We stayed here for one week using Marriott rewards. The staff was friendly and helpful. The hotel clean with lovely flower arrangements in all public places. Our room was large, even by American standards. We did notice the front desk encouraging people to upgrade to the executive level as has been mentioned in previous reviews. However, they were never high pressure and so very willing to provide excellent service. We had them remove the contents of the minibar and were able to use the fairly large in room refrig. to help keep costs down while in London. The tube is literally just around the corner. The doubledecker sightseeing buses stop about 200 feet away. There are two large food halls and one small convenience store within two blocks. The neighborhood has many restaurants for all budget categories. Hyde park was a lovely spot to take a stroll in the evenings. The number 15 bus passes by the hotel and takes you to Picadilly, Trafalgar Square, St. Pauls, and the Tower of London. A cab ride from Paddington station (if you take Heathrow express or Heathrow connect) costs about 6.5 pounds.

I stayed at this hotel for a couple of nights while my parents were in London visiting me. (I lived there for six months) This hotel was in a great location-near Hyde Park and Buckingham Palace- and had very friendly staff. The rooms were very clean and quiet. The bathroom was a little small, but fine for me and my parents. The beds were comfortable and the room was a good size. I would definitely recommend this hotel to other travelers. They also have a nice tea room downstairs, although there wasn't a lot of light. The conceirge was very helpful and provided free maps, would call for reservations and set up drivers. Overall, it was a very pleasant experience.

We stayed at the Marriott Park Lane using Marriott points in early July 2008. The hotel is excellent, but is VERY expensive. The staff is very high quality, very helpful. The rooms and public areas are excellent. Except for price, I would highly recommend this hotel.

My husband and I recently spent a week in London, attending Wimbledon the first two days of the week and being typical tourists the rest of the time. We were very happy with this hotel. Located in the center of London, it was easy to travel to many parts of the city. The underground (subway) entrance is just around the corner. The hotel itself was very nice. The room was spacious (for London), very comfortable and clean. It was equipped with a nice-sized (probably 32") LCD TV. The staff was extremely courteous and happy to help with any questions. We felt that the location was safe. We easily walked to different eating places (just ask the concierge for recommendations) and there was a supermarket just a block away where we picked up sunscreen and snacks for the room (the mini bar was too expensive - $6/can of coke). The restaurant was also too expensive and we did not eat there. Definitely a full service hotel. We highly recommend it and would stay there again in a heartbeat.

this hotel was fantastic- 5 star hotel for a three star price through priceline. The location was terrific close to all shopping and restaurants The rooms were spotless- the front desk people were very helpful and friendly- and funny!!!