This is a nice hotel with a nice view of the river. The rooms are fine, the breakfast is good and the staff were helpful. It is very clean. The big drawback to this hotel is it's location- it's somewhat removed from the town center which means you'll need to take a taxi (car or river) to get back there. Some taxis don't know where it is- but if you get the hotel to write down the name and address in Thai that helps. It is located just a few blocks from a river taxi stop, which is a cheap and easy (and less traffic-logged) way to get around.

I've stayed at the RR a number of times before and it was good value for a river front location. However, this stay will be my last. The hotel seems to be interested only in catering to tour groups. They had lost my booking site reservation (despite me emailing them again days before my arrival to check and receiving a confirmation mail from them) but did not apologise but kept us waiting for 20 minutes at check in, without any welcome. Door staff constantly trying to get you to book transport with them. Rooms dated, tired, stained (although they are clean). Bathroom tap fittings are all old and rusted. Only one bedside table, nothing on one side of bed so nowhere to put my watch/book/glasses etc. And this was in a deluxe room, not a standard one! Water in shower never hotter than warm. No kettle just two empty mugs (had to ask for one). Breakfast buffet was fine and plentiful. Restaurant staff only friendly ones. Restaurant food was pretty good quality and price. Local area is quite nice, not touristy just normal Thai life.

With so many other hotels in Bangkok, I would have never chosen to stay here if it wasn't part of a tour package. First of all, the location is so bad I had a hard time getting a taxi driver to take me there on many occasions. I had been staying at a different hotel in Bangkok (Sukhumvit Rd. area) and when I left that hotel to come to the Royal River, 3 taxis that had pulled over passed up on my fare because it was too far, one I actually sat in before telling him where I wanted to go, thinking once I was in his cab he would take me for sure, but even he told me to get out!!!! None of them seem to want to venture out that far. Then coming back from the Chatuchak Weekend market, I got a cab, but he was very annoyed when I showed him where I wanted to go. It is right on the banks of the Chao Phraya River, but it is too far up to be close to anything. The hotel says they have a boat that will take you to the River City Shopping Complex, but twice during my stay the boat wasn't running for the day. The rooms were not clean at all. When I checked in, I had hair not only all over my bathroom floor, but also in my bed under the covers. The mini bar was not fully re-stocked when I checked in....I called them upon arrival to tell them of this, so as they did not charge me on the way out, but they still tried to add it to my bill, it took much fighting with them to get it taken care of. Very basic amenities in the room. The breakfast is great.....many options, both Eastern & Western choices. There is a man to make your omelettes with choices of condiments. I never ate dinner there, but the restaurant I would have tried "de - river - re" was always closed for a private party. There is not much nearby, but of course there is a 7-11. There are a few restaurants within 10 minutes walk, but you have to know where they are because the front desk is very unhelpful. That is the other negative about this hotel....the staff is very rude. The front desk people act as if you are always bothering them when you need something. The wait staff in the bars seem to be annoyed when you come in. The maid service seemed friendly enough, but they don't do a good job cleaning. The reception at the spa were even rude....the masseuse though, was very nice. The pool area is pretty blah, but after a hot day exploring Bangkok, it was nice just to cool off. The massage at the spa was wonderful, if a bit overpriced (Bangkok standards, not NY). They were very professional there. The river cruise they try to sell you was not worth it. It leaves from their sister hotel Royal City hotel, about a 10 - 15 minute walk from the hotel. The dinner was buffet and quite bad. The food was cold and unimaginative. The entertainment was so loud, it was unbearable. The cruise itself wasn't bad, if you just want to look at scenery. They did not have a bar that you could order from and finding a waitress was near impossible. If you are stuck on taking a nighttime river cruise, I suggest you look elsewhere. There seem to be many cruises that offer the "same same but different". Pretty bad hotel, I would not recommend this to anyone. There are so many other hotels in almost every price range.....try one of them.

We, 2 adults and 2 little children, stayed there for 5 nights in the Deluxe River Front room. We had a very good impression since checking in. Good services and friendly and professional staff. We demanded a lot as we have a todler and little baby with us and they seems to help out with no irritation. The room was spectecular - high standard, clean, spacious and has everything we needed (cattle, coffee+tea set, TV, big wardrobe, baby cot, super kingsize bed, balcony, fridge, extra pillows, towel etc..) The view from the balcony is breath taking. Breakfast was very good with mixture of European, Thai, Chinese. The couple of weak points are the TV signal - it was poor reception and there was not many options for English channels. Also the swimming pool was very small and not suitable for children.

We just turned back from Bangkok and stayed 3 nights in Royal River Hotel.Prior arrival i read so many bad reviews about here but when i checked-in, i didn't have any dissappoinment.The hotel was indeed nice with good room and very nice view. The bathroom was ok,no brown water nor bad smelling. Yeah, the hotel is little bit far from the city center but the taxi-metered taxis get you to the center around 80 Bahts (nothing in Dollar), also there is public boat which is just 11 Bahts and takes you till Saphan Taksin where u can get skytrain for everywhere.Also tuk-tuk (little taxis without taxi-metered,work with bargain) takes you from the center to the hotel and they accept if you offer them just 150 Bahts...Also the breakfast of the hotel is ok for Westerns although u can find some Thai also. OF course, there are so nice hotels in the center of Bangkok but if u stay here also it's not so bad..besides if u look for some silence,this hotel can be the best with it's river view.