There is a hugh difference between the renovated and non-renovated rooms. The renovated rooms are nice, large and clean. But the non-renovated rooms really need renovation! The breakfast is so-so, the breakfast room is too small for the number of guests. The location is not so good, but easy accesible.

I have never written a bad review for a hotel as somehow a hotel makes up for what it lacks in. Unfortunately this hotel had many problems during our stay that could have been avoided by better management. We were in Brussels for a conference and had a group booking of 6 rooms. 1. We were unable to check in (we had 6 rooms booked) at the normal check in time, due to the room being occupied for a late check out. So the hotel was making money from the late check outs of our rooms plus our booking. By the time we checked in, it was 5pm! When i said to the lady that we had paid for the room and the check in time was 2pm she simply said no its from 2pm? 2. No aircon or ventilation in my room. No mini bar fridge. the rooms on my floor looked like they were being renovated. the rooms of my travel companions had a mini bar and aircon. 3. Taxi service. One morning we were unable to get a taxi from the hotel and had to walk 15 mins to find a taxi. The hotel staff did not seem to care. If i was on a holiday the above i could properly live with however as we had travelled for work purposes it was very frustrating for us. If you are staying at this hotel, there is a small mini mart around the corner. The turkish quarter is a 10 min walk away.

We were a group of more than 20 people, some of the rooms were not ready at 1.30 p.m. when we arrived. In the late evening (11 pm) it was still discussion to get the rooms and one of our members got the key in the end and when she entered the room it was already occupied by someone else (but she could open the door!) The lobby is clean and modern and you get a nice impression. But the rooms were old and worn. The furniture showed signs of age and lost colour. The red carpet looked filthy. The bedspread was terribly torn as well as the curtain was worn too. The curtain was black instead of white... never cleaned it? Nevertheless the bed was comfortable and the sheets were clean. I had a desk and a table and 2 chairs in the room, no fridge. TV had a good number of programs. The bathroom was clean, some soap and shampoo were provided, towels were good stuff. There was a bit of mold around the tub. The showerhead was not perfectly fixed at the wall, so I had to hold it during taking a shower. My room was close to the elevators and the stopping sounds (from all floors) could be heard as an ugly sound and kept me awake for a while. On the other hand I did not hear much from the hallways as I had a second door between entrance door and sleeping room. Breakfast was served in the basement dining rooms, 2 big rooms, with a small buffet. 2 kinds of sausages, 1 kind of cheese, some eggs and bacon, muesli and flakes, some fresh rolls and bred. Staff there was very slowly working, for an hour they did not manage to clean up used tables. The hotel is situated in the north of Bruxelles, 7 minutes walk to the Train Station North and about half an hour walking time to the Main Square in Town. There is World Trade Center close by and lots of skyscrapers along the street leading to city center. Across from the hotel entrance is a big building site where they seem to build another skyscraper. The back of the hotel (where my room was looking at) is adjacent to a small park. There is a taxi stand outside the lobby and a few restaurants that are cheaper than those in city center along the big street south. The hotel provides a cafe/ bar and a restaurant as well as a fitness and small spa center.

Reasonably quiet (on "park" side, second floor) but my room was very tired. Too easy to hear conversations in the corridor and adjoining room. I hope my snoring did not keep someone awake! Reception staff made it obvious that I was a nuisance for booking a non-smoking room and I was lucky to get one. Breakfast OK if you're not too fussed about hot coffee. Not bothered by the works that were obviously going on, but I did arrive back from the city at 2350 (tram stop Rue de Progres) and checked out at 0845. MrOrganist, South of England

Estuvimos en este hotel 3 noches mi pareja y yo. Contraté mediante lastminute.com, un hotel top Secret de los que te cuestan la mitad a cambio de no saber el nombre del hotel hasta que contratas , pero yo averigüé que se trataba de este hotel y me arriesgué. Nos salió igual de precio que un hostal practicamente, por lo que estábamos abiertos a aceptar según qué fallos a nuestra llegada. Al salirnos tan barato, decidimos contratar la habitación ejecutiva en lugar de la standard. MENOS MAL!!!! Al llegar (nos costó un poco encontrarlo) lo primero que ves es que en frente del hotel están en obras. Hay un pequeño parque, pero olvídate de lo del "oasis en la ciudad", etc. El hotel se encuentra en la zona de las oficinas de las grandes empresas (es decir, grandes edificios de cristal, largas avenidas...) La zona está bien, bastante segura; un día nos equivocamos de camino y tomamos una calle por la parte de la izquierda del hotel, donde están las prostitutas en "exposición" tipo Amsterdam y la verdad, paseamos como por una calle más, nadie dijo nada. Si te diriges a la estación del Norte (sobre 4 o 5 min. andando) por la avenida principal, de malas pintas nada de nada. Desde la estación puedes coger el tranvía que es el pre-metro, o trenes para ir a la otra punta de Bruselas, o a otra ciudad. Es muy fácil una vez allí y el tranvía llega a más sitios que el metro (solo 2 líneas). Al llegar al hotel la recepción nos pareció de 4 estrellas, amplia, bien decorada, con el bar al fondo. Pedimos nuestra habitación y subimos a la 2ª planta. Cuando entramos a la habitación casi me da un patatús, ni un hostal hubiera tenido ese edredón, esa TV, esas medidas!!! Dios mío, era terrible para ser un hotel!! Miré enseguida detrás de la puerta y en efecto, decía Standard Room (habitación Standard). Nos dirigimos de nuevo a recepción y exigimos la habitación ejecutiva contratada. Sin poner ninguna pega nos mandaron esta vez al 4º piso. Ni siquiera el pasillo tenía nada que ver con los otros pisos!!! Recientemente remodelado, con cuadros nuevos, modernos, y cuando entramos a la habitación... Una preciosa cama de 2X2 y una televisión de plasma, un escritorio con un sillón de piel... en fin, una buena habitación. No era muy grande pero era confortable. El baño era excesivamente pequeño, igual que el armario, pero en fin. Creo que las malas opiniones de este hotel se deben a que se alojaron en las habitaciones standard y si yo hubiera estado en una de ellas hubiera tenido una opinión muy desfavorable. Por supuesto, en la encuesta de satisfacción lo dejé claro, que era vergonzoso tener una habitación así en un hotel de 4 estrellas. El desayuno son 20 euros por persona (no lo teníamos incluido, así que no lo probamos) pero en la estación del norte hay una pequeña cafetería para tomar un café y un gofre (poco más). Vale la pena guardar los 20 euros para desayunar por ahí aunque tengas que caminar un poco. Otra cosa positiva en las hab. ejecutivas es que hay un hervidor de agua, por lo que nosotros compramos café soluble, azúcar y minibriks de leche y tomábamos el café en la habitación, para no salir con el estómago vacío, ya que no es una zona repleta de cafeterías, aunque paseando vimos algún sitio donde poder desayunar, pero no es lo más fácil del mundo. Así que mi opinión es que si podéis conseguir un buen precio por una habitación ejecutiva (siempre ejecutiva!!) no dudéis en ir a este hotel. Pero claro, si sale más caro que uno en el centro no vale la pena para nada.