The individually designed rooms and suites have an opulent décor and represent various styles of decoration (as for example the Tudor Suite, Safari Suite and English Rose Room). All the most up-to-date deluxe amenities are provided. For example, guests may select soaps and toiletries to their own liking from a display of the perfumeries delivered directly to the rooms. The furnishing and accessories are of extra-high quality including an array of the pillows of all possible shapes and sizes and beautiful Scottish blankets. Fresh fruit, newspapers and magazines of your choice and complimentary champagne will make you feel like a royalty. Conference rooms, business centre, pool, spa and fully-equipped gym are among the other hotel’s facilities.

The hotel has an excellent location but a step to the Kensington Gardens and the Hyde Park. London's best museums such as the Natural History Museum, the Science Museum and the Victoria and Albert Museum are nearby. The Kensington High Street with its chain and designer stores like the famous Harrods are a short walk away. The High Street Kensington underground station is also right by offering you an easy movement throughout the city.

The hotel offers several restaurants serving traditional cuisine and a stylish club-style bar. The countless dining options in the surroundings will suit any taste.