We've stayed at the Ritz from July 3rd through the 6th. Excellent hotel, service and rooms. A special thanks to the bartenders, Ruth and Jennifer and to the concierge David. A little overpriced, but it reminded me on so many ways in decor and service the Four Seasons in Istanbul. I will definitely stay at the Ritz when I go back to San Fran.

My wife and I just returned from a 6 day stay at the Ritz-Carlton. This was our first trip to San Francisco, and as it was a reward through work for a sales contest, the hotel was booked/selected for us. That being said, the selection could not have been better. From the greeting at the entrance, to the very friendly, helpful, and respectful young ladies at the front desk, you immediatly realize the Ritz difference. The service is amazing. The rooms were very clean, king size bed , and maid service with turn down service was never "too early or too late". Our room had an honor bar stocked with soda, juices, liqour, candies, nuts, as well as "emergency items" like dress socks for men, pantyhose for women...great idea, even though we didn't use any of the items. The lounge was a great place to enjoy a night cap or 2 or 3 or 4, and if you are lucky, NIcole will be your server. She is prompt, friendly, and willing to give you advice on where to go, what to do, even where the coolest "speak easy" is!! The location turned out to be perfect for us, as it was close to the attractions we wanted to see the most. It is right next to China Town, a cab to Fisherman's Warf varied the 3 times we took it, but was never more than $9 before tip. The Ritz is a beautiful hotel. Their attention to customer service was amazing. Every employee we met, or even walked by in the halls greeted us with a smile and warm friendly greeting. Thank you, to the staff of the Ritz-Carlton, for making our first trip to San Francisco an awesome experience. Louie and Sheila

I took my son up for a a few days of sight seeing for his first visit to SF. We flew into Oakland and caught a taxi to the Ritz Carlton SF. It was great. Wonderfully convenient location. Nice clean rooms with some of the best beds I have ever encountered in a hotel. Modern facilities in the room and bathroom. It was truly one of the most relaxing rooms I have ever stayed in. I almost never wanted to leave! Upon check in that was smooth and pleasant, we went up to our room and within 15 minutes the phone rang and someone from downstairs asked us how we liked our room and if we needed anything! They sounded sincere and not like they were made to call, even though they probably were. I love the little touches like that. I can't remember another hotel that has ever done that. Room service was prompt and I know the hotel was very full, because the Olympic torch was coming to town and there were a great deal of people staying there from all over. No one at the hotel who worked there seemed frazzled or overworked. That is one of my pet peeves. I travel a lot to relax, so watching employees seem uptight defeats that point of my stay. In all ways I highly recommend the hotel. The concierge was very helpful and sent us to some delicious restaurants. It was one of those unexpected visits that far exceeded my (very high) expectations. I will go back very soon just to stay in those comfy rooms!

We booked to stay at the Ritz Carlton through the hotel website, and traveled with our 3.5 year old son. We were registered for a conference held at the Moscone Centre with 22,000 other delegates - so you can imagine how packed the city was. We had high expectations having stayed at the Ritz Carlton In Bahrain. Overall, we felt that the hotel met our expectations given the fact the city was bursting at the seams! Especially good service from concierge (David). One of the notable down sides was that although they rate child-friendliness highly on their website - this did not actually happen in practice. Reception staff were unaware of their POLO scheme and I had to ask for the gadgets to make the room child-friendly, even though I had registered for the scheme online. No kids menu in the hotel room to make ordering room service for children easier. This was not rectified even after I highlighted it to them. Also huge mis-communication during reception staff hand-over led to our baby-sitter being left waiting at reception for 45 minutes and therefore making us late for our dinner reservation at 'Chez Panisse' (I don't even think the reception staff were aware of the inconvenience caused)! Although this may sound like the makings of a bad review, we were won over by the spa and pool, great breakfast and room service, spacious classically decorated one bedroom suite - ask for a high level courtyard view (we stayed non-club as the standard prices had been hiked up by $200 due to increased demand caused by the conference). If compared with the Omni which rates No. 1 on this site - I think that the Ritz Carlton was better value for money because a non-club one bed suite (2 rooms) at the Ritz costs the same as California suite (L-shaped room) at the Omni. The Omni has no spa/pool and location not that great. If you have the money to spend I would definitely recommend the hotel for location (close to cable cars, china town, shopping), good knowledgeable staff (with prompting), pool and spa, great playground a few blocks away reachable by cable car. And as my son at the end of the stay decided that he was taking up permanent residence at the hotel rather than returning home, I can only imagine that the Ritz Carlton must be child-friendlier than perceived by an adult!