Reviews are ordered by language and date with a maximum of 25 reviews.
I had a good time
| Average rating: |
 |
4.2 |
Guest name: mapaul_58, mapaul_58
The hotel has a convenient, very central location. The staff was friendly and helpful, which was a pleasant suprise. I cannot judge their english skills, since most of the time, my chinese host helped me to deal with them. I had a very nice one bedroom suite on one of the upper floors which was spacious, clean and had a great view of the Wuhan skyline. The bed - always a good indicator - was extremely comfortable. A great feature is the revolving restaurant. I had only breakfast there. Due to my business meetings I had breakfast everyday at 6:00 a.m. and I was amazed to see that the restaurant was in full operation, the staff very attentive; a great range of European, Chinese and Japanese food was served. They had several show kitchens where the food is prepared to order. Clearly it was a very nice start for a busy day.
My ratings for this hotel are:
3.0 Check in / front desk
4.0 Business service
4.0 Service
5.0 Rooms
5.0 Location
4.0 Cleanliness
Deceptive Business Practices
Guest name: CaptainCourageous, Sydney
Guest type: Honeymoon
stayed in May 2007
The hotel seemed fine at first, but...
After staying there a few days, we decided that we did not want the breakfast any more because it was a bit pricey. So we went down and told and told the woman at the front desk ("Christina Wang") that we were not going to take the breakfast any more and we wanted the room only (i.e. not room+breakfast which is more expensive). She said okay, then added that if we wanted any more breakfasts, then we would need to tell her 24 hours in advance. We said no more. But to no avail. When we checked out, we found out that they continued to charge us for the breakfasts. So we asked about it, and then Christina said that we were supposed to tell her each day that we did not want the breakfast for the next day. Not only was she lieing, but her lie is inconsistent because if that were the case, then at least we shouldnt have been charged for the first day that we told her we didnt want any more. Christina was unwavering in her argument. When a friend of mine came to ask her about it who is a native Chinese speaker, Christina called the hotel guard on my friend. I will never stay at a Ramada again.
Great hotel
Guest name: callippo, Brooklyn, New York
Guest type: Older travelers
stayed in Jan 2007
Superb staff, excellent english skills, extremely clean room, excellent food (had the roomservice). I am not familiar with the location, as I just stayed here on brief night in transit, but the property was excellent and I would highly recommend.