Reviews are ordered by language and date with a maximum of 25 reviews.
No A/C, very noisy
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1.6 |
Guest name: rsilka, Palo Alto, CA
Guest type: Young single
stayed in Jun 2008
The air conditioning was broken and I stayed there in the middle of recent heat wave. I would expect free water or even offer to move to another hotel in NYC but they did not really bother. Plus the place is very very noisy!
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Business service
1.0 Value
1.0 Service
1.0 Rooms
2.0 Location
2.0 Cleanliness
Not Great
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3.2 |
Guest name: CTID23, Southwest
Guest type: Young single
stayed in Jun 2008
With very little natural light the rooms become very repressive and minimal extra lighting is making me feel quite miserable. This hotel would be OK for tourists who are out & about all day but for the business traveller I would swerve at all costs. Staff are good & location excellent.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
1.0 Value
4.0 Service
2.0 Rooms
5.0 Location
3.0 Cleanliness
Great Location, Staff & Onsite Restaurant
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3.9 |
Guest name: SkyTraveler07, West
Dylan Hotel, located in midtown Manhattan in NYC, offered a great location for business, restaurants and sights to see. The staff was very attentive and helpful during my stay. To improve the customer's experience the Dylan should freshen up the decor and invest in better lighting.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
3.0 Value
4.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness
Disappointing Dylan
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2.5 |
Guest name: PortugalJessie, Portugal
Great location. Friendly staff. Expensive restaurant. Rooms small and dark. Would not go back. Better hotels for same money.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
3.0 Service
1.0 Rooms
4.0 Location
2.0 Cleanliness
Great location but beware of where your room is situated!!
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3.4 |
Guest name: 19penguin67, England
Guest type: Honeymoon
stayed in Apr 2008
When we arrived, we were very pleased with the location of the hotel - just around the corner from Grand Central Station and within walking distance of loads of tourist attractions.
We were told that we had an upgrade to kingsize - great we thought!!
Our room was on the 8th floor. It was small, dark and smelt of smoke. It was at the back of the hotel so there was also the noise of the air con. unit!
The staff were very helpful and gave us a choice of 2 other rooms on the 14th floor - one at the back (again with the air con. noise and one at the front). The one we decided on was a lovely, light room at the front of the hotel. It was a queensize room but was clean, tidy, light and quiet.
We would stay here again because of the location but would pre-book our room!! Staff very helpful and friendly.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Value
4.0 Service
2.0 Rooms
5.0 Location
2.0 Cleanliness