Can recommend this hotel as i've just returned from a short break. The staff were excellent, the location was good only approx 10 minutes walk to the west end. Plenty of restaraunts in the vicinity, the hotel gave us a 10% off card for certain restaraunts which we used for an Italians just 20 seconds walk from the hotel entrance called Da Paulos (Excellent meal). The room although smallish was nice with bottled water as well as Tea & coffee in the room, it was en-suite and had a safe in the room for your valuables.

I was a bit worried about this hotel after reading some of the reviews, however had a very pleasant experience. I am a light sleeper and read here that the rooms at the front were noisy so I requested a room at the back. The staff were very friendly and helpful with directions to the hotel and on arriving I found that they had put me on the 5th floor at the back which was very quiet. The room was big and very comfortable and for the money that I paid I thought that this was a great find - in a fantastic location (5 mins walk to Tottenham Court Rd tube station on Oxford Street) When staying in London I would stay here again.

It was aweful! The staff is not friendly and every request is met with a snarl. They moved us three times during our week stay. They made up excuses for this, which we know are untrue...like the bathroom needed fixed. The problem was they lost our reservation and thus had to move us around. Never again. We checked out early and when to another hotel. They refussed to refund any money and when there were incorrect phone charges on our bill they front desk person said that they had done enough already by not charging us a fee for leaving. WHAT?! They kept our money for the nights stay. To all fellow americans and european counterparts.....STAY AWAY FROM HERE!

We stayed at the Rathbone Hotel for two nights 18-20th April 2008. Check in was very fast and staff at reception very efficient and always smiling. Booked a standard double room. The decor was bright and modern, spotless and comfortable. Breakfast is served in the dining room on the first floor. Again lovely decor spotless and staff very helpful attending to your every need. Food was excellent. Continental breakfast was included. ?5 extra for the english breakfast but worth it and it comes piping hot. Great location with lots of resturants and bars right on your doorstep. Oxford Street just at the bottom of the road. We will definately stay at the Rathbone hotel again. Not the cheapest of hotels but great food and very efficient smiling staff helping to make our weekend away memorable. Alan & Gillian Baxter. Liverpool.

Stayed at the Rathbone for 1 x night and was a little disappointed. My room was extremely small to say the least, a single bed near the window. TV was small & tempremental & shaver socket didn't work. The staff were friendly enough and helpful but for the mid-price I paid (?99 per night, not including breakfast), there are better central London hotels than this.