This was trully a nightmare. The hotel is terrible, terrible service, the rooms makes you feel like in the zoo, you can ear all the happens in the room next door. I asked for a high floor room with a view to puerto madero, they gave me a lower floor room, with a wall in front of it. Nothing works properly in this hotel except the charges, they charge you for everithing. I paid for 3 night but after one I moved to hilton(this last what a know for a hotel). Nobody deserves to be bad treated beeing a "guest" of Faena. Stay away from it

I’ve been to the Faena plenty of times to eat and also the bar as I live here in Buenos Aires. Also, I have a few friends that own apartments in this building. Few people know that part of the hotel is private apartments owned by foreigners and locals. I was at a wedding reception in Puerto Madero near the Faena so I decided it would be romantic to book a room there. We booked an Executive Studio. Rate is pretty expensive at u$s 545 + 21% tax. Check in was a breeze. I had my car so we valet parked and the “experience manager” greeted us and checked us in very promptly. Our room was very spacious with a small little kitchen (although we didn’t use it at all). There was a sofa that looked really great but wasn’t comfortable. There was a TV in the living room. It also had a refrigerator and freezer below. The bedroom was not an actual private area but was on the other end and the bed was VERY comfortable. They also use a feather bed underneath above the mattress so it was extra soft. The bedroom had a small little TV as well. The bathroom had its plusses and minuses. One one hand they used very expensive Carrera marble. I’m a real estate developer so I know the cost of materials and the marble they use is very nice (and expensive). The bathtub was very nice as well and it had a separate shower stall area with Hans Grohe fixtures which are nice. The sink area was a bit cluttered but it was fine and they had a nice assortment of shampoo, conditioner, lotion and they even included a condom in their basket which I’ve never seen in all my hotel stays around the world. Interesting touch! The one part of the bathroom which I didn’t like was the glass door from the bedroom. At night you can’t see it and there is another glass door to the toilet area. There was also a guest toilette/bathroom off the main entrance. The bathroom however had a problem in this particular room. There was a loud noise that kept coming on all night. It was as if a hammer was tapping against the toilet. I don’t honestly know what it was. The next morning I looked at the toilet to see and it was something within the pipes. I’m not sure if other rooms had this problem but we stayed in room 002 on the ground floor. Really that was the only complaint/problem we had with the room. It was annoying dealing with that sound. The staff couldn’t have been nicer. I’m not a big fan of Puerto Madero as that area is really desolate at night compared to other areas like Recoleta or Palermo which I prefer but the hotel is nice. One thing I was a bit surprised about is the valet parking here is expensive. Even more expensive than the USA. They charged us 75 pesos (u$s 24) for parking each day. I found this to be a bit much. We ate in the restaurant at night and the food was pretty good. The rate I believe included a breakfast buffet but we were lazy and slept in and ordered breakfast in bed. Personally, for the rates they charge I’d much rather stay in the Park Hyatt Hotel or Four Seasons Hotel in Recoleta (which I’ve stayed at before) or rent a luxury apartment for a fraction of the price. $600 per night for a studio room is a bit much for Buenos Aires standards but if they can get it all the power to them.

I liked the location, the decor was mildly interesting, the food was great. I also liked all the pretty, young and seemingly unattached girls that flock to the bar at night. I didnt think it was worth the price. I didnt like that the TV remote and switch for the blinds didnt work. I'm not sure the whole "personal concierge" thing works either. It has the South Beach, Miami feel to it: pretty to look at and a certain edgy excitement, but tries way to hard to be cool. Note to the staff: working in a hotel and wearing a tuxedo doesnt make you important---lighten up.

I would agree with some of the complaints about the bathrooms, they are not meant for two people but the other amenities, actual site, decor, room services, service overall, restaurants in the hotel all made up for it. We spent two weeks in Argentina and just being able to stay at the Faena for 3 nights was the highlight of the trip. If you visit Buenos Aires and don't stay it is worth coming for a drink at the library bar or to take in the tango show. This place is worth seeing & experiencing if you are in Buenos Aires, period. It has a feel like no where else, the attention to design, and uniqueness are unmatched. Also we felt the service from the staff was on par with other world class resorts: e.g. Four Seasons. Last thing I would say is this is one of the first places we visited where the web site photos don't even do the place justice.