This hotel was offered to us by Air France. We thought we could trust an International Airline and booked the Hotel as the location was convenient. The rooms and bathrooms are terribly small. It is like you are staying in some slum. We were tourists. The first day we were obviously out the whole day sightseeing. The next day was also the same for us. But this time when we came into our room, my wife felt our bags had been touched. I pooh poohed her and told her IMPOSSIBLE. To our surprise when we checked, the bags were opened and the choicest things were removed. The thief had so much time to go thru each and every thing and removed the most expensive things including my tablet PC, camera etc. To my further shock, when the police came i was told that the same thing had happened on another floor also. The Manager had all sorts of excuses and claimed no responsibility at all. When I enquired, the hotel staff said they did not see anything untoward, nor did they see any person loitering around and also, surprise- the CCTV cameras were on the blink. After I really blew my top, the Manager, promised that he would try and reimburse me through his insurance company. After coming back to India, i called them several times. They would keep me on hold for a long long time and then finally the phone would hang up. But that manager never came on the line or replied to my several emails. I have been wanting to do this for a long long time but never really found the time. But I am again going on a trip to Europe and am relying heavily on others reviews of other Hotels. So I thought, I owe this to my fellow travellers.

I have a feeling that most people "knocking" this hotel were expecting the Ritz at a budget price!...ain't gonna happen people! We stayed for 3 nights in a double room on the first floor. The price was very reasonable...on average it worked out to be around ?70 a night. Yes the room was slightly small BUT more than adequate....unless you're planning on spending all day/night in your room then there is everything you need (tv, bed, wardrobe and en-suite bathroom). We wanted to stay somewhere close to a tube station..we expected to be able to hear/feel the trains..which we did...but in no way did this interrupt our sleep..in fact after a short while you didn't even notice the slight vibrations from the trains...I'm kinda thinking there's been some over exaggerating on the "noise" of the trains....you're a minutes walk from the station people...of course you're going to be able to feel the trains!!! The shower was fantastic..always hot water available and very close to a "power shower" The staff were friendly and helpful. The hotel itself was very clean. We arrived early and were able to store our luggage until our room was ready. What can i say about the breakfast?...for a continental breakfast it was as much as you could ask for...everything was fresh...the ham was luvly jubly and the coffee really hit the spot! I'm quite a fussy person and like value for money...we will certainly be using this hotel again!

We had lovely weekend in this hotel, it is sad that people write that much of terrible stuff of this lovely hotel. We had a real nicely decorated room with 2 levels, with a huge window almost 3 m high that served as an exit to the balcony. With a nice view to the specific London street. It was a bit small bathroom, but very clean and modern.The breakfast was a bit busy and basic. We were quite happy with it as we dont really have huge breakfasts. I would deffinately go back again.

Good location, close to Paddington station. Bad outweighs the good however: cold at night, EXTREMELY noisy corridors creating a lot of disturbance to our sleep during the night and the breakfast was somewhat comical. Would definitely not recommend to anybody.