Stayed at the Taj Land's End on short notice for a 2-day trip to Mumbai for work. The staff were very helpful by arranging transfers to and from the airport as well as room preferences before my arrival. Staff were clearly visible upon exiting the airport and their service from that moment on was seamless. In-room check-in and greetings by name by all relevant staff certainly makes you feel welcome. Room was spacious and well-apponited but there is some mould, an unfortunate side effect of the weather. Bed is quite hard which is on par for Asia but clean and comfortable. Lots of bottled water which was appreciated. The satff informed me of the ongoing construction on my arrival but it was not apparent during my stay although I was not there during the day. Room service was good and they were able to cater to my nut allergy no problem which can be an issue in Asia. The salt & Pepper squid was particularly good. Servings were large though so don't over-order like I did :) Also managed to sqeueeze in a massage at the Spa which was excellent. Firm as requested and very relaxing. You can also get a late check-out which may cost a percentage of a night's stay depending on how late you request. My flight was not until after midnight so keeping the room until 9pm incurred a 50% charge which I felt was reasonable given demand for rooms. All around I was very happy with the hotel and service. The ride to the airport took almost 2 hours though due to v heavy traffic. Please leave enough time to get there as getting through the airport itself is also quite slow.

This hotel maintained the excellent Taj reputation that we had experienced throughout north India. We were pleasantly greeted and treated very well by the staff and as received an upgraded room without any extra fees. The room is nothing spectactular, however clean, high floor, good view and very comfortable. We used the laundry service quite a bit since it was near the end of our trip and were really pleased with the quality and also the timeliness of their service. The breakfast buffet was fantastic as well. Really good selection and great service. If your into bollywood stars and indian models, than this is also the place to stay. You are likely going to see someone in the movies or on tv. If your staying in Bombay, Bandra specifically than do not hesitate to stay here. You will be pleased.

The service at the Taj Lands End is the best I've experienced and I've been to many hotels around the world. One recommendation: If you're staying here, book the Club Level rooms. They are WELL worth the extra charge. We originally checked into the lower level rooms and they weren't 4-star. They felt 3-star, but Club Level was 4-star or above. One other challenge with the hotel: The pool is not that relaxing as there are crows that circle overhead all day. It didn't seem to bother some people, but I found it unbearable. Other than that, The Taj is a great hotel with great restaurants and a nice lobby -- the best part about it is the staff!

This is a very nice hotel, the staff were some of the most courteous I’ve come across. The breakfast buffet at the coffee shop “Vista” was very good, with a wide array of dishes. The food at the Indian restaurant “Masala Bay” was fantastic. I found the view from my 17th floor room scarred by an old abandoned hotel – the Sea Rock Hotel. I paid over $ 400 per night for a week’s stay, so it does not come cheap. However all other services too were over priced, a hotel taxi to Colaba and back costed a whopping Rs 3500!! Almost a hundred dollars, while a AC Taxi would have costed Rs 800. The hotel is in the suburb of Bandra and is a good 45-60 minutes away from the city center, so if you have to spend more time in the city center this is not the place for you.