Reviews are ordered by language and date with a maximum of 25 reviews.
Nasty
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1.7 |
Guest name: GraceKansas, Kansas
Guest type: Honeymoon
stayed in Apr 2008
This hotel is recommended by Children's Hospital in Little Rock as it offers a discount to families. We stayed exactly 7 hours which was too many! The bedspread had a large burn hole, there was dirt on the carpet and throughout the room, there was a horrible odor and my husband killed a small cockroach on the bathroom counter top.
Run as fast as you can! This hotel used to be clean and decent but has gone way downhill in the past 8 years.
My ratings for this hotel are:
2.0 Check in / front desk
1.0 Value
2.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness
Nice enough staff, but poorly run
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2.2 |
Guest name: Saruyama, U.S.
The staff at the La Quinta made an effort, but this place comes up short. The room we were assigned had the door open and was a mess (rock band?). We had to wait for another room, which only had one towel, a broken iron, and a bed that well past the prime of its life. Much of the equipment for breakfast was not working, but there was at least enough food. I would recommend skipping this place and trying for something else.
My ratings for this hotel are:
2.0 Check in / front desk
1.0 Business service
2.0 Value
4.0 Service
1.0 Rooms
3.0 Location
2.0 Cleanliness
EEEEEEEEEKK!!!!!! Saw, shreiked, drove away
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1.0 |
Guest name: coando, Boulder, CO
Guest type: Young single
stayed in Oct 2006
Having gotten this property on Priceline, I was worried when I saw all the negative reviews, but having already spent $45 I felt I was committed and thought to myself, how bad can it really be? Unfortunately upon arriving at the hotel, I got an answer far worse than I had imagined.
The neighborhood this hotel is in is absolutely heinous. In the parking lot of the hotel stands the grafittied remains of an abandoned restaurant, windows broken out. The tiny bedraggled old houses directly across the street have bars in the windows and cars up on blocks in the front yard. One house had a bunch of plastic chairs in the front, which were quickly filling with men drinking as the sun went down. The hotel itself had a disabled vehicle parked in the front lot.
I quickly determined there was absolutely no way I was going to put my vehicle (and possibly myself!) at risk by staying at a hotel in a neighborhood like this. I decided $45 was a small price to pay to cut my losses and drove away. As I pulled back onto the on ramp directly next to the hotel, there was an old man standing in the road, just staring vacantly into the on coming traffic. Perhaps that's what a stay at that particular La Quinta can do to a person.
My ratings for this hotel are:
1.0 Value
1.0 Location
Mixed Feelings, but Not All Bad by Any Stretch
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4.0 |
Guest name: TBoneTX, Sugar Land, TX
I stayed at this motel on volunteer business during the two nights of March 3-4, 2006. It was my first stay at any LaQuinta, although I've been inside the lobby of some newer ones.
My reservation was in order, the desk staff were capable and friendly, and the box of supplies that I had shipped to myself was right there for me. As always, I requested the top floor (in this case, 2nd) and the quietest room possible -- away from ice, vending, stairs, etc. They gave me the 2nd floor, but the only room was either at the top of the stairwell or facing the freeway. The desk agent said that this was the better option in light of my request. She knew best, so I believed her.
The room's interior and amenities were newer than the motel itself. I'm surprised that the room had no fridge/microwave. The mattress was comfortable but could stand replacing sometime soon. The toilet ran, the sink drained like molasses, and one towel had a stain on it -- but these are all correctable things. (Note: All the other linens were spotlessly clean.) Based on the responsive staff, I have EVERY confidence that, had I reported these things, people would have RUSHED (not just shown up) to rectify them. Also, the housekeeping was outstanding -- thorough but not overly aggressive.
The challenge, as noted by other reviewers, is the clientele. Maybe the primary substance of my beef was due to the particular mix of guests during my stay.
My late-night schedule required napping during early evening -- and this was exactly when other guests began checking in. There was one endless or repeated procession of a family with kids, all of whom stamped on the steps, banged on the stairwell railings, and spoke at the tops of their voices. Later, a group of (clean-cut) college kids below me began holding lively conversations outside their door. Still later, someone pulled up outside a room below and honked the car horn. This is a MOTEL, folks -- out of courtesy, please be as quiet as a mouse! The A/C unit in my room was not sufficient to mask this kind of outside noise.
I don't believe that the guests were "bad" or "seedy" in any way, and there were no problems with patrons of the gas station next door, but the overall impact is unpleasant when one gets no sleep. I was in quite an ill humor most of the time. Yet, when a passing hotel staffer asked how I was doing and I mentioned the noisemakers, she asked for details and immediately volunteered to try to locate the offenders and talk to them! Now, at how many other hotels -- even five-star ones -- does someone volunteer like this? The staffers are a shining light here.
Also pleasantly unlike most places, the continental breakfast was actively kept well-stocked even toward the end of the "breakfast period." This helped, because a 24-hour restaurant next door to this LaQuinta has been out of business for some time.
Checkout from my room was as efficient as it gets.
It's hard to evaluate how much of my dissatisfaction was the motel's "fault." Had a room been available farther from the stairs, and had the plumbing been totally in order (or had I reported it myself), I might have rated this motel a solid 4 or 4+. It's clear that my satisfaction is entirely due to the efforts of the aware, alert, caring staff.
It's equally true that there are other places in which to stay in Little Rock, AND that you could have an experience at this LaQuinta that's JUST FINE. Based on comments from all reviewers, balance the factors and decide. I'd be inclined to give it another chance.
My ratings for this hotel are:
3.0 Value
5.0 Service
3.0 Rooms
5.0 Cleanliness
It's losing ground!
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1.8 |
Guest name: member, Brandon Florida
Horrible Stay. Here is how it started, the reservations where to put both myself and my step-mother in side by side rooms (there are no pass-through) and when we got there they claimed they had no notifications of this request and they would not make any change to our rooms. Had her on one end and me on the other.
I wish I saw the 2003 report. Had a relative in the VA (3 week stay) the first night I walked around in my white socks (after an all day on my feet) and when I took off the socks, they were so nasty, I throw them away.
The second day I came in early and found the maid cart in front of my door way and figured they were cleaning. I used the card and the deadbolt was on! I started heading for the managers office and the maid came out claiming that kids where coming up and harassing her while in the rooms. True or not, nothing that I noticed was missing but a poor explanation any way.
Third day (Saturday) I went to get my step-mother and their was a old woman in a wheelchair taking the cigarette butts out of the gutter to smoke them. When I complained to the manager about this, they explained that she comes around every few days but she is harmless! WHAT! I decided to leave on that note.
Found a hotel closer (even walking distance) to the VA with free shuttle service with much cleaner, and safer rooms, more amenities(no pool), and more conveniences (shopping & restaurants) for $7 more a day. This is calculating the "hospital rate"
note: I stayed here in 1996,97,98,99, they were average/better than average stays back then, that is why we picked it again. This is NOT a hotel for people using the medical services in the area.
My ratings for this hotel are:
3.0 Value
2.0 Service
1.0 Rooms
1.0 Cleanliness