This was great hotel, centrally located. My husband and I stayed for a weekend. We booked our hotel through AMEX using our points, so it was a steal. After reading the reviews I was a bit nervous, but compared to the other boutiques, 9-0 had the least amount of bad reviews. We arrived late on Friday and the staff were very nice and welcoming, especially Brian from the valet service. I had called ahead and asked for a room on the highest floor and they said they put a note on my file. When we arrived to our room, which we paid extra for a view, I was disappointed that our "view" was of a building across the way. We were then moved to a room on their top floor and the view was better, but honestly, I would not pay the additional money for the "view", unless you want to look at the top of buildings. The beds were comfy, the shower was good and I liked knowing I was staying at an eco-friendly hotel. We didn't have any noise complaints, except that the suite next door let their alam clock ring for an hour, but when we called guest services they sent someone up to take care of it immediately. Overall it was a great stay -- if you like the swank, boutique hotels. I found the people of Boston to be a little less than "warm and fuzzy," but the staff including Scotty, the concierge were more than happy to accommodate! You won't be disappointed.

Just stayed at the Nine-Zero and am happy to report that it is still a great destination when visiting Boston. I haven't been there since the first year they opened and was delighted to see that most things are still up to par. The most alluring feature of this hotel is the location - I can't imagine a more convenient hotel in all of Boston. It's sleek/hip design is also very cool. But, like all trendy hotels, it seems to tire from hipness. While still sharp, nothing really has changed since I've been there 4 or so years ago. The room is very comfortable and stylish but was showing slight signs of wear (minor wall scuffs, slightly aging furniture). Also, on my first visit the robes and towels were Frette and that was no longer the case. The Mario Russo products were great but seemed to be smaller in size. And the cheap plastic made it difficult to actually get the shampoo or conditioner out. And, as mentioned in another review...it is a little tacky that there are so many things for sale in the room. The bed was super comfortable and very roomy. A luggage rack would have been nice. One great addition from my last stay was the evening cocktail hour. Nice wines were served in the lobby from 5-6. A nice touch. Staff was friendly and helpful. Needed some extra soap and it was sent up promptly. As instructed, when I needed my car I called about a half hour before hand. I came downstairs and it was ready and waiting. Although the $38 fee is quite steep! The Nine-Zero is no bargain but look around the web. I got a great rate through one of their promotions and it was actually a little cheaper than comparable hotels such as the Hilton.

Stayed at the NineZero because they had a great deal on Expedia. I have stayed at Kimpton Hotels before and never really enjoyed it. The decor is usually flamboyant and has a cheap feel to itself. Here, the style is very toned down. I stayed here on business but it is a great leisure hotel as well. There is a cemetery across the street where Samuel Adams a buried. On a less morbid note, you'll enjoy Park Street T station with the red and green lines, proximity to Faneuil Hall, Public Garden and Copley place which you can walk to in about 15 to 20 minutes. The staff is very sweet. Always very polite, obviously very well trained. Smiles abound. The one thing that really prompted the 5 out of 5 rating was the room service food. As much as I was not particularly impressed with the breakfast, I absolutely loved the room service dinner food. I asked for a fruit salad which was not on the menu but that was not a problem. A superb salad of very fresh fruit was delivered within 15 minutes. A true delight. I also had the best French Fries in a very long time. Oh, and when I asked for a rare steak, guess what, it was delivered rare! All in all, I highly recommend this hotel. Do not expect a 5 start, this is "only" a 4* but a 4* with no glitch, a rare occurance in the hotel world.

We were in Boston for a conference and our first hotel had no rooms for Saturday night so we booked elsewhere only to find the other hotel had overbooked. We called my credit card travel agency and they found us the room at Nine Zero. The city was packed, so we were happy to get a room, but were not impressed at all. The staff was very young and peppy but most were not very helpful. I don't think it was an attitude issue but rather a lack of experience. However, the Concierge was very knowledgeable and helped us pick an excellent Italian restaurant in the North End for dinner. She went out of her way to map out the walking route and to call and confirm that reservations were still available. She also followed up with us when we returned. Other staff members did not seem to know their way around the hotel itself and were not versed in helping out-of-towners. The room was clean with newer furnishings. It was mod and chic but with a corporate office feel. The most annoying, yet funny, detail was the price tags. It seemed like everything in the room was for sale! Like this robe? It can be yours! Enjoyed the bath products? Here is a package of regular sized products that you can buy? Need aspirin? You can buy it here! While some might find it cool or convenient to buy up the hotel room for the same feel at home, we found it annoying.

We travel once a year to Boston to attend a Red Sox game and usually make it an overnight to enjoy a dinner in the North End (such great Italian food) then a leisurely stroll around town. This year we decided to stay at the Nine Zero as we also had a great deal on travzoo. We had heard about this hotel from Conde Nast's great ratings. We cannot say enough about this Hotel. From the get go service was magnificent. We were checked in promptly and what I think is a good gesture is the staff comes from behind the desk to give you your keys making it more personal. We were given an upgrade to the 19th floor overlooking the Skyline of Boston from one floor to ceiling window and the City Govt Center from the other. The room was smaller than I expected but other than that no complaints from us. Very clean, large shower, very comfy beds on which you can have any type of pillows you want just by asking. We didn't use the minibar (never do) and didn't watch TV but did make use of the music. From 5-6 there is a wine reception in the lobby which we did partake before going out to dinner. A very nice touch. The staff goes out of their way to welcome you and make you feel very comfortable. Kudos to Shavangi who was just great. We checked out but left our bag there and when we returned she welcomed us with a smile and a genuine hello and offered us some wine. I thought because we had checked out already that we weren't "eligible" for lack of a better word. But she said we were still guests. We are now "hooked" on this hotel and will be staying on our next trip to Boston. Nine Zero should be very proud of their staff, the best I have seen yet.