Rooms a bit shabby, stained carpets cracked tiles. TV and aircon not working properly, overpriced. more like a 3 star hotel...

I do stay at SAS's, usually on business and also to gain points on my SAS Eurobonus card, so the reviews on this site plus hotel pictures and a rate that wasn't too bad (?158 inc breakfast for a business class room) persuaded me to book for a 1 night stay. Check in was swift, but I was disappointed with the room. It was supposed to be a business class room, but compared with other SAS’s the room was tiny, it reminded me of a Travel Lodge! The mini-bar was half empty, we didn’t get our morning newspaper, the bathroom was weird – the toilet and washbasin were really low down! The air-conditioning didn’t work properly either. There is a gym, but it’s tiny. It closed at 2pm on Saturday! The bed was comfortable, the room and hallway quiet. The location, just near Marble Arch / Selfridges / Oxford Street is very good though. Breakfast spread was typical SAS – excellent. Wouldn’t stay here again – nothing bad, but just not a great experience!

On our last couple of trips to London we've stayed at the City Inn in Westminster which is generally a good hotel. This time fancying a change we selected the Radisson SAS in Portman Square. Despite being ranked many places below the City Inn we felt it to be, overall, a superior hotel. The location would be considered better by most people. The Radisson is less than 10 minutes walk to Oxford Street and our favoured eating area of St Christopher's Place. It is also within 30 minutes walk of Lord's Cricket Ground, Hyde Park and Regent's Park. Whilst not relevant for us, the hotel was passed regularly by all the London tour buses as well as several normal bus routes. As for the hotel itself, there wasn't too much you could find fault with. Our superior room was of a good size, nicely furnished with everything you could need for a weekend break. It was obvious that whilst this is not a brand new hotel it has been very well looked after as you would expect from Radisson SAS. We didn't make much use of the bar and restaurant other than having breakfast on Sunday morning. This was included in our rate (which we'd recommend doing as the published breakfast price of ?17.50 is difficult to justify in any hotel). The buffet laid on was very very good and miles better than the City Inn and indeed most other European hotels we've stayed in - in fact it wasn't too far away from being as good as the breakfast found in some Asian hotels. All in all, in our opinion, a good choice for a London hotel which really should be ranked much higher than it is.

This is an ok hotel. Not fantastic, not great. Just average really. The location is good if you like quiet, but central. Its off the mini park which is Portman Square and the road out front isnt a main thoroughfare, so its quiet enough. However all the restaurants and cafes shut early around it, so if you looking for food and drink in walking distance you may struggle later in the evening. The rooms are ok. Looking tired in my opinion. I stay at Radissons quite a lot and you can tell it needs a refurb. Not dirty, not modern, just a bit out of date and worn, with little things like the hairdryer coming to bits in the bathroom simply as it had been well used. Bar is ok, but look out they like to keep your change !

We arrived and were warmly welcomed by "Matthieu" at reception. He gave us a great room on the 9th floor, knowing that we had won the overnight as part of a London prize package. A great start to our stay! The rooms are nice-sized. We didn't have a real "view" but it was nice to have big windows and not look straight into another building. Our room was clean, nicely decorated and we appreciated the tea and special coffee/espresso machine. The morning breakfast buffet looked excellent (we took a peek!) but we were in a bit of rush to tour before checking out so didn't indulge. The location is terrific. Very easy walk to Marble Arch and about town. Thanks again to Matthieu for making sure we had a very positive impression of the Radisson Portman!