfast was totally soured. We immediately checked out, drove to Rosalie Village Meats - got some REAL bangalow bacon, went HOME and cooked bacon, eggs and mushroom. Any visitor to Brisbane would do better to jump in a cab and go to Anouk on Given Tce Paddington or the Gunshop Cafe at West End, cab it New Farm or take a ferry over to Bulimba to any of the cafe's there. Forget breakfast in the city - it is very quiet on the weekends. I strongly recommend ringing cafes to book a table.