Reviews are ordered by language and date with a maximum of 25 reviews.
Great for a Romantic Break
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4.5 |
Guest name: JustineChris, London
Guest type: Honeymoon
stayed in Jun 2008
We stayed for 4 nights on our way back from Australia. For the level of service and design detail this place gets 5 stars.
Our room did have a window so can see that people may have been unhappy if they arrived to find they did not have one.
Although the room was on the small side we did expect this from the description on the website. The quality of the room and design made up for its small size.
Staff were very helpful and friendly, we only had breakfast 1 day at the hotel which was great although a little expensive. Being in the heart of China Town there are some great cheap food stalls near by.
The main downsides to the Scarlet were:
1) the roof restaurant food was not that great they really need to work on the menu and train the waiting staff a little better. We would not recommend eating there for the price, there are plenty of places that have better food near by
2) we did not expect that a service charge would be added onto our room bill. We were told this was on the website when we booked but was a shock to have to pay more than we expected
Apart form these 2 things though we were very happy with the hotel and would stay again.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Below all standards
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2.0 |
Guest name: Ludovic18, Oud-Turnhout
Guest type: Honeymoon
stayed in Jun 2008
Noisy cramped windowless room!
The Scarlet has some rooms without a decent window, the window is a low non transparant one, cannot be opened and is against the ceiling of the room. In our room the strange not precise rectangular form resulted in the fact that the bed at its footend leaves 10 cms of space between the bed and the wall, very practical if you want to pass between wall and bed.
Beware also of the fact that behind the hotel are several bars, they use to make loud music until between 2 and 3 in the morning.
Upon our remarks about the noise the staff reported that they were aware of this problem. Nevertheless they rent the rooms to unaware guests!
Other very weak point is tha so called breakfastbuffet. Very poor choice. Included yes, but every other item is on order from a menu.
For a two star hotel maybe acceptable.
For us such a bad experience never again.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
3.0 Service
1.0 Rooms
1.0 Location
3.0 Cleanliness
We loved The Scarlet Hotel
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4.5 |
Guest name: HolidayloverUk, UK
Guest type: Honeymoon
stayed in Jun 2008
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Beware of the ceiling!
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2.9 |
Guest name: oscarRome, rome
Guest type: Honeymoon
stayed in Jun 2008
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
2.0 Service
2.0 Rooms
4.0 Location
4.0 Cleanliness
A nice little boutique hotel
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4.2 |
Guest name: dancemonkey, London
Guest type: Honeymoon
stayed in Jun 2008
Hotel Scarlet is full of character. A small, boutique hotel, it has friendly staff who catered for all our needs.
Upon check in, we were assigned a room without a window - beware of these if you like some fresh air! We returned to reception and we were immediately swapped into another room. While the rooms are on the small side (I prefer to call them cosy), there is plenty of room for a short stay. The rooms are very well fitted out and come with free internet.
The bathroom only has a shower and was starting to show a little wear - a bit of a refurbishment maybe necessary in the not too distant future.
The hotel is in a fantastic location and there are some very cool, local restaurants and bars within easy reach. The hotel also has a nice roof top bar for a singapore sling at sunset.
Breakfast was included and most food options were available.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness