Reviews are ordered by language and date with a maximum of 25 reviews.
Give this one a go!
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4.2 |
Guest name: rainbbow, melbourne
We had a fantastic time at this hotel. close to the major shopping and reasonable walk to the city. The price was great and the rooms were nice and clean- good beds and nice decor
Reccommend to any travellers who want a reasonable priced Motel room in Cairns
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
5.0 Value
4.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
disgraceful
Guest name: aussieadelaide, adelaide
stayed here for 3 nights, that was plenty. Room was filthy, cobwebs all over, mould in bathroom and on patio curtains, not cleaned properly, dirty linen on one of the beds, toilet smelled of stale urine( receptionist gave me some disinfectant to spray in it!had to buy a toilet cleaner/fragrance to make it something like livable with). Complained about this, and, give them their due, the cleaners did try and rectify this. Cook in "Coral Restaurant"!! was very rude when trying to order breakfast one morning. Also only partly finished painting room, part walls one colour, and part walls another colour- painting gear (rollers,trays, splashed paint on concrete) left outside of room, pool area dirty, newspapers in pool-laziness on behalf of other guests but not tidied up by staff, I went and picked them out. Had to pay $115 per night for privilege, thoroughly upset us on our first visit to Cairns. How it can be classed as 3 1/2 stars is beyond me. Never again.
Not newly renovated.
Guest name: kazzaj1, England
The hotel website states newly renovated. Either our eoom hadn't been done yet or they need to look up the word renovation in the dictionary.
Our room was filthy. For a 3 star quality hotel room, we were both totally disgusted. Room and bathroom hadn't been swept or cleaned, patio door to poolside didn't lock. Bed uncomfortable and mattress stained. We had originally booked 5 nights, as we arrived late at night we tolerated 1 night and were out of there by 0800am. Definately won't be returning, person at reception didn't even seem bothered when we complained.
Below Expectations
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2.5 |
Guest name: Greywanderer, Burnley, United Kingdom
Guest type: Honeymoon
stayed in Nov 2007
We stayed for three nights in September. We were looking for a budget price, and the website impressed us. The hotel looked attractive.
The reality did not live up to the image. The rooms were shabby. The hotel is an fact a motel and cars are parked in a covered driveway directly outside the doors of the ground floor rooms.
The hotel turned out to be quite a way from the town centre: a little beyond walking distance for we of later years and limited mobility. There is a bus service, but it is infrequent. Usually we used taxis.
Security is an issue. The doors of the rooms are easily reached from the street without going through reception. The locks on the rooms are flimsy, and there were attempts to open our door whilst we were in - honest mistakes, I am sure, but we felt safer leaving our valuables in the keepsafe in reception.
The galley area had a small population of cockroaches. We are told this is not unusual in Queensland, but I have to say we did not encounter them elsewhere.
Breakfast (not included in the room price) was fine, and service was rapid.
Internet access is available in reception for a small charge.
Reception staff were friendly and helpful.
All in all, the accommodation served our purpose - just. You get what you pay for, so we can't grumble, but we would probably choose somewhere else next time.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
2.0 Value
3.0 Service
2.0 Rooms
2.0 Location
2.0 Cleanliness
Bathroom Mouldy, Expensive, DO NOT STAY
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2.4 |
Guest name: beauGoldCoastQld, GOLD COAST QLD
One of the worst I have stayed at.. Bathroom Mouldy(unhealthy)
Room not cleaned. EXPENSIVE. I have stayed at one star rooms that are cleaner.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
2.0 Rooms
3.0 Location
2.0 Cleanliness