The Swissotel in the centre of Sydney's CBD is a great hotel if you want to be in the heart of the city close to all shopping and transport. Rooms are nice with large'ish bathrooms. The only problem they have is with their service provider MagiNet. On a number of occasions I have stayed at the hotel the internet has been either very very slow or not working at all. Numerous calls to their provider I get someone in India who doesn't know much at all. I troubleshoot the problem for them by identifying a DHCP server not responding. But they had no idea what I was talking about. So if you're a business traveller who needs internet access to survive, I would look elsewhere for a hotel in the city with a reliable service.

I was very excited to visit Sydney for my 10 year anniversary. I worked long and hard to review hotels online. After careful review, we choose Swissotel. The hotel was okay. The location was great! Very central and close to almost everything. You are very close to Darling Harbour and about 15 min walk to Circular Quay and China Town. We stayed on the executive level but the room wasn't that big. However, the bathroom were nice and spacious. Great tub and seperate shower. Turn down service every night. Breakfast was included in my room rate and the food was pretty good. I was glad I upgraded to include breakfast. Another great thing about this hotel was that it was a block away from the Sydney Tower which is where I had reservations for my anniversary dinner. I didn't plan that, it just worked out. The beds are firm, but I hear most hotel beds are. Although we were on the 22nd floor, you could hear construction noise. Unfortunately, they started work at 6am. Remember that you are in the city so it's not going to be uber quiet. Friendly staff and conceiarge was very helpful guiding us. Gym equipment was adequate. There was about 3 treadmills, some bikes and eleptical machines. It had weights and benches too. Overall, I would recommend this hotel but if I returned to Sydney, I'd want to try a different one. Also, you have to take two lifts. The one from the street with take you to level 8 which is their lobby. Not much of a lobby though as their bar is right there so there were no chairs to really sit on. Then you take another lift to the rooms. It was annoying but it was alright. Enjoy your stay!

I stayed at Swissotel twice in a week - once at the start of my stay in Australia and once at the end. On both occasions I had a wonderful time and no complaints at all. I got a discounted rate for the Executive Club Room on the internet - and it was worth paying a bit more for a great room, good view and excellent lounge. I didn't get to sample the cocktails and canapes but the breakfasts were delicious! The staff were friendly, accommodating and helpful. On my second stay I got a room that didn't have a coffee machine (there are excellent coffee machines there and after being in the UK for the last 4 months the one thing I needed was a good coffee!) - I asked at reception if they were able to provide one - instead they gave me a much nicer room with a balcony and said coffee machine - nothing was too much trouble and all of my requests were greeted with a smile. The next time I go back to Sydney, I'll definitely choose Swissotel!

The Swissotel in Sydney was our last hotel of our stay in Australia. At the time the pricing was excellent for its star ranking though I was a bit wary that its location would be noisy during the day but also far from activities. Neither was the case. The staff was really friendly, the room was very comfortable with a great view. While we don't allow our hotel stays to make or break a holiday as some who post here do, this was a very comfortable, safe and relaxing stay. One down side was that a large American church group was conferencing there and we did not want be 7500 miles from home to be surrounded by other Americans. This down side could not be help so we did not let get us down. We'd definitely recommend this hotel to our friends who travel to Australia and we'd stay there again if we get the chance to return.