Reviews are ordered by language and date with a maximum of 25 reviews.
Dirty Hotel
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1.0 |
Guest name: princesita11, boston
I was disappointed with the greeting when we walked into the hotel. the front desk seemed annoyed and less then pleased to find our reservation. there seemed to be a lack of experience there. the first room that we were sent to was filthy and was the very last room in the hotel on the top floor in the second building. the hallway was filled with dirt and the lights were broken and hallway walls were cracked. the second room we were sent to had a disgusting dirty stained rug on the floor. we called twice to request an iron and each time we were denied, eventhough it clearly stated in the room that if one should request one that the staff would be pleased to send one up. overall i was very disappoint in the cleaniness and attentivness of this establishment and would not stay there again. they should find a new manager and new cleaning service.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
1.0 Value
1.0 Service
1.0 Rooms
1.0 Location
1.0 Cleanliness
Limpio y buena atencion
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4.3 |
Guest name: member, Monterrey, NL
Acabo de regresar de Tampico despues de hospedarme en el Hotel Grand Royal, y aunque llegue con temor al hotel debido al review anterior al mio sobre este, me encontre con una placida recepcion de parte del personal asi como habitaciones limpias y comodas.
No se si tuve suerte pero no tuve problemas con animalejos ni de otro tipo. La discoteca que tiene el hotel tambien me agrado mucho.
Si volveria a este hotel.
My ratings for this hotel are:
5.0 Value
4.0 Service
4.0 Rooms
4.0 Cleanliness
El peor hotel en que me he hospedado
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1.3 |
Guest name: member, Monterrey, mexico
Durante mayo 14-17, 2006 me hospede en el Hotel Gran Royal Tampico, en una habitacion sencilla. Y lamentablemente ha sido el peor hotel en el que me he hospedado. Primeramente promocionan el hotel como de 5 estrellas cuando en lo particular no merece ni 3 estrellas, no se dejen engañar.
El primer dia (mayo 14) nos dieron una habitacion en la cual nos tuvimos que cambiar en menos de 5 minutos de estancia porque el AC no servia, la habitacion era un horno!!. Se nos dio una nueva habitacion, en la cual habia una cucaracha en el baño y a media noche salio otro animalejo entre las sabanas donde mi bebe dormia placidamente. Ademas de que el agua caliente de la regadera no funcionaba. Ese dia llame temprano para que fueran a limpiar la habitacion, pues saldriamos temprano a una boda, regresamos ya tarde y nos encontramos que la habitacion no habia sido aseada.
Al siguiente dia (16 de mayo) por la mañana, llame nuevamente para exigir que se aseara nuestra recamara, nos fuimos a la playa y regresamos como a las 8pm (obviamente no se habia aseado), volvi a llamar a recepcion y nos dijeron que el ama de llaves ya habia salido que era imposible que fueran asear la habitacion, asi q nos cambiarian de habitacion nuevamente, como no habia habitaciones sencillas disponibles nos dieron una doble, la cual se encontraba un poco mas presentable respecto a los muebles y decoracion.
Algo que me parecio muy muy desagradable es que las almohadas del hotel tenian el logotipo de un motel de paso de mala muerte (Bahia Malibu) que esta a un lado del hotel, supongo que se trata de los mismos dueños, no lo se.
Creo que al Gran Royal Tampico, le falta demasiado para poder ser un hotel de 5 estrellas, el servicio simplemente es nulo, la atencion, las instalaciones y la limpieza muy mala.
Yo simplemente jamas volveria a hospedarme en ese hotel.
My ratings for this hotel are:
2.0 Value
1.0 Service
1.0 Rooms
1.0 Cleanliness
Hmm, not the same place as in 3/2005
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4.3 |
Guest name: member, Menlo Park
Saw the review from 3/2005 and thought it would be good for one night. It is close to the aiport. However in 13 months it has aged a lot. Arrived about 10 pm and there wasn't a resturant open or close by, While they advertise internet (another reason I chose this hotel) it was not available in the "tower" where they had vacancies. The desk clerk was very kind and did finally find a room with wireless access. BUT it was on the second floor, next to an unlocked door to the outside, and the "hotel" next door has rates advertised by the hour! The drop in ceiling over the shower was falling in from the black mold, the carpet had seen a few parties too many and the window did not open to allow any "fresh" air. But with the air conditioner on full blast, work got done and the beds were comfortable. Not cheap but reasonable. Breakfast in the am was fine. So no stars....
My ratings for this hotel are:
5.0 Value
4.0 Service
4.0 Rooms
4.0 Cleanliness
Grand Royal Tampico: Brand New, good price and location.
| Average rating: |
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4.3 |
Guest name: member, Boston, Mass
Acabo de regresar de Tampico despues de hospedarme en el Hotel Grand Royal, y aunque llegue con temor al hotel debido al review anterior al mio sobre este, me encontre con una placida recepcion de parte del personal asi como habitaciones limpias y comodas.
No se si tuve suerte pero no tuve problemas con animalejos ni de otro tipo. La discoteca que tiene el hotel tambien me agrado mucho.
Si volveria a este hotel.
My ratings for this hotel are:
5.0 Value
4.0 Service
4.0 Rooms
4.0 Cleanliness