This is the third year that my sister and I have stayed in this property. Each summer the service and hotel have decreased in level. This year was the worst so far. We booked a stay partially revenue and partially using points through the Starwood web site and with a call from NY to the hotel. First we were roomed in a smoking room even though my reservation and history indicates I want a non-smoking room. The bathroom was infested with ants and there was no exterminator available to rectify the problem. Last year I asked to speak to the manager of the hotel and was informed that the manager does not speak with guests. I asked again this year and Mrs. Laura Fanecco has failed to call or see me for five days. I booked internet service through the exclusive ISP Swisscom. I paid and did NOT receive service. I tried to call Swisscom even though I know their horrible reputation and was told that they had my money and they NEVER make a refund for any reason. The manager on duty has tries to contact Swisscom with the same result. I am out the money and no one seems to care. After reporting the bugs I was told that I could change rooms. I would be given a suite with two beds that were sized for Barbie and Ken not me and my sister. The beds are half the size of those in my first room. I am too tall for the beds so I have slept on the floor. The first room also was never cleaned there were huge rust stains in the shower. A previous guest must have had bowel control problems because the stains on the chair cover had the brown stains that provided me with the information to identify the problem. The manager on duty came with another staff member to verify the lack of internet service and saw the stains on the chair. I am a Platinum Preferred Guest Member and am entitled to certain amenities from Starwood hotels. A daily newspaper, a welcome note from the management and several others. None have been delivered! When checking in I was asked to sign vouchers for breakfast on everyday I was booked into the hotel. They have held a substantial amount of money on our credit card but still needed this double payment. We tried breakfast one day and were informed that pineapple, fried eggs, etc. were extras and by my calculation breakfast that I would normally eat on a breakfast buffet would cost in excess of 100 Euros. In addition the service at the breakfast was abhorent. Dirty plates were not cleared and normal utensils delivered with the speed of a pregnant tortoise. We are still in the suite waiting for the shower to be repaired and the door lock to function properly. What an experience!

My husband and I will never come to this hotel again. Our room was tiny and our bathroom smelled. The front desk staff was not always helpful.They were polite most of the time but gave us bad directions numerous times. It seemed like they just did not care.On one occasion, we asked the girl at the front desk for directions to central rimini. We told her we want to go today(it was a sunday) and we asked if there were stores and restaurants there. She told us there were plenty. When we got there after a 40 minute walk, we realized that mostly everything was closed because it was sunday. She should have told us to choose another day to go there so that we dont waste our time.I will not recommend this hotel to anyone.

We stayed for 3 nights and booked on gtahotels.com at a very good price. Maybe therefore we were given a very small room with a dirty looking bathroom. Jacussi looked mouldy and we had to complain twice until the smell of urine dissapeared from the wall of the toilet. Bar area very unwelcoming, no comfortable chairs, too harsh lighting, we had the feeling rather sitting in an airport terminal. Airconditioning worked perfectly which was a bless on a hot summer night. Breakfast room was nice, overlooking the sea and the beach in front of the hotel very clean and relaxing. Helpful staff.

I read other reviews before visiting and must say that they all seemed spot on. The location is very good and you are in the heart of the atmosphere with many restaurants, bars etc within a few metres. You also have Beach 34 directly across the road, the facilities there are very good and we paid 15 euros for 2 sunbeds and an umbrella , this can all be booked at reception. We had a great size room "Superior deluxe" and the size of the double bed was huge, there was a fold up bed for my 12 year old son which was fine. The hotel itself is very smart and the staff were all really friendly, the reception staff especially were helpful. We did have a problem in the bathroom with a puddle every time we had a shower, we were a bit disappointed with the time taken to resolve it. A sea view room is important in this hotel, though our room's view was spoilt a bit by the roof of the Spa. Talking of the Spa, this was really first class and my wife was totally taken in by it, the facilities and treatments on offer are first class and highly recommended and the prices are very reasonable indeed. The staff at the Spa were superb and really friendly. The breakfast buffet is amazing with a huge variety, I'd be surprised if you couldn't find something to eat amongst the choice. Shame about the mini bar prices, the 3 euro mars bar really does exist there and by the look of it ,has been there for months!! Don't be misled by the photo of the swimming pool at the hotel (on websites), it's not a swimming pool and there is a sign saying "no swimming" !! It's a whirlpool, which is fine just to relax in but no good if more than 8 people are in it. All in all, it was a great experience and I would definitely go back again. This hotel is apparently used by many celebs when they are performing in Rimini and I can see why.

We just returned from a 5 night visit at the Le Meridien. We were very happy, the view and balcony were very very nice, the room very clean and service perfect. People were very friendly and breakfast buffet was nice. After being at three hotels in Italy at our vacation, this appeared to be more satisfying than the five star hotels in Venice and Rome. Be sure to reserve a room with sea view, it was very nice with little additional cost.