Reviews are ordered by language and date with a maximum of 25 reviews.
La Quinta served us well
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3.7 |
Guest name: sassybird, Wheelock, TX
Guest type: Older travelers
stayed in May 2008
We stayed at this property for the weekend while we were in town for a wedding. This was an above-average La Quinta. The rooms were clean, the staff was helpful, and most of all, the location was very convenient for everything we were doing that weekend. We like that this hotel is pet-
friendly, as we travel often with our little dogs. Close to the drag and downtown, we would stay here again if we needed a centrally located, inexpensive room.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
3.0 Rooms
4.0 Location
3.0 Cleanliness
Typical La Quinta
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3.5 |
Guest name: toomuchtravel, Texas
Stayed 3 nights with wife and two sons (4 and 8) during Thanksgiving holiday weekend.
It's been a while since I have stayed at a La Quinta. In comparison, I frequently stay at Hamptons and HI Express. The La Quinta construction seems to not be as high quality as Hampton and HI Express, at least at this location. Walls, doors, and floors seemed to be thinner, with considerable noise from outside the room leaking in.
That said, the hotel was adequate otherwise - fine, but nothing special. Room was clean - sufficient, but not overly spacious.
Breakfast was okay - no eggs at all - but did have the good cook-your-own waffles.
Internet was wireless and worked well.
All in all, I would not stay here again, just because I am used to higher quality construction limiting the exterior noise. Otherwise, there were no real problems.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
3.0 Value
3.0 Service
3.0 Rooms
3.0 Location
4.0 Cleanliness
Never coming back.
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2.2 |
Guest name: Paula_and_Tom, Doha
Guest type: Young single
stayed in Dec 2007
Before I crucify this hotel/motel, let me start by saying, it's not a bad place to stay. But it could be lots, lots better.
When I checked in for a Thanksgiving stay, there was no one behind the front desk. I spoke briefly with a janitor, but he was no help and knew nothing. No one showed up to check me in for a full fifteen minutes, and when someone finally did arrive, there was not a hint of an apology for the delay. The problem was repeated a day later when my sister checked in. On later passes through the lobby, I saw people milling around waiting for someone to appear behind the front desk, so this seems to be an ongoing problem.
The next morning I used the "fitness center" and was profoundly disgusted by the condition of the treadmill. My brother-in-law said it looked like someone threw up on it last month. I guess La Quinta doesn't send any cleaning staff in there.
There is a keyed entry around back, but my key never seemed to work in it. No one's key worked. If you park back there, don't expect to get in unless someone opens the door for you from the inside. However, there was the one time when I tried it late one night and the door wasn't even locked. How comforting.
At "breakfast", there wasn't any coffee left in the one pot that was out and the food was slim pickin's indeed. This was at 8:30 in the morning. I walked back through the lobby a few hours later, and there still wasn't any coffee but there were lots of crumbs on the food counter.
Every morning at 7:30, some thoughtful staff member turned on the outside music, which was so loud the bass rattled the walls of my room. It was cold and there wasn't anyone out there, but the music played all day long, until nearly 9pm. The word annoying doesn't begin to cover it.
Still, the room itself was clean and comfortable (except for the outside music.) That's something, isn't it?
My ratings for this hotel are:
1.0 Check in / front desk
2.0 Value
2.0 Service
3.0 Rooms
3.0 Location
2.0 Cleanliness
Avoid this one
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1.6 |
Guest name: Dacquiri, Canberra, Australia
Guest type: Family with children
stayed in Nov 2006
We stayed here because it was close to where my sister lives in Austin. Never again -- this hotel was a walking disaster from check-in to check-out, and nearly everything in between. Staff were incompetent, and facilities were stricly mediocre -- a prime example of a hotel that needs to gets its act together.
Check-in involved an argument about the agreed room rate, which staff handled very poorly, and check-out involved staff crediting the wrong credit card when they agreed to waive one night's room fee. We were not impressed with the internet access, which didn't work; with the coffee cups, which were thin styrofoam; with the lack of an in-room refrigerator; with absence of any available on-site food (or food within walking distance) except junk food in the vending machine; and with the lack of towel hooks in the bathroom. These are all easy fixes, but this hotel couldn't care less.
Also, in what appears to be a trend in US hotels, there was no way to produce hot water (for tea), as the only thing that is provided is an electric drip coffee maker -- so too bad if guests need both tea and coffee! (The supposed 24-hr coffee and tea at reception was cold.) Also, while a continental breakfast is included, the toaster is for bagels, not toast -- our request for bread to make toast was met with a blank stare and no apologies. Offerings were predominantly bagels, waffles, and packaged muffins, donuts and cakes.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
1.0 Value
1.0 Service
3.0 Rooms
1.0 Location
3.0 Cleanliness