My husband and I stayed here for 3 nts for my birthday. It was worth every penny! From the moment we arrived, until the moment we left, everything was wonderful! The hotel not only upgraded us to a Hudson River View Room, but they had a cake & a bottle of champagne waiting for us for my bday. Since we don't drink, we thanked the bellboy & sent the champagne back. He came back 10 minutes later with a tray full of fruit and extra bottled water! The service was excellent! Everyone who worked in the hotel was gracious and hospitable, and always had a smile on their faces. The decor was beautiful and the views from the hotel, stunning. The room itself was well laid out and had great views. I loved their rainshower head! I had a facial & a massage at the spa. Although it was very expensive (more than most places I've been), the services were excellent. I don't think I've had such a great massage in a very long time! We had dessert & coffee in their lobby bar one night. Not only were the desserts great, but the view (esp. at night) was great! The location is good. You could walk pretty much anywhere midtown. Anywhere else, you would need a cab. Also, since they had shops & restaurants right below the hotel (Shops at Columbus Circle), it was very convenient to grab coffee or snacks, or even a meal. All in all, this was a great hotel and I would definetely go back in a heartbeat.

I went here in October im sure the service hasnt changed, but i have to say this hotel is stunning. We booked through Quintessentially/Carrier who made our stay perfect. Our room was styled to perfection. I love modern hotels, and with our limestone bathroom with rainfall shower and huge bed it was uber luxurious for my long weekend. The room was well equipped with a tantalising mini bar stacked with goodies like jelly beans, and the room service breakfast was quick though a little expensive was delicious. (I had the pancakes)Also on my birthday they brought up a tray of goodies like chocolate dipped strawberries and other goodies, it was the small details that made my trip memorable. We used their concierge, and they recommended some great places for food, all the staff from the door men to the reception were charming and helpful. We also dined in Asiate, all i can say is WOW! we feasted on asian style lobster and chocolate fondant (i still dream about that dessert) Pricey yes, but it was fusion at its best and the views are not to be missed, and again they gave me a little birthday cake creation. All in all, a true 5 star hotel. For a weekend of luxury, i would stay at the MO again.

I stayed at this hotel to try this hotel out. The indoor pool is a great size. The gym is a little on the small side, but well equipt. The service since I arrived has been amazing. The hotel is spotless and clean. The staff is excellent. The spa treatments I received were good, but not great. Hotel spas are always super expensive, but thought I would try a facial and a massage. The massage is great and the facial was a 7 on a scale of 1 to 10. The best waiting area and spa water ever. The room was very small with too many chairs. I had to take the extra chairs out of my room. The bathroom was very nice and the shower was excellent. The room overall, besides the over crowding of the furniture, excellent and clean. The bed was comfortable, and the sheets were very soft. If you are lucky, you will see a couple of famous faces in the lobby. The food was good. I would stay again.

The Mandarin Oriental in NYC is an absolutely gorgeous, 5 star hotel! My husband and I stayed there for a night after my grad school graduation and were completely blown away by the immaculate facilities, incredible location, and over-the-top friendly and attentive customer service. Each and every staff member you meet at the Mandarin Oriental have a genuine smile on their faces. The location of this hotel can NOT be beat for a visit to the city. I lived in New York City for three years, worked there for 5, and still hang out in the city several times a month. Columbus Circle, the Mandarin's location, is where you want to be if you are a tourist or a native New Yorker looking for an amazing stay. You are right at the hub of all the major subway lines, a short walk downtown to Times Square, 5th Ave Shopping, Museum of Modern Art, and a short walk uptown to Lincoln Center, Tavern on the Green, and the delicious restaurants of the Upper West Side. There is a bit less of the hustle and bustle of other midtown hotels located in the 30s and 40s (streets). Our room had the most spectacular view of central park and the upper west side - all rooms have views as the hotel lobby starts on the 35th floor. Go to the Mandarin if you can splurge!