B.W. Premier Kaiserhof, Vienna reservation. Book a room in B.W. Premier Kaiserhof online

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Overview and availability

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Guest reviews

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The B.W. Premier Kaiserhof, built in 1896, offers first class hospitality. Thius elegant hotel is very popular because of its excellent location in a quiet side street, only 5 minutes walk from the State Opera House and the Ringstrasse. The Kaiserhof has 74 warmly decorated rooms that represent a stylish and sympathetic combination of turn of the century architecture and state-of-the-art techinical equipment. All rooms are air-conditioned and have high speed internet connection. The hotel also offers comfortable suites and junior suites, romantic Honeymoon rooms and special !190 plus" rooms for taller guests with extra long beds. The magnificent imperial breakfast buffet includes many delicacies and sparkling wine. Free W-LAN and an internet corner are also available in the lobby and bar. The air-conditioned conference rooms with much daylight are located across from the hotel.**RESERVATIONS EARLY BOOKING ARE SUBJECT 100 X 100 CANCELLATION/MODIFICATION FEE. FOR DIRECT PAYMENT THE HOTEL WILL CHARGE THE GUEST'S CREDIT CARD AS SOON AS RESERVATION WILL BE MADE**

Chain: Keytel

Availability

Average guest rating
4.5

Check in / front desk

4.4

Cleanliness

4.8

Location

4.4

Rooms

4.5

Service

4.6

Value

4.4

Business service

4.4

monotreme has stayed here and says:

"excellent hotel quiet warm clean efficient friendly, comfortable beds good breakfast 5 minutes walk from karlsplatz. railway station which takes you every where student area takeways and supermarkets near by. local area not full of tourists .perhaps i should have kept quiet about this place as it will..."
04 Feb 2008Read hotel reviews

Hotel facilities

General

Parking (fee required)
Continental Breakfast
Safe Deposit Box
Breakfast Buffet

Pets Allowed
Rooms/Facilities for Disabled
Heating
Air conditioning

Non-Smoking Rooms
Elevator
Wi-Fi/Wireless LAN
Television

Activities

Bar
Indoor Swimming Pool

Fitness Centre

Casino

Services

Room Service
Business Centre
Currency Exchange

Meeting/Banquet Facilities
Laundry
Car Rental

Airport Shuttle
Ironing Service

Internet

Wireless internet is available in public areas and is free of charge.

Wireless internet is available in some hotel rooms and is free of charge.

Guest Parking

Private parking is possible at a location nearby (reservation is needed) and costs EUR 18.00 per day.

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Hotel policies

Check-In

from 14:00 hours

Check-Out

until 12:00 hours

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Children and extra beds

Children are welcome.
Children under 6 years stay free of charge when using existing bedding.
Children under 2 years stay free of charge for cots.
Older children or adults are charged EUR 52.00 per night and person for extra beds.
Max

Pets

Pets are allowed. Charges may be applicable.

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More info

Location

Frankenberggasse 10

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at B.W. Premier Kaiserhof
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
4.5

Based on 84 reviews

Check in / front desk

4.4

Cleanliness

4.8

Location

4.4

Rooms

4.5

Service

4.6

Value

4.4

Business service

4.4

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 17 | Next page

We were spoilt at the Kaiserhof

Average rating:

4.6

Guest name: LovingMelbourne, Australia

stayed in Jun 2008

Despite a rocky start, where the hotel had no record of our booking (not great after getting off the plane from Australia with a two year old), our stay turned out to be fabulous. Although they were unable to accomodate us on the first night of our booking, they arranged alternative accommodation for us and paid for our taxi there and then back to the Kaiserhof the next day. On our return we had been upgraded at no cost to a stunning suite on the top floor. We stayed for three nights and we could not fault one thing with the hotel, the staff, the food... it was all wonderful. Nothing was too much trouble. The location was not as central as some other hotels, but a walk into the centre of town was easy, and we walked everywhere no trouble in the middle of winter with our toddler.

My ratings for this hotel are:

4.0 Check in / front desk

5.0 Business service

4.0 Value

4.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

Great Vienna Experience

Average rating:

4.5

Guest name: TravelerWoodlands, Woodlands, TX

Guest type: Honeymoon

stayed in Jun 2008

We ended up at the Kaiserhof by accident when there was a problem with our reservation at a nearby sister property. Accustomed to staying in the 1st District, we were not sure we’d like being outside the Ring but found the Kaiserhof to be a short walk from most destinations and convenient to Underground and trams. Our non-smoking room was spacious and quiet with a very comfortable bed. We can’t say enough wonderful things about the breakfast – huge selection and utterly delectable baked goods and pastries. The staff were outstanding – friendly, unfailingly helpful, with excellent English. We look forward to returning to the Kaiserhof again soon.

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Value

5.0 Service

4.0 Rooms

3.0 Location

5.0 Cleanliness

Great Hotel

Average rating:

4.9

Guest name: Redwitchdiver, Darlington UK

stayed in May 2008

This is a lovely hotel with absolutely top class service. Well positioned, just 10 minutes from the opera house in the centre. Staff were very friendly, really knowledgeable and could not do enough for us. Breakfast was excellent, rooms were spotless and very quiet even though we were right at front of hotel. Highly recommend this hotel. We arrived 30 minutes before check in time and because one of our rooms was not ready they gave us free drinks in the bar until it was. If you want a little luxury at a reasonable price then stay here.

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Value

5.0 Service

5.0 Rooms

4.0 Location

5.0 Cleanliness

Loved everything!

Average rating:

4.7

Guest name: Parasiitti, Helsinki

Guest type: Honeymoon

stayed in Apr 2008

Absolutely lovely hotel! It was very hot in Vienna, but Kaiserhof's air condioning saved us. I was also able to organise by email surprise birthday breakfast from Finland and they did everything without my husband getting any idea beforehand. Lobby bar was lovely. Will definately go back some day!

My ratings for this hotel are:

5.0 Check in / front desk

3.0 Business service

5.0 Value

5.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

We would stay here again in a heart beat!

Average rating:

4.6

Guest name: lbischof, Manchester, NJ

Guest type: Honeymoon

stayed in Apr 2008

My ratings for this hotel are:

4.0 Check in / front desk

4.0 Business service

5.0 Value

5.0 Service

5.0 Rooms

4.0 Location

5.0 Cleanliness

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