Reviews are ordered by language and date with a maximum of 25 reviews.
Great Stay
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4.7 |
Guest name: MalmoFitandfun, Malmo
Guest type: Honeymoon
stayed in Jul 2008
Whast a great hotel, from the moment you walk through the door you know it will be good and we were not disappointed.
The surrounding and decor have a lovely feeling of quiet luxury, with attentive staff and an excellent afternoon tea served in the lobby.
The room on the seventh floor was huge and the bed heavenly!
The hotel is wonderfully situated in down town and within walking distance of the downtown attractions including the distillery district.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
5.0 Value
5.0 Rooms
5.0 Location
4.0 Cleanliness
Expensive for what get
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3.4 |
Guest name: Travel_Badge43, Hertfordshire, UK
Guest type: Honeymoon
stayed in Jun 2008
My husband and I recently stayed at this hotel for 4 nights. First impressions were very impressive. A warm welcome and ornate reception area. However, our bedroom was not as specatcular. Very basic in my view - only one bathrobe; insufficient towels; no tea/coffee making facilities. Air conditioning was very noisy. We paid for the use of the executive club so had breakfast and afternoon drinks, which was a good experience. The hotel staff were overall friendly and helpful. I would say that this was an acceptable standard for a city hotel but this was very expensive and would have expected more care and attention to detail.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Service
2.0 Rooms
5.0 Location
3.0 Cleanliness
Never again ...
Guest name: LittleGulliver, Europe
Had my company's conference there and I have to say that it was most regretful. The most important facility did not work i.e. the internet/network connection. The breakfast and tea served were frugal and we had to asked for more food/variety. Never heard from the person who promised to 'WOW' us when she did the initial selling to us. The billings was a mess and till now, it's still not sorted out. You get the drift ...
OK for atmosphere, service great
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3.7 |
Guest name: tpb100, New York City, New York
Guest type: Young single
stayed in Jun 2008
They checked me in super-early (8am) and upgraded me despite this being my first stay. Am torn about this property because the atmosphere is fairly upscale and old fashioned, which I love, and the service is great, but ... The gigantic room they gave me placed the TV 15 ft away from the bed, and the TV couldn't be seen from the couch because of the armoire doors. Also, they provided absolutely no food (in room coffee or anything else), except for a pint bottle of mineral water in the bathroom. As I was dead tired I ordered room service breakfast $30+CDN. Everything was very ordinary, the croissant and muffin at room temp, and overall not worth the money. Dinner in the hotel restaurant was very old English in style, with a very heavy brown sauce for the steak, in which it had been obviously sitting for hours (my res was at 8pm.) They did get the wedding party next door to lower the racket, and even asked about it next am. The location is good, quiet, room rate isn't terribly high, and the service is great, so overall it's good. I expected more from such a classy (looks and service) establishment.
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
3.0 Value
4.0 Service
3.0 Rooms
4.0 Location
4.0 Cleanliness
Average Accomms at the Eddy
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3.2 |
Guest name: GSP711, Morrisville, Vermont
Guest type: Young single
stayed in Jun 2008
Yup, great lobby and public areas, nice bar downstairs. However, only an average (small) guest room in an industry where the competitors are getting better and better all the time and offer more comfort, amenities and value than I encountered on this stay. Ongoing problems with heating system. Lack of in-room coffee-making facility a particular irritation. Pay-for Wi-Fi. Adequate but not rushing to return. Maybe ask to view allocated room when checking in?
My ratings for this hotel are:
5.0 Check in / front desk
2.0 Business service
2.0 Value
4.0 Service
2.0 Rooms
4.0 Location
3.0 Cleanliness