Kimpton hotels are excellent. Stayed in San Fran and now New York and upon picking up the phone, they greet the guest by saying Good Morning, how can we inspire you? The Muse is just off times square and centrally located. Staff are friendly and helpful and the hotel is modern and trendy. However...what the website fails to warm guests is that for the forseeable future, that behind the Muse is a derelict landsite that from early in the morning most days, loud construction is taking place and the guest is greeted by a wake up around 6.30/7am to loud drilling and construction work. When I asked to move to the front of the hotel, you are warned that since you are off times square, you should be aware of infrequent noises and cab horns during the night. So I chose the back as it was a good sound sleep until early morning. For most business clients, this should not be a problem as most of us are up that time of the morning anyway and for tourists during the weekend - the drilling I believe stops, but the problem exists if you are out late at night as its impossible to sleep in to the loud sounds of scraping and machinery that goes on all day nearby. Saying that , New York is a fun, busy and noisy city and located off times square, you are always subject to noise but for those who want a quieter time, this isn't the hotel for you!

My best friend and I love to travel and love to take very good care of ourselves when we do. The Muse was an absolutely, positively perfect fit for us. From the free coffee in the mornings, to the free wine in the evenings it was the ideal place to stay. The rooms were beautiful, spacious and quite, my best friend loved the fact that our room had a hallway. The artwork in each room was beautiful done. The large, spacious and well appointed bathrooms were a joy. With two women, sharing a bathroom it can get a little cramped but at The Muse this wasn’t even a consideration. The beds were large and comfortable with loads of pillows. The location between Broadway and 6th on 46th St. was perfect. We were here for the Theater and everything was in very, very easy walking distance. The small cozy bar in the hotel was a nice please to visit after an evening at the Theater to just relax and unwind. The temperature was in the 90s but the rooms a/c were easy to adjust and worked quietly and efficiently. This is a hotel I would not hesitate to recommend to anyone who wants the idea home base while in New York City. I will definitely return there on my next trip to The City.

The Muse was a wonderful place to stay in NYC. The location was great, the rooms were big, the bathrooms were spacious, and the staff was friendly. The coffee in the morning was a very welcome benefit, and they will store your bags free of charge if you have a late flight. We would definitely stay here again.

I booked a CAA rate of $279.00 a night for a two bedded room. I also joined the Kimpton In-touch program that got me free internet. The Hotel and staff are very good and the complimentary wine hour at 5pm in the lobby is a very nice treat especially as they serve decent wines. The room was very comfortable with a state of the art bathroom and Occitane toiletries which are very luxurious. The decor of the rooms is very in your face black and white and the furniture looks like it was designed by The Who's Acid Queen from Tommy. Not for all tastes. Other than the garbage trucks clanging away most of the night on the street below and wrecking our sleep because of the poor soundproofing in the room, our stay was a pleasant one, however I would only stay here again as a last resort.

The Muse Hotel was great! We didn't hear any of the noise that other reviewers spoke about - in fact our room was very quiet even being close to Times Square. The staff is great, especially the doorman Wilmer. You will love him if you get to meet him. The rooms are clean, the bathroom was big (we stayed in an executive king room on the 7th floor), and even the room was good sized. We will definitely stay here again in New York, the price is great for what you get.