This hotel is located on the west lake in Hanoi. There are two wings- an older city wing and a new lake wing. I stayed in the old wing, which probably has cheaper rooms (about 90 USD). The rooms are very large and clean, but a little run-down because of the age. The 2 lifts in this wing are also very small and rickety. On the whole, though i am very satisfied with this Hotel. The food in the restaurants is excellent, the only problem being that the restaurant serving international food closes at 11 pm. The breakfast is very good as well. There is a night club in the hotel, with questionable reputation but i found the quality of music and of the band to be surprisingly good. Staff are also very helpful. The hotel is located in the heart of the city- a small inconvenience because of the crowd but on the positive side there is an excellent atmosphere outside the hotel with quaint cafe's and shops that afford good opportunities to laze, people gaze and sip beer/coffee, weather permitting. There is a bank on the ground floor in the same building so currency exchange is not a problem (though everyone in Hanoi accepted USD). Airport is full 1 hour away, but taxi is very cheap- about 12 USD.

The hotel was fine- clean, nice rooms, good service. But I had the worst experience ever- there is a school directly outside the hotel and every sing morning, Monday-Saturday, a man with the most annoying, shrill voice I've ever heard gets on a loudspeaker and literally screams into it for an hour. It is some kind of exercise drill for the children, but it starts at 6:45am every single morning, and repeats once or twice later during the day. I wore earplugs to sleep and shut the windows and blinds, but could hear him yelling as if he were in the next room. I complained, but to no avail. It is customary to wake up early in Vietnam, but on Saturday it is beyond painful! I suppose you could stay in the "City Wing" but then you don't get the nice view of the lake/pond outside the hotel. The food was kind of yucky, and the restaurant staff don't speak English, even when you speak really slowly and point to what you want on the menu. They say they understand, but then bring you the wrong thing. If you are vegetarian, you will starve. There's no restaurants nearby after like 8pm (it's kind of far from the hotel) except the roadside spots, where they rinse the dish in dirty dishwater that street dogs eat out of. There's only one- "Oh My God" which is decent, open till 10pm.

Stayed two nights at the Hanoi Hotel in Hanoi.Found the Hotel nice and clean and room quite large, older hotel with small Casnio. Breakfast while not the best buffet breakfast but quiet ok.Staff were very helpfull and while a bit away from the shopping area still only $2 cab fair. While not a 5 star hotel but very clean and tidy and would recommened to anyone.