Reviews are ordered by language and date with a maximum of 25 reviews.
Great but.....
Guest name: mytripoutoftown, texas
We really enjoyed the Royal Villas and the time of the year we went. It was lovely to sit in the indoor/outdoor dining area for breakfast! The view was really beautiful and the wait staff was exceptional. They were all very attentive and nice. Breakfast food was delicious, if you enjoy Mexican Style Huevos (eggs), beans, bacon, etc.
The 4 star restaurant was nice, but over priced and over rated. We had mushrooms and they were canned and not special at all. They did do an amazing job with the flaming coffee after dinner drink. It was great entertainment to watch them prepare the drinks. They also tasted delicious. One day after fishing we brought back a Mahi Mahi (dorado fish) that the restaurant cooked for us and they did a nice job. The music in the restaurant was nice although it could have been better. It was very cheesy at times.
We loved the pool area and our room was spacious and comfortable. It's difficult to get a king size bed, if not impossible. My husband and I slept in separate full size beds each night except the first, which is NOT great on a vacation.
We found some of the front desk staff rude, unfriendly, and unhelpful. Not all the staff, but most of the front desk people were not gracious. The spa within the hotel was so so. The person giving me the massage quickly ushered me into the room, didn't ask any questions, left me and then came back. When the massage ended, she just left the room and said nothing. It was not the gracious type of exchange that usually takes place and the thought of going again wasn't appealing. The massage was good, but the attitude of the masseuse wasn't great.
The housekeeping did a good job cleaning and were very nice and cheerful. The bathroom could use some new paint and caulking though to make it appear more fresh. I love to take baths, but there tub was not appealing enough for me to enjoy a bubble bath.
What we really did NOT like was how they have people set up everyday next to the elevator being WAY TOO PUSHY trying to book you on a tour. We wanted to relax on our vacation and not do anything the first couple of days, and the pestering was very annoying. After a few days the ladies stop pestering and were very nice and friendly, but when they first spot a new guest they are relentless.
On my last day I took a city tour that I booked with the girls by the elevator. The guide was outstanding. Everyone on the tour said the trip was really good and exceeded their expectations. We went to a beautiful church, stopped to see a cliff diver, stopped at a bakery in the historic district which was unique and very good, went into a museum, and more. Our guide spoke knowledgeably about Mazatlan in a fun and interesting way.
The hotel is located in walking distance of a very cool coffee shop.
Best Service Ever
| Average rating: |
 |
4.7 |
Guest name: Daleintahoe, Tahoe, Califonia/Nevada
Guest type: Young single
stayed in May 2008
Comming from a 5 Star Resort in Lake Tahoe, Service is everthing to me. This Resort is the best! Buy the All Inclusive $595. It was the best investment! At the end of the week I tallied my stay as if I were at home in Tahoe. I figure i would have spent at least $5000, just on food & drinks. I have very expesive taste and I ordered only the best. Ocean View Rooms, Room service, Turn down service every day & and one of the best resteraunts in town. Ever seen a Corona comercial? This is it. I would lay beach and order a bucket. Also the Salmon dish with crakers for a snack. I dont want to leave out the giant shrimp cocktails. The night life was awesome. take the open air taxis's, they are a blast! make sure they have music before riding. Try Gus Gus he right across the street, order a flamming drink & be perpared for a great show. Rafeal at the pool & bar is the best although everyone provided great service. Make sure you wrhere your sunscreen. The shopping is fun, dont be afraid to haggle. I went down there by myself and had a awesome unforgettable time.
I will be returning to the Royal Villas.
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Loved Royal Villas !!!!
| Average rating: |
 |
4.7 |
Guest name: PlayboyBunny21, Central Oregon
Guest type: Older travelers
stayed in May 2008
My ratings for this hotel are:
4.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
So Much Fun!
Guest name: TravelerLindsey, Redmond, Oregon
We Stayed at Royal Villas Janaury 7th to 14th, 2008. We went through RCI so AI is mandatory. But it was SOOO worth it. We were on the 8th floor of the hotel. So we had a huge balcony that overlooked the pool and the ocean, it was so peaceful at night. Yeah you could hear Gus Gus. But its not like it was all night long. Only til about 2am. But it never bugged any of us. I went with my Husband, sister in law, brother in law, mother in law and father in law. We all had a blast. The only thing that I hate about Mazatlan is Joe's Oyster Bar. If you go there beware and keep track of your drinks. The screwed us over and we paid way to much. The were charging us 150 pesos per drink. That's 15 american dollars for one stinkin drink. I will never go back to that bar again. Let me tell you. And Im pretty sure we paid our tab more than once there. So just be careful... But Mazatlan as a whole and the resort were fantastic...
Great vacation great hotel
| Average rating: |
 |
4.0 |
Guest name: thefamily52008, Minneapolis
Guest type: Family with children
stayed in Apr 2008
We stayed the week of March 29th, 2008. It was a great hotel and room. There is five in our family and we had plenty of room and needed the 2 bathrooms. The staff were all friendly and the maid did a great jopb keeping our room clean. Beds are comfortable. The guys at the beach were great and really made our stay enjoyable. Would stay again.
My ratings for this hotel are:
3.0 Check in / front desk
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness