Just returned from a 2 week stay at the Ambassador Suites, and absolutely loved it. Our check in was smooth, even though we checked in at around 11:00 PM, the lone employee escorted us to our room, and we were placed in a 4th (top) floor Master Suite, as we requested. The only concern was a few ants on the wall in our bathroom, which was taken care of the next day. The Room: Absolutely spotless. Had a small refrigerator, with a micro wave. They supplied 3 or 4 bottles of drinking water each day, as there is a notice in the hotel not to drink the water from the tap, but that it is fine for washing fruit, brushing teeth, etc. Dishes, etc, are supplied, as well as a toaster, coffee maker, and a hair dryer as well. There was a comfortable sofa, and the bed was King Size, and yes it was somewhat firm, but that is the way we like it, so that wasn't a problem. Complex: The grounds were fabulous, with well maintained pathways everywhere, which were good for jogging, or just an enjoyable walk. There were 7 pools, and yes, the majority were chilly, so they took a bit of getting used to. But there was never a problem getting a pool lounger, no matter what time of the day it was. The complex is undergoing various repairs, from painting the outside of some buildings, to doing some roofing or major renovations inside a few of the suites. They never started work excessively early, and were hardly noticed. The restaurant outside the main pool is great for happy hour drinks, (4-5), and the breakfasts were outstanding. (Omelets were to die for). Staff, etc: As stated by others, the Ambassador, although separate from the Los Tules, is all part of the same complex. The office for the Ambassador is in building 15 I believe. They were very helpful. Both ourselves and another couple from Winnipeg, had a late flight, at 22:00, but as the rooms weren't being used that night, they allowed us to remain in our rooms till we had to leave for the Airport. That was a great bonus to us. The Ambassador is a 45 min walk to downtown, and about the same to the Marina. If you don't like to walk, you can catch a bus just outside the complex, or a short cab ride. Beach Area: The beach is quite nice, though pebbly in some places. Yes, the beach vendors will approach you as you walk along, but just a nod will send them on their way. If you think it is bad in this area, try the older part of Puerto Vallarta, where some of the hotels and restaurants along the ocean have to use the beach for tables and lounge chairs as their properties aren't large enough to hold everyone staying or eating there. Here, while you try and enjoy a few drinks, the vendors are in great numbers, and it is almost like you have to send one away every minute or two, which is rather annoying when you try and enjoy a drink and a few snacks. So the Ambassador area isn't that bad at all as far as the vendors are concerned. (Note: The Muffin man comes around most everyday along the beach, as he can be heard bellowing out "Muffin Man". They are great, and are only 15 pesos). The Ambassador Suites was outstanding, and we will absolutely stay there again.

We stayed in a "master suite" at the Ambassador Hotel for a week in February and thoroughly enjoyed our stay. The room was lovely and extremely clean. Though it had A/C, we didn't use it once. There was the most wonderful cool breeze off the ocean that came right through our room. It was wonderful to fall asleep with this breeze and the lulling of the ocean waves. Though we expected a sizable balcony based on what we had read from others who have stayed in the master suites, ours was only large enough to fit a couple of chairs. We could see a bit of the ocean through buildings from the balcony but we did have a large screened window in our room that had a wonderful view of the ocean. We discovered that some of the master suites have terraces and some have balconies, just for your info. The grounds are green and lush which really adds to the sense of peace and quiet. Having stayed at louder, more popular hotel chains in the past, we appreciated the sounds of nature and the laid-back feel at this place. In the evenings we ate dinner in town and enjoyed some of the nightlife there. We always loved coming back to Los Tules, though, to sleep well and enjoy the next day relaxing. We would definitely go back!

Los Tules is very nice, beautiful, and the staff are excellent. However, out of the 6 or 7 pools, only 1 was usually heated! The others were chilly to slip into usually. There were giant crickets in one of our bathrooms one night- the staff took care of that quick though. Also, our hot water wasn't working in one of the bathrooms. The beaches were very nice by the ocean except for the pesky mexicans who walk up and down trying to sell you garbage. This isn't a place for young people looking to party- LOTS of families and older people. OVERALL Los Tules was a nice getaway resort.

Das Los Tules ist sehr schön und die Angestellten sind wunderbar. Nun gut, eigentlich war immer nur einer der 6 oder 7 Pools beheizt! Die Besitzer haben sich daran nicht gestört. Eines Abends hatten wir riesige Grillen in unserem Bad und die Angestellten haben sie schnell beseitigt. Wir hatten in einem der Bäder kein heißes Wasser. Die Strände waren sehr schön, allerdings wurde man immer von den Einheimischen Strandverkäufern belästigt. Kein Ort für junge Partygeister – hier sind viele Familien und ältere Gäste. Alles in allem hatten wir einen schönen Urlaub im Los Tules.

The Ambassador Suites on Los Tules property is truly a great place to stay. So relaxing. They are not like regular hotel rooms........they are condos of different sizes with different size patios and balconies. This is a place for quiet and relaxation, not a loud partying place. There are no elevators, so be prepared to walk the stairs but there is always someone to carry your luggage.....checking in and checking out. When you are ready to leave, the manager, (Ms. Piana) will call a taxi for you. Although the staff speak little english, they are always there to help or find help for whatever it is that you may need. Purified water is included in the room rate as are all of the cooking items, whether it be in the studio or the master suite. The studios are of different sizes but never too small. The master suite is more of a very large hotel room with a dining area and a comfortable king bed. The bathrooms are of adequet size, and although the lighting may be a little dim, they are all decorated in true Mexican flair and very clean. Never encountered a problem with the shower or water pressure.....it was better than at home! You may get a pool view, ocean view, or both, but whatever view you have will be awesome....and no long walks to any of the pools since the property has seven. Although the Ambassador is located in the middle of the hotel zone, you would never know it due to the private Mexican village-like architecture. If you want music or need a travel alarm clock, you will have to bring your own, as most of these units are privately owned and what I would refer to as 'basic luxury'. Surprisingly, (for 'basic') there are many good cable television stations and the air conditioning is excellent, with a ceiling fan included. I think that anyone looking for some R&R will really appreciate this place. Soft sand, nice beach. Well worth the price for what you get, but don't get your reservations mixed up with Los Tules, which is a whole other resort that share the same property. Ms. Piana and her staff will meet all of your needs and expectations, located in bldg 15. Having meals at the little cafe, especially breakfast, is (in my opinion) picture postcard perfect ....overlooking the pool, ocean, mountains, and a view of downtown Vallarta. The downtown view is truly awesome at night looking across the bay, all lit up with the twinkling lights of the town, starting at the ocean and gradually disappearing into the hills. Very simple and easy living here, like having a temporary home in the middle of paradise. There are always smiles on the faces of the people that stay there.......that should tell you something. Oh. ...to our delight, we discovered that we were able to receive calls from the U.S. on our cell phone and also text message but could not make outgoing calls. A blessing really, since it is cheaper to make calls from the U.S. than from Mexico......beware! If you're thinking about staying at the Ambassador, I hope this review helps give a little insight!