I stayed at the Omni for 4 nights while attending a conference. My jacuzzi room was tiny with a bed, dresser and TV. There was not enough space for a desk or chair. The floor to ceiling window faced about 3 feet of dead air space and then a brick wall. I was on the first floor and never saw sun light. The tv remote was missing as was the hair drier. The "pool" was a dirty hot tub with no jets. The resturant was closed for renovation. The hotel was quiet during the week, but on Friday nights the drunks came singing through the halls every few hours. When I complained to the front desk about the noise, I was brushed off. I would not recommend this hotel.

Our stay at Omni Royal Crescent has been wonderful. The staff was nice, the rooms spacious enough for all of us 5 people. The location was also great, just walking distance from the French Quarter, Bourbon Street and the Mississippi. The rooms are clean and well-kept. The breakfast was also nice, and the free internet access is definitely a plus. One comment though, our room had no window on it, but it's just a minor thing. Thanks to everyone at Omni Royal Crescent. We won't hesitate to stay here again should we visit New Orleans again.

Reasonable rate with the best service I have ever encountered. Location could not be better for touring the Frech Quarter...we were able to walk to all resturants with in 5-15 minutes. Did not have to drive for 2 days. Room was spacious, comfortable and clean. Highly recommended. $30/ day parking extra but worth it.

First of all Hotwire describes this hotel as having a pool - NOT! It has a very dirty oversized hot tub on the sixth floor. Hotwire says it has a restaurant - NOT! It has a space with tables and chairs for a restaurant, but only offers a continental breakfast - with no utensils available, cereal but only chocolate milk, day old pastry and no service person. We had no air conditioning the day before we left, was finally fixed by bedtime - given it was a Sunday, some consideration, but were told by manager that we could have a 10% discount on return trip - like that would happen. Hotwire does not advertise that it is a non-smoking hotel. Surprise! In the hotels defense, the rooms are small but clean, beds comfortable, quality sheets and down comforter. Towels were nice, but two for two people in hot weather was not enough - especially when the air went out. Hotel staff at front desk were some of the best we have encountered anywhere. One man appeared to have worked two shifts since we saw him in the evening and then again in the late morning. Still pleasant and helpful. Staff aside,we will not be back - not at $209 a night nor at any price.

Just returned from a long weekend in NOLA and unfortunately stayed at the Omni RC. I used the bathroom at 5 am only to find a mouse frantically running loops around it trying to get out. I began yelling to my husband while putting my feet up on the toilet. He banged on the bathroom door, scaring the little guy, so I could escape to the bedroom. We figured we would call housekeeping at a more reasonable hour to have them take care of it. Well, DH has to use bathroom, so we decide to try to get mouse out of room ourselves. By now he was hidden in rolled towels that are in a basket on floor. Shake him out, hold bathroom and room door open - well, he decides it's too bright in hallway and scurries back under room door and ends up climbing the drapes. Call front desk to tell them situation; guy comes up w/sweeper thinking we meant dead mouse. He told us he would have mgr call when he got in at 7 am. Of course, I cannot get back to sleep, diligently watching floor, see mouse exit room into hallway. 7 am comes and goes, no call from mgr. We called front desk at 8:30, told manager is busy. 9 am - hear from mgr, tell him situation (man w/sweeper must never have shared info) and he offers to move us, but it won't be for a few hours. Finally, after much discussion between DH and I, we decide to stay in this room (only had one more night) figuring mouse could be in any room at this point and where's there's one, well, you know, there's probably a pretty large contingent of them. We ask them to just please really, really clean room, especially bathroom where contained, freaked mouse left droppings. We left and upon returning found droppings still on bathroom floor. Now, droppings were not numerous, but we knew they were there and we knew housekeeping did not sweep or wash floor. We went back down, spoke to manager, who was pleasant and did apologize and said he would see to it that housekeeping would take care of it. Left again, and returned only to find dirty bathroom floor still. I ended up cleaning it myself w/towel - yuck!!! My big issue - manager never checked back in with us and did nothing to compensate us for problems. Also, upon checkout, no apologies, nothing from desk clerk - our situation should have been noted on our ressie! We did not make a big stink, tried to take it all in stride, but in hindsight, maybe we should have been a little less accomodating ourselves. I suspect mgmnt will post a response as they have other to other negative reviews. Looking forward to hearing from you now; however, you were given ample opportunity while we were "guests."