Reviews are ordered by language and date with a maximum of 25 reviews.
Wonderful and relaxing getaway
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5.0 |
Guest name: luv2travel1231, New Jersey
We recently visited this resort with another couple and we were extremely pleased. We have traveled to many of the top carribean resorts and this one clearly stood out. From the moment you arrive, you are whisked through customs and escorted to the hotel. The accomodations were superb and immaculate. The rooms were spacious and fully- equipped. The personal concierge service for each villa is always at your beckon call ready to answer any questions. In fact, you are provided with a cell phone with direct link to your personal concierge. The ocean is steps away from the villa. We stayed in one of the second floor units with a breathtaking view of a desolate beach. The resort was nearly full yet you always felt like the resort was your own. At the beach, a fully stocked cooler contained fresh fruit and beverages. A person was on duty at the beach for any needed services. The poolside restaurant was outstanding. July 4th featured both American and local Dominican cuisine with daily musical entertainment. The selection of tapas on the menu was a great snack late in the afternoon accompanied by pre-dinner cocktails. Each villa was supplied with a golf cart to travel to any of the other restaurants at either the marina or at the spa facility. The spa is excellent. The poolside work-out room was compact yet complete. Our friend played a round of golf and enjoyed it immensely. Only minutes away is a nature preserve with natural pristine lagoons available for a quick dip. There is no need to leave the compound since the resort has plenty to do during a quick getaway. The manager, Vincenzo Calcerano, was outstanding and obviously understands the nuiances of running a top of the line small resort with service as a priority (very different from many of the carribean resorts). The icing on the cake was the limousine service to the airport and personal escort with VIP service avoiding all the lines. Within minutes we were escorted to a VIP lounge to await our flight. Food, beverages, computer access and wide screen tvs made the end of the trip stress free when the airport can often be the most stressful part of the trip. When our flight was ready, our escort walked us to our gate. What a great way to end our trip. Hope to return in the very near future. A round of applause to Mr. Calcerano and his staff for a job well done. Dr. and Mrs. F
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Superb Property and Staff
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5.0 |
Guest name: jmhinme, Greenwich, Ct.
Guest type: Older travelers
stayed in Jul 2008
Our family of five couples were there from July 9 to July 14. The property is spectacular, the accommodations extraordinary, the food excellent, the beaches clean with incredible vistas and most importantly the staff are courteous, smiling,friendly and thoughtful.
Having traveled extensively all over the world this, in our collective opinion, is one of the nicest properties in the world.
The two villa managers, Daphne Stines and Mariello Ferrir were wonderful to us. They are great representatives of the place. Can't say too much about them and Tortuga Bay. We will definitely come back and will recommend it to our friends.
Joe and Mary Kay Henson
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Perfection in the Carribean!
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4.9 |
Guest name: stock1040, NYC
Guest type: Honeymoon
stayed in Jun 2008
We have traveled to more than 20 islands in the Carribean, starting with our first trip to Caneel Bay in the early 80's. We are always seeking the perfect place - Tortuga Bay fits the bill.
We were treated like VIPs from the moment our feet hit the tarmac. A lovely young woman from the hotel greeted us as we stepped off the plane and whisked us through customs. We were at the property -no joke- 15 minutes after landing. The accommodations were breathtaking, Suite 6121: an enormous living room, 2 bedrooms, 2 luxurious bathrooms, kitchenette and a huge veranda overlooking the ocean, which was just steps away. Beautifully decorated with every luxury one could imagine. Guests are given their own golf cart to navigate the huge property along with a cell phone where you can reach your concierge at the press of a button. Service everywhere was friendly and efficient. Sumptuous breakfasts are included in the room rate. The restaurant at Tortuga, Bamboo, is lovely but guests can also avail themselves of the other restaurants on the Punta Cana property. We liked La Yola at the Marina as well as La Cana at the Golf Clubhouse. It was fun to take the golf cart out and explore! The entire experience was wonderful. We cannot wait to return!
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
loved the Tortuga Bay
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5.0 |
Guest name: pamperredtraveler, pamperredtraveler
June 6, 2008
Anaheim, California
We bought this trip through a charity event (Interval House) for 3 days, but booked for an extension of 3 more days and wish we extended more.
The resort is so beautiful, we bought the ocean view villa, but was upgraded to an ocean front villa. With perks like VIP greeting at the airport to take care of custom and immigration, we were whisked by without get into any lines, not even have to hold our own passports!!!! Then the same service was repeated when we departed. Love those special treatments!!! We also had our own villa's manager to take care of our requests.
The weather was so perfect, not too hot, the water was so clear, just perfect. There were rains at night, but the sun always came out in the morning, except for one day.
It was a slow season, we literally were there by ourself on the beautiful white sand beach, which were raked several times a day and even though there were only 4 of us (unless, if there was anyone else beside us, they must have stayed in their villa the whole time without even eating), but all of the 4 restaurants were always open with extremely cheerful and ready to please staffs and the foods were wonderful. We learned some Spanish words everyday given voluntary by the staffs at breakfast...
We had the golf cart to drive around between restaurants and the dive shop as well as bikes, it was fun. Did I mention they also have Six Senses Spa within the resort's ground?
All the staffs at the resort were so helpful and friendly.
The only thing that the resort needs to improve is their reservation desk. We almost weren't able to come, if I was not persistantly had the Interval House contacted them for my preferred dates as well as requested for extra 3 days and booked another villa for our friends. At least 2 weeks gone by without anyone contacted me back for their responses, then I had to call and faxed them my requests couple times myself. Just 2 days before my departure date, then they finally contacted me with the confirmation.
I don't know if they did not care for having guests or just a bad communitation skill???? You think with a beautiful place like that and not all the villas were booked, reservation desk should jump at any reservation opportunities and making sure all villas and or guests were taken care of. I think the management should re visit and retrain their reservation desk immediately.
Beside that, we just loved everything else at the resort.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Best Kept Secret in the Caribbean
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5.0 |
Guest name: MiamiGlobeTrotter64, Miami
Guest type: Honeymoon
stayed in Jun 2008
Spectacluar views, very spacious suites, understated elegant furnishings by Oscar de la Renta, incredible staff, most relaxing environment directly on the Sea, delicious food at Bamboo, your own golf cart.
This oasis in Puntcana is a must for all that travel the globe seeking the ultimate resort experience.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness