The Grosvenor House is the perfect choice for those who enjoy the experience of an old world, luxury hotel. The property is stately and elegant. We were only in London for a few nights, but found ourselves not wanting to leave the Hotel...it was that wonderful! Staying at The Grosvenor House is like staying at one of the original Ritz-Carlton's....formal, elegant, but relaxed. We dined in the restaurant and on the terrace for breakfast and dinner. The staff was wonderful and overly attentive...making this stay perfect for our weekend experience. This hotel is a wonderful hotel for anyone looking for a refined experience in Mayfair.

My wife and I just got back from this wonderful hotel. The other reviewers have already addressed most of the great things about the hotel and location so I want to address the concierge lounge. What an incredible staff! These women made out stay so much better than average with their kindness and outgoing personalities. The breakfast spread was fantastic and they even served complimentary high tea in the afternoon that cost about $60 per person downstairs. In the early evening were complimentary cocktails (premium liquor) and canapes. After dinner, incredible desserts were served with access to the cocktails as well. Absolutely Superb!

I'd been to a couple of events at the hotel a couple of years ago, and although i didn't stay on those occasions, thought the public areas a bit shabby and faded. So when I was provided with a room here courtesey of a large computer company I wasn't really looking forward to it. But there's been a dramatic transformation recently: the large, spacious public areas are beautifully decorated; although about 20 of us turned up at once the Check-in service was efficient and friendly and created that all-important good first impression. My room was spacious abd beautifully-decorated, lovely marble bathroom and *the* most comfortable bed, itself the size of a small swimming pool. Luxury! Breakfast was very good, although at ?30 you'd expect it to be. If I stay in London I usually try to save up for Claridge's, but that has become so expensive that I may try The Grosvenor House again.

My boyfriend and I stayed at this hotel using Marriott Rewards. When we arrived they upgraded us right away. The room was bigger then I expected but the view we got wasn't as great as I had hoped for (not facing Hyde Park). The front desk was absolutely wonderful. We received a letter from them letting us know there was a TV outtage in the middle of the night and for their appologies they gave us free chocolates. The following day our TV was still not working so we phoned down to the front desk and they sent someone up to help immediately; the problem was fixed in less then 5 minutes. The hotel also supplies you with your own umbrella which came in handy the whole trip as it rained while we were there visiting. They also supply you with robes and slippers (I believe you can take the slippers home but I left them in the room). Overrall, I would deffinitely use points again and stay in this hotel when visiting next time (too much US dollars for me to spend!!!)